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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.6
405 Reviews

12421 Auto Drive

Columbia, MD

21029

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Showing 405 reviews

September 23, 2024

great service as always. Got my car back in the time that i was told. Will miss seeing Al when icome in but i know Cassie will take good care of me. Better care then Chevrol More

by m57mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Kelly, Al Cecchini
Sep 24, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your continued trust in Koons Clarksville Chevrolet Buick GMC! We're glad to hear that Cassie is taking good care of you and that our service met your expectations. We appreciate the support!

September 23, 2024

THEY MADE NEW CAR BUYING EXPERIENCE GREAT AGAIN, WAS IN AND OUT WITHIN 1 HOUR. More

by rockky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROY- SALES, JORDAN- FINANCE
Sep 24, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for trusting Koons Clarksville Chevrolet Buick GMC with your business! Here's to the road ahead!

September 19, 2024

Everyone was nice and friendly. Very helpful afterwards. I had problems understanding some of the new things and Xavier still helps me. More

by Rockwellshelley
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
Sep 20, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience! We're glad to hear our team, especially Xavier, has been helpful even after your purchase. Enjoy driving with Koons Clarksville Chevrolet Buick GMC!

September 18, 2024

Sale man saki bhatti was easy n nice to make any one day go by batter so Im proud owner of a Colorado ZR2. Sand dune color More

by cbear850
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saki bhatti
Sep 19, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience! We're glad to hear Saki made the process smooth and enjoyable at Koons Clarksville Chevrolet Buick GMC. Enjoy your new Chevrolet Colorado ZR2 in that stunning Sand Dune color!

September 09, 2024

Dave was amazing. I had to wait 3 hours but it was worth the wait. This is the third car I got from you guys and I will be back in the future. More

by Korri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave , Randy Balderson, Brian Borg
Sep 09, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Korri, we're delighted to hear that Dave made your experience worth the wait at Koons Clarksville Chevrolet Buick GMC. Thanks for being a loyal customer and we look forward to seeing you again in the future!

September 06, 2024

Everything went great everything was fast no pushy sales person They were very easy to deal with More

by F small 7431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Weaver, Barry Geis, Will Rich, Marty Luckey, Deniz Ulusoy, Lee Shirley, Glen Mizelle, Barry Geberiel, Randy Silver, Phil Glover
Sep 06, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

It was a pleasure to work with you as well! Thanks for sharing and leaving Koons Clarksville Chevrolet Buick GMC a five-star review.

August 30, 2024

Wonderful people. Follow up was amazing. Kacey was always on top of things. Thanks Kacey!! More

by kwilliamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Sep 03, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

We are glad to hear that Kacey provided excellent support and followup. Thanks for choosing Koons Clarksville Chevrolet Buick GMC!

August 14, 2024

Wonderful experience. Kudos to Kacey, she was great. She is very personable, knows her job and kept me informed during the whole process. And she got me in and out in less More

by fmcangelosi
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
Aug 14, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that Kacey provided such a wonderful experience at Koons Clarksville Chevrolet Buick GMC! Thanks for sharing your positive feedback and highlighting her excellent service. Enjoy your new vehicle!

August 09, 2024

I regret to leave this review, but it is necessary. I purchased a new Hummer from this dealership and encountered issues immediately after leaving the lot. My detailer discovered rust and damage from t More

by Gordonrsmithjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Toby kirk
Aug 21, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

I'm truly sorry to hear about your experience. It sounds incredibly frustrating and not at all what we aim for in customer service. If you would like to discuss this further or need any assistance, please reach out directly. Thank you, Toby Kirk - General Sales Manager - toby.kirk@koons.com

July 30, 2024

Outstanding service and fast turnaround. Streamlined process and a friendly atmosphere. Highly recommend this dealership. More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Meade
Jul 30, 2024 -

Koons Clarksville Chevrolet Buick GMC responded

Robert, thank you for the high praise! We're delighted to hear that our team at Koons Clarksville Chevrolet Buick GMC provided outstanding service and a friendly atmosphere. We appreciate your recommendation!

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