Koons Arlington Toyota

When you do your homework like I did, you will know that you are talking to a seasonsed professional when you first make that call. However, once you get to the delearship, make sure your prospective salesp you are talking to a seasonsed professional when you first make that call. However, once you get to the delearship, make sure your prospective salesperson is honest enough to say, '...I know this, I don't know about that ... will ask my colleague on that one ...' If you meet one who sales used cars of all makes, years and models and claims to be an expert on everything, I will suggest you run immediately. Honesty is key! You also wanna make sure they can answer as many 'what if' questions especially concerning the numbers. Listenning between the lines to see if their whole body speaks the same language like the sound from their mouth helps the most. It's not always easy to add bills. However, when your body fits perfectly in that car ... your brain sees the complete rationale and your heart sinks in, it's OK! To get to this 'brain-body-heart' synchonicity, you will need a patient, honest, kind, and seasoned professional salesperson to get there. Mr Steve Cox is that kind of guy!!! More

Oscar Canales is a great guy, very friendly.... In general, a very good sales person. I would recommend him to friends and family. Thank you. general, a very good sales person. I would recommend him to friends and family. Thank you. More

I recently purchased a used Nissan Altima from Koons Arlington Toyota/Scion. The customer service I received was excellent. I had been to a dozen dealers before stopping at this one and all the previous Arlington Toyota/Scion. The customer service I received was excellent. I had been to a dozen dealers before stopping at this one and all the previous dealers were very pushy and flat out lied about damages that we found with each car. It was a relief to find a dealer where the employees were more concerned with giving you exactly what you wanted rather than what they wanted you to buy. The employee I dealt with was knowledgeable, friendly, and considerate of my & my boyfriends previous knowledge of vehicles. The quality of the vehicle was excellent for a 6 year old car and even after having it looked over by another dealership after purchase, everything was found to be in good order. Everyone at the dealership was friendly and personable. I thought that the out the door price was a little high but that seems to be the case everywhere these days and after searching the internet I found that the sale price was about average. Overall I had a wonderful experience and would recommend this dealership to many of my friends. More

Excellent service from beginning to middle to end. Highly recommended. Fair pricing, honest discussion, friendly demeanor, nice setting, and overall a pleasant experience, to my surprise. Highly recommended. Fair pricing, honest discussion, friendly demeanor, nice setting, and overall a pleasant experience, to my surprise. More

From our first inquiry to driving away with our new car, we had a great experience with Koons Arlington Toyota. Everyone there was friendly, helpful and professional. We will definitely recommend them to we had a great experience with Koons Arlington Toyota. Everyone there was friendly, helpful and professional. We will definitely recommend them to our friends. More

Good service, not pushy, took time to fully explain various options and all the features of car (Prius) I was looking at. Worked on various models options and pricing without complaints. various options and all the features of car (Prius) I was looking at. Worked on various models options and pricing without complaints. More

I had a pleasant buying experience at Koons. They even fed me while I was filling out paperwork. Gotta love that. Only negative was I had to fill out a partial credit app to secure the car as there was s fed me while I was filling out paperwork. Gotta love that. Only negative was I had to fill out a partial credit app to secure the car as there was someone else attempting to buy the same car at the same time. I could have avoided that if I had brought a check with me. Next time I'll buy a less popular car! More

Chetan and Chris were extremely knowledgeable about the Toyota products. They negotiated and good faith and made sure I was happy with the final outcome. I truly appreciated their honesty and enthusiasm in Toyota products. They negotiated and good faith and made sure I was happy with the final outcome. I truly appreciated their honesty and enthusiasm in working with me. I will recommend them to my family and friends. Sincerely, Norman A. Mowad More

My boyfriend and I were in the market for a vehicle under $10k and on one of the rainiest days we've seen in a while we stumbled into Koon's Arlington Used Car lot. We saw our recently purchased Jeep Liberty $10k and on one of the rainiest days we've seen in a while we stumbled into Koon's Arlington Used Car lot. We saw our recently purchased Jeep Liberty sitting in the lot. We loaded the specs on our phone which we found very nicely laid out and helpful on the Koon's website and then went in and met Steve our sales consultant. Steve was very upbeat and helpful walking us through the entire process. He was very well rounded and knowledgeable in all aspects of the car buying process from the sale to the financial. After our purchase we ended up having to return the vehicle because of a check engine light that had appeared the next morning. We were able to immediately call Steve who came out on his day off to make sure we were taken care of. Koon's assessed and fixed our vehicle and provided us a loaner vehicle while they worked on the Jeep. The dealership took it out tested the vehicle over a period of time to make sure they were able to fix the issue (just wet spark plugs from the rain) and returned the vehicle in a timely manner. This was definitely one of the best car purchase experiences thanks to Koon's and most of all thanks to our sales guy Steve. More

I received excellent service with Mr. Ermek Karachev. He was constantly in contact with me. He answered all my questions and was very attentive to my emails. I also received excellent care with Mr. Richa was constantly in contact with me. He answered all my questions and was very attentive to my emails. I also received excellent care with Mr. Richard Gordan. He was very personable and patient. I would recommend all my friends to visit and buy from these two employees. Thank you, Stephanie Simmons aroundofapplause@yahoo.com More