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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.5
424 Reviews

12421 Auto Drive

Columbia, MD

21029

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Showing 424 reviews

November 06, 2018

nO PROBLEM I left my car for a coolant flush. The service was properly done and the car was ready on time. The service writer called me when it was ready. More

by BOBGTO65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cecchini
November 02, 2018

Deceptive advertising!! I was trying to do a long distance deal with Win Kelly. Their online ads quoted a Chevy Bolt for $34895.00. After contacting them, they quoted me $3 More

by Sparky
Recommend Dealer
No
Employees Worked With
Stephen Weaver
Nov 07, 2018 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for contacting us. I apologize that we weren't able to get you our new prices on the phone that day. On the 1st of the month, our November prices and AD's are still populating. We find out the incentives that morning and start working on new AD's and website pricing. It is normally updated by the end of the business day. I do see we have around 6k off on the Bolts. Our LT's are priced at $33,838. I am sorry that Stephen wasn't informed of the new price when you called in. We would be happy to try to correct this experience for you.

October 31, 2018

Quick and Easy I knew what I wanted. Rick and Rob in addition to the ladies up front made the entire experience smoother. I would definitely recommended the dealersh More

by fumijoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Applegate, Rob Vecera
October 30, 2018

Certified Per-owned Buick Encore 2016/ Win Kelly/ I was please and got a good deal on my Buick Encore in 2017. The previous owner had it for a few months and wanted to trade it in for a Premium Model More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Thomas, David Hammond, Cassie Kelly, Barry Geberiel
October 29, 2018

Service was great! I was met on time and shown to a comfortable waiting room with snacks and coffee. Service was completed well ahead of schedule and under the estimated More

by Rick2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cecchini
October 20, 2018

Service Absolutely the best service in the new car sales and service industry. Kevin and his employees go way beyond normal expectations to assure customer s More

by Dhood@gggco.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail in service, Kevin Bell, Lyle Etzwiler, Al Cecchini
October 15, 2018

Great service Randy was a great help. We already knew what we wanted but had to wait for insurance to let us know what we would be getting back to help cover the ne More

by CFMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Thomas, Randy Silver
October 15, 2018

Service Advisor Chris Is Beyond Excellent! I trust Chris with the safety and maintenance of our family Twinmobile—and he always comes through for us! We remain thankful and sincerely appreciate More

by Cogs83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Parsley
October 15, 2018

Always Excellent Service I took my 2018 GMC Terrain in for normal service. I arrived at my appointment time on Columbus Day. The service advisor (can't remember his name) let More

by Mike’s 2018 Terrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
October 10, 2018

Great Experience Just bought a new 2019 Buick Envision. The salesman was easy to work with, and everyone was very helpful. Would recommend them in a heartbeat. More

by Spiceflier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Weaver
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