Koons Clarksville Chevrolet Buick GMC

Everything went great everything was fast no pushy sales person They were very easy to deal with person They were very easy to deal with More

Wonderful people. Follow up was amazing. Kacey was always on top of things. Thanks Kacey!! Follow up was amazing. Kacey was always on top of things. Thanks Kacey!! More

Wonderful experience. Kudos to Kacey, she was great. She is very personable, knows her job and kept me informed during the whole process. And she got me in and out in less Kudos to Kacey, she was great. She is very personable, knows her job and kept me informed during the whole process. And she got me in and out in less than an hour. What more could you ask for! More

I regret to leave this review, but it is necessary. I purchased a new Hummer from this dealership and encountered issues immediately after leaving the lot. My detailer discovered rust and damage from t I purchased a new Hummer from this dealership and encountered issues immediately after leaving the lot. My detailer discovered rust and damage from the lot that should have been addressed. The situation only worsened as the dealership made unauthorized decisions on my vehicle, causing further damage. Communication and accountability were severely lacking. Despite numerous promises and guarantees, none were fulfilled. After four months of wasted time and frustration, my deal was rescinded, which is the only reason I’m giving them two stars. Initially, I wasn’t planning to write a review until I received an unprofessional call from the GM, Ray, regarding a loaner vehicle I had returned a month ago. He accused me of damaging the loaner, despite the fact that it had not been checked or cleaned upon its return. The GM claimed they were “doing me a favor” by providing the loaner. This unprofessionalism, combined with their failure to notice the initial rust damage, shows a complete lack of proper vehicle inspection and customer service. I hope this review helps others avoid the same experience. More

Outstanding service and fast turnaround. Streamlined process and a friendly atmosphere. Highly recommend this dealership. Streamlined process and a friendly atmosphere. Highly recommend this dealership. More

This is the worst koons in the state of Maryland never buy a used car from them unless you want to put money in your car before you make your first payment. They sold me a car with a dead battery, headlig buy a used car from them unless you want to put money in your car before you make your first payment. They sold me a car with a dead battery, headlight out , broken sun visor , worn brakes and said I drove over 1000 miles so after you drive 1000 miles expect problems More

I like having Dave Hammond check my terrain because I can trust him. I like dealing with Koons trust him. I like dealing with Koons More

Excellent management who addressed and resolved issues I encountered during the sales process. Koons management demonstrated their commitment customer satisfaction as well as ensuring they have a sales tea encountered during the sales process. Koons management demonstrated their commitment customer satisfaction as well as ensuring they have a sales team that demonstrates honesty and integrity. More

Arikha Noche was an excellent salesman and was really respectful and made the process as a whole very easy and smooth sailing. The service was exceptional and I would highly reccommend him to everyone. respectful and made the process as a whole very easy and smooth sailing. The service was exceptional and I would highly reccommend him to everyone. More

Service was excellent. Arrived on time and was quickly checked in. Waiting area was clean as well as all service areas I observed. Dave explained everything in detail, I am Arrived on time and was quickly checked in. Waiting area was clean as well as all service areas I observed. Dave explained everything in detail, I am totally satisfied with my service. More