Koons Clarksville Chevrolet Buick GMC
Columbia, MD
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great service as always. Got my car back in the time that i was told. Will miss seeing Al when icome in but i know Cassie will take good care of me. Better care then Chevrol Got my car back in the time that i was told. Will miss seeing Al when icome in but i know Cassie will take good care of me. Better care then Chevrolet dealer in Bowie, Md More
Everyone was nice and friendly. Very helpful afterwards. I had problems understanding some of the new things and Xavier still helps me. Very helpful afterwards. I had problems understanding some of the new things and Xavier still helps me. More
Dave was amazing. I had to wait 3 hours but it was worth the wait. This is the third car I got from you guys and I will be back in the future. I had to wait 3 hours but it was worth the wait. This is the third car I got from you guys and I will be back in the future. More
Everything went great everything was fast no pushy sales person They were very easy to deal with person They were very easy to deal with More
Wonderful experience. Kudos to Kacey, she was great. She is very personable, knows her job and kept me informed during the whole process. And she got me in and out in less Kudos to Kacey, she was great. She is very personable, knows her job and kept me informed during the whole process. And she got me in and out in less than an hour. What more could you ask for! More
I regret to leave this review, but it is necessary. I purchased a new Hummer from this dealership and encountered issues immediately after leaving the lot. My detailer discovered rust and damage from t I purchased a new Hummer from this dealership and encountered issues immediately after leaving the lot. My detailer discovered rust and damage from the lot that should have been addressed. The situation only worsened as the dealership made unauthorized decisions on my vehicle, causing further damage. Communication and accountability were severely lacking. Despite numerous promises and guarantees, none were fulfilled. After four months of wasted time and frustration, my deal was rescinded, which is the only reason I’m giving them two stars. Initially, I wasn’t planning to write a review until I received an unprofessional call from the GM, Ray, regarding a loaner vehicle I had returned a month ago. He accused me of damaging the loaner, despite the fact that it had not been checked or cleaned upon its return. The GM claimed they were “doing me a favor” by providing the loaner. This unprofessionalism, combined with their failure to notice the initial rust damage, shows a complete lack of proper vehicle inspection and customer service. I hope this review helps others avoid the same experience. More