Koons Clarksville Chevrolet Buick GMC

Great Service The service was quick and efficient. The service rep was very pleasant and listen to me as to what I wanted checked on my vehicle, once the service w The service was quick and efficient. The service rep was very pleasant and listen to me as to what I wanted checked on my vehicle, once the service was completed he gave me feed back as to what was done. More

Thank yiu Thank you to all involved parties that helped make my new truck buying experience a smooth one. Would highly recommend Win Kelly to anyone interested Thank you to all involved parties that helped make my new truck buying experience a smooth one. Would highly recommend Win Kelly to anyone interested in purchasing a new vehicle. More

Very personal service I have been dealing with win Kelly since 2012. The service department is 2nd to none in personal service and great work, Cassie Kelly is tops, as is I have been dealing with win Kelly since 2012. The service department is 2nd to none in personal service and great work, Cassie Kelly is tops, as is Lyle and Ryan and Peter is excellent with transmissions. Hope all stay on with Koons ownership. More

Win Kelly Personnel are the Greatest! This is the second car I have purchased from Win Kelly and the whole process went as smooth as the first. My salesman Barry, (who usually sells the n This is the second car I have purchased from Win Kelly and the whole process went as smooth as the first. My salesman Barry, (who usually sells the new cars) really listened and worked with me to get me into a used car at a very completitive price. Jeanette also talked with me for several minutes when Barry was called away briefly - I cannot recommend either of them higher - they are truly exceptional. The business manager, MIchelle, got me through the process quickly and the car was detailed, filled with gas, and had the new license plates on it by the time I was ready to leave.. This team is truly a well oiled machine and I give them my highest recommendation! Several others at Win Kelly spoke to me also and were very courteous and professional - I just cannot remember all their names - but all of this brings one overall feeling to me that I was truly welcomed and listened to! More

The best! Needed my engine service light checked. I was taken care of by Cassie who quickly got my car registered for repair. Within a few days I had a call it Needed my engine service light checked. I was taken care of by Cassie who quickly got my car registered for repair. Within a few days I had a call it was all fixed and gave me options to pick it up. Awesome service! Thank you! More

Routine Service Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice Fast friendly service from beginning to end. Called for appointment and was given the time I requested even though it was less then 24 hours notice to Win Kelly. Staff is always friendly and professional. More

Great service, great price, great communication. From the initial price to how they take care of you to the end result and everything in between this place was great. I've used many mechanics as find From the initial price to how they take care of you to the end result and everything in between this place was great. I've used many mechanics as finding a good one all around can be tough. For the size of this company and for it to be all around great is indeed pretty rare. More

Prompt and courteous I brought my vehicle in for service and was blown away by the outstanding service I received, the service advisor was professional and went out her wa I brought my vehicle in for service and was blown away by the outstanding service I received, the service advisor was professional and went out her way to make sure I was out in a timely manner. More

Long waits, bad communication Don’t bother making an appointment; Lord knows it did nothing for me. Brought in my truck at appointment time (10am), two hours later hadn’t gotten an Don’t bother making an appointment; Lord knows it did nothing for me. Brought in my truck at appointment time (10am), two hours later hadn’t gotten an update, so I checked in (noon), and was told they weren’t even done with the oil change and hadn’t even LOOKED at the steering assist issue I’d made the whole appointment for in the FIRST PLACE (the oil change was a ‘as long as I’m here’ afterthought). Finally got an answer about the main issue an hour afterwards. Three hours after my appointment time, I actually know something about the problem I came in to get looked at. Abysmal. Absolute disaster in communication, valuing of customer time, and communication again. Because if I’d just been TOLD something in the three hours I’d been waiting around, I’d have gotten a LOT less frustrated... but there’s a lot to be frustrated about. They’d get one star, but I bought my truck here, and they were great when I did that. More

picked up an emblem for my truck, it took lest time to put the emblem on the truck then it did to sign all the paper work. for my truck, it took lest time to put the emblem on the truck then it did to sign all the paper work. More