Koons Clarksville Chevrolet Buick GMC

Service department took me on time and got me out with in 45minutes. Also more importantly was they informed me of my service coverage and the service was Free. Thank you Koons Chevy 😀😀 45minutes. Also more importantly was they informed me of my service coverage and the service was Free. Thank you Koons Chevy 😀😀 More

This was our first purchase with Koons in Clarksville and I will say that they were very accommodating. We liked that they had all GM products to choose from and that was a factor in our decision. We worked I will say that they were very accommodating. We liked that they had all GM products to choose from and that was a factor in our decision. We worked with Rolando Garza and he was excellent. More

It was a terrible experience. The dealer calls me for a recall repair. I schedule my appointment for a Saturday morning. When I arrived at the dealership they then tell me that can’t do the repair because recall repair. I schedule my appointment for a Saturday morning. When I arrived at the dealership they then tell me that can’t do the repair because the car was out of factory warranty More

From minute one, I was able to tell Barry was not your average car salesman. From the browsing, to the test drive, the buying process, and the delivery, I felt like I was working with a close friend. average car salesman. From the browsing, to the test drive, the buying process, and the delivery, I felt like I was working with a close friend. I knew I wanted a truck but didn't know exactly which one, I was leaning towards the Sierra 1500 but went to browse. I wasn't expecting on buying that day. It is truly because of Barry that I walked out with that truck the same day. I wanted to do business with him. I felt he genuinely cared about making sure my customer satisfaction was maximized. Barry was knowledgable on the truck, he was a professional, and he made my experience enjoyable. I previously bought from Darcars and I remember leaving the dealership and wished Amazon would figure out a better process to buy cars and destroy dealerships. My faith in car dealerships is renewed and for as long as I am in the DMV area, I will be a loyal Koons customer. More

My experience was good and everything was great they did my service in a timely manner. Setup my appointment was very quick and easy..I will definitely recommend it. my service in a timely manner. Setup my appointment was very quick and easy..I will definitely recommend it. More

I’m very much pleased with everyone I came in contact with. Kyle was extra super in making sure that I was completely satisfied. M with. Kyle was extra super in making sure that I was completely satisfied. M More

Excellent service Bought a car during these uncertain times, from another state which added complexity. Araibyn handled the deal like a true pro. As soon as I said I Bought a car during these uncertain times, from another state which added complexity. Araibyn handled the deal like a true pro. As soon as I said I wanted more information on the vehicle he immediately sent over a personal video of the inside and outside, and asked me to request any further video or pictures I desired. When I arrived the staff were courteous ,as well as safe and fully masked for my protection. The finance team was fantastic, and everyone at the dealership was super friendly. I drove 5 hours to get there and when I need a new car for my wife, I'll be happy to do it again. More

They couldn’t find my truck. Sales Manager insulted and offended me. Barry the salesperson was professional and friendly. I was told to drive to NY to pick up the truck myself offended me. Barry the salesperson was professional and friendly. I was told to drive to NY to pick up the truck myself More

My family and I found a vehicle our new vehicle online and contacted the dealership in which we spoke to Patrick who was very helpful and allowed us to negotiate our price. Then after that the best sales and contacted the dealership in which we spoke to Patrick who was very helpful and allowed us to negotiate our price. Then after that the best sales representative I’ve encountered called, texted, and emailed us to reach out and setup the appointment. We then got there and he took very good care of us and handled our situation perfectly. One big feature for myself that stood out was allowing me to test drive the vehicle alone without anyone from the dealership, I think that allows me a huge piece of mind and allows me to be comfortable when driving so I can judge whether I like or dislike the way the vehicle drives. Then to top it drop he drove all the way back to our area which was 50mins away to allow us to handle our sale of the current vehicle. Lou definitely exuberates professionalism and provides a honest comfortable environment which means a lot to me as a customer. Thanks again Lou. More