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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.5
400 Reviews

12421 Auto Drive

Columbia, MD

21029

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Showing 400 reviews

November 08, 2018

Great experience! Wonderful experience. Barry did a great job getting everything ready for me as I drove 4 hours to pick up and trade in my truck. Very painless transac More

by roanokepawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Geis, Lindsey Knight
November 08, 2018

EXCELENT EXPERIENCE. Cassie provided clean and important Excellent experience. Cassie clearly explained what needed to be done to my vehicle. Once work started, she kept me updated (which was very helpful) More

by ICING63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Kelly
November 07, 2018

EXCEPTIONAL BUYING EXPERIENCE I had an exceptional buying experience with Brian Borg at Win Kelly Chevy! Brian was professional, knowledgeable and courteous and did a fantastic jo More

by brucebell123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Borg
November 07, 2018

Great service department. The team keep me informed throughout the entire service process. The staff was up to date on the latest issues associated with me required service. More

by Brianedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Kelly
November 07, 2018

Oil and tire rotation The dealership does an great job taking care of their customer ‘s. I’ve been working with Dave , from service, for many years and he has always done a More

by Jag
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hammond
November 06, 2018

Great deal on new truck I was very pleased with the help I received purchasing a new truck. Randy Silver was great to work with. The used car center gave me a fair price for More

by GMCguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Northrup, Randy Silver
November 06, 2018

nO PROBLEM I left my car for a coolant flush. The service was properly done and the car was ready on time. The service writer called me when it was ready. More

by BOBGTO65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cecchini
November 02, 2018

Deceptive advertising!! I was trying to do a long distance deal with Win Kelly. Their online ads quoted a Chevy Bolt for $34895.00. After contacting them, they quoted me $3 More

by Sparky
Recommend Dealer
No
Employees Worked With
Stephen Weaver
Nov 07, 2018 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for contacting us. I apologize that we weren't able to get you our new prices on the phone that day. On the 1st of the month, our November prices and AD's are still populating. We find out the incentives that morning and start working on new AD's and website pricing. It is normally updated by the end of the business day. I do see we have around 6k off on the Bolts. Our LT's are priced at $33,838. I am sorry that Stephen wasn't informed of the new price when you called in. We would be happy to try to correct this experience for you.

October 31, 2018

Quick and Easy I knew what I wanted. Rick and Rob in addition to the ladies up front made the entire experience smoother. I would definitely recommended the dealersh More

by fumijoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Applegate, Rob Vecera
October 30, 2018

Certified Per-owned Buick Encore 2016/ Win Kelly/ I was please and got a good deal on my Buick Encore in 2017. The previous owner had it for a few months and wanted to trade it in for a Premium Model More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Thomas, David Hammond, Cassie Kelly, Barry Geberiel
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