
Koons Clarksville Chevrolet Buick GMC
Columbia, MD
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Overall excellent professional service was provided by both Dealership and Service Representative David Hammond. Was very helpful in fixing the issue I was having with my battery and satisfactorily perf both Dealership and Service Representative David Hammond. Was very helpful in fixing the issue I was having with my battery and satisfactorily performed oil change, and multi-point inspection of car. More
No return calls after 3 calls for service. Once I got someone, they could not help me if I dropped off the car no help to get home. Still advertising valet service that no longer exists. When Once I got someone, they could not help me if I dropped off the car no help to get home. Still advertising valet service that no longer exists. When I pointed out this is false advertising the service manager said he was ending the call. We have bought 5 vehicles fro them when they were win kelly. Will NOT buy next vehic!e there because of service department. Also had poor service on last visit. More
Koons is absolutely an incredible dealership to work with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of e with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of expertise is extremely refreshing. More
I appreciate the service I had at this particular dealership All who are involved with the sales did their best to make it happen, Especially Xavier , who went extra mile to help me I will r dealership All who are involved with the sales did their best to make it happen, Especially Xavier , who went extra mile to help me I will recommend this dealership to friends and family Thank you! More