Koons Clarksville Chevrolet Buick GMC
Columbia, MD
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Professional and Efficient! My appointment began as scheduled and was finished as scheduled. All staff that I talked to where very professional. Make Win Kelly your preference My appointment began as scheduled and was finished as scheduled. All staff that I talked to where very professional. Make Win Kelly your preferences service stop ! More
Excellent Service Very professional and easy to deal with. They didn't waste my time haggling over price. All the staff seemed very friendly. Would definitely buy from Very professional and easy to deal with. They didn't waste my time haggling over price. All the staff seemed very friendly. Would definitely buy from them again! More
2015 GMC Acadia I made an appt with my guy Glen Mizelle and he pointed me in the right direction and found the truck I was looking for immediately. He was very helpfu I made an appt with my guy Glen Mizelle and he pointed me in the right direction and found the truck I was looking for immediately. He was very helpful and answered all my questions concerning the vehicle, without giving the pressure to buy feeling. We even figured out the the odometer which was reading Km instead of Miles. Came in the a few days later to do my paperwork and Glen made it less tedious than it usually is by walking me through all the steps and making sure every page was signed. Then it was off to Rob in the finance dept to make sure all the I's were dotted and the T's were crossed. After the paperwork was done I got several "congratulations" from techs walking buy and even the manager. I would definitely recommend this dealership to family and friends. More
Excellent Experience We dealt with several people and were pleased with every single one of them. Everyone on the staff is friendly, knowledgeable, helpful, and really gre We dealt with several people and were pleased with every single one of them. Everyone on the staff is friendly, knowledgeable, helpful, and really great to work with! More
Excellent The entire process from beginning to end was excellent. This is our third purchase from Win Kelly. Very professional and willing to work with you. The entire process from beginning to end was excellent. This is our third purchase from Win Kelly. Very professional and willing to work with you. More
Service was great!!! I had the best experience every in purchasing a new vehicale. Mr. Applegate was great and Mr. Northrup was fun to work with; they both made the proc I had the best experience every in purchasing a new vehicale. Mr. Applegate was great and Mr. Northrup was fun to work with; they both made the process easy. I also work with another person, Ms. Leslie, I think that's her name. She work with me to get a payment that I was okay with. All in all, I had a pleasant process and I thank all those who were invovle for that experience. More
it was a pretty good experiance they finished in an hour. Pretty good service, they finished oil change and tire rotation in a hour, and the price for the service was pretty good, I would recommend them to fr Pretty good service, they finished oil change and tire rotation in a hour, and the price for the service was pretty good, I would recommend them to friends and family. More
good service friendly on time service fair price excellent to work with very knowledgeable staff works with the customer and lets you know everything up front friendly on time service fair price excellent to work with very knowledgeable staff works with the customer and lets you know everything up front More
Won't Go the Extra Mile Purchased certified used 2015 Suburban LTZ with mileage in low 30s. Issues were to be fixed before vehicle pickup. Items on list were not properly r Purchased certified used 2015 Suburban LTZ with mileage in low 30s. Issues were to be fixed before vehicle pickup. Items on list were not properly repaired and required return visits. Dealer penny wise and pound foolish. A perfect example that the dealer was required by GM certification to replace two tires before resale. Third was deemed defective after sale and also required replacement. Rather than replace two tandem tires, they replaced only the one, leaving three new and one with 50% or less tread on one side. Vehicle was returned recently for recall. One year extended certified warranty expired by term but not by mileage one month earlier. Requested dealer readdress recurring issues not properly repaired previously and was told by Lindsey who called for recall service they would "work warranty coverage out." Service manager decided against even though dealer's out of pocket would have been minimal. Vehicle appears to have been in rear end collision not disclosed or appearing on certification paperwork. More
Lease Chevrolet Equinox My salesman, Mr. Barry Geis, had all the necessary papers ready when I arrived. The Equinox was cleaned up and full of gas..I was finished in a very My salesman, Mr. Barry Geis, had all the necessary papers ready when I arrived. The Equinox was cleaned up and full of gas..I was finished in a very short period of time and on my way in my new Equinox!!!!!! More