Koons Clarksville Chevrolet Buick GMC

Long waits, bad communication Don’t bother making an appointment; Lord knows it did nothing for me. Brought in my truck at appointment time (10am), two hours later hadn’t gotten an Don’t bother making an appointment; Lord knows it did nothing for me. Brought in my truck at appointment time (10am), two hours later hadn’t gotten an update, so I checked in (noon), and was told they weren’t even done with the oil change and hadn’t even LOOKED at the steering assist issue I’d made the whole appointment for in the FIRST PLACE (the oil change was a ‘as long as I’m here’ afterthought). Finally got an answer about the main issue an hour afterwards. Three hours after my appointment time, I actually know something about the problem I came in to get looked at. Abysmal. Absolute disaster in communication, valuing of customer time, and communication again. Because if I’d just been TOLD something in the three hours I’d been waiting around, I’d have gotten a LOT less frustrated... but there’s a lot to be frustrated about. They’d get one star, but I bought my truck here, and they were great when I did that. More

picked up an emblem for my truck, it took lest time to put the emblem on the truck then it did to sign all the paper work. for my truck, it took lest time to put the emblem on the truck then it did to sign all the paper work. More

New GMC Owner Very happy with my purchase. Would recommend folks to take a drive to Win Kelly for a vehicle purchase. Good people to work with, conscientious from s Very happy with my purchase. Would recommend folks to take a drive to Win Kelly for a vehicle purchase. Good people to work with, conscientious from start to finish. More

Fantastic! Called at 4:30 pm on a Friday, dropped the truck off at 5. It was finished by 6pm! WOW!! Great service, very polite and courteous! Called at 4:30 pm on a Friday, dropped the truck off at 5. It was finished by 6pm! WOW!! Great service, very polite and courteous! More

Service Department Had my truck serviced.All work and lnspections were done in a timely and professional manner. I had a very positive experience. I will come again and Had my truck serviced.All work and lnspections were done in a timely and professional manner. I had a very positive experience. I will come again and recommend Win Kelly to my friends and family. More

Great Service Fast friendly experience great prices knowledgeable employees. I would recommend Win Kelly to everyone who is looking for an experienced staff and alw Fast friendly experience great prices knowledgeable employees. I would recommend Win Kelly to everyone who is looking for an experienced staff and always eager to help. More

Awesome Cars, Awesome People! At Win Kelly, you dont feel like a potential customer shopping for a means of transportation, they make you feel like family helping you make a life d At Win Kelly, you dont feel like a potential customer shopping for a means of transportation, they make you feel like family helping you make a life decision. More

My expereince at Winn Kelly Salesman was very transparent with pricing, no back and forth, just upfront with final price. Provided excellent overview of all possible incentives. Salesman was very transparent with pricing, no back and forth, just upfront with final price. Provided excellent overview of all possible incentives. Entire staff was courteous and friendly in all respects. More

Great service! Win Kelley provided me fantastic service when winterizing my truck. I made an appointment online with Lindsey Knight. She is extremely courteous, an Win Kelley provided me fantastic service when winterizing my truck. I made an appointment online with Lindsey Knight. She is extremely courteous, and gave me several options on when I could bring my vehicle in for service. Service Advisor Dave Hammond was great to work with and ensured I got the very best deals on all services I requested. I brought my truck in at 9 am and received a call that it was ready at 3 pm. All in all, a PLEASANT experience! More

Patient, careful service Kept testing until all issues found; willing to try various alternatives so we could get this classic car back on. the road. Good advice too on how t Kept testing until all issues found; willing to try various alternatives so we could get this classic car back on. the road. Good advice too on how to maintain. More