Koons Arlington Toyota

Tache was great to work with! He kept my price point in mind and did not try to put me in something that I could not afford. I would recommend him and this dealership to anyone! mind and did not try to put me in something that I could not afford. I would recommend him and this dealership to anyone! More

I stopped by to look at a FX35 and Henry Garcia greeted me with a handshake and asked if I would like to take it for a test drive. He quickly retrieved the keys and plates and we left. During the test dr me with a handshake and asked if I would like to take it for a test drive. He quickly retrieved the keys and plates and we left. During the test drive he didn't give me a sales pitch but instead pointed out some features of the SUV and the answered questions I had. After the test drive I told him I really like the SUV and he handed me a business card and asked for my contact info so we could discuss the car the next day. I returned the next day and we quickly went through the initial paperwork and left for the main location to complete finance paperwork. Working with Michael Zoslow through the financials was easy and stressless. Michael’s laid back approach was appreciated as he worked to get payments within my target range and the explanation of warranty information. I appreciate the respect Henry and Michael extended to me throughout the buying process. I hate to be run around and kept waiting, Henry and Michael both understood the buyer's time is important and worked extremely efficiently. I would definitely purchase another vehicle from them. More

I've dealt with a variety of car dealerships for many years and I can say Koons Arlington Toyota has been far and above the best. Their service and attentiveness exceed all expectations and my experience years and I can say Koons Arlington Toyota has been far and above the best. Their service and attentiveness exceed all expectations and my experience is such that I will absolutely return to this dealer for both sales and service in the future. My sales consultant Ty was very polite and knowledgeable, the sales manager Alladin Laarissi was very pleasant to deal with, straightforward and simply the easiest car purchase I ever experienced. I will certainly return to this dealer without any hesitations. More

Loved the new car buying experience...:) I was treated well. And at every moment, the car sales person and finance person explained all the details to me. well. And at every moment, the car sales person and finance person explained all the details to me. More

GREAT PRICE THE FIRST TIME, DID WHAT THEY SAID THEY WOULD DO, PLENTY OF STOCK ANSWERED ALL QUESTIONS TO MY SATISFACTION, NO HAGGLE WHAT SOEVER GREAT COMMUNICATION DO, PLENTY OF STOCK ANSWERED ALL QUESTIONS TO MY SATISFACTION, NO HAGGLE WHAT SOEVER GREAT COMMUNICATION More

Excellent experience at the service center. I was having problems making sure my insurance would pay for the repairs, but Peter went the extra mile in coordinating with them. Everything went smoothly becau problems making sure my insurance would pay for the repairs, but Peter went the extra mile in coordinating with them. Everything went smoothly because of his efforts. I don't think I would have gotten the same attention anywhere else. Timing was fast. Peter and the rest of the staff were very friendly. More

Ty was a very helpful to me when I was looking around for a new car. He did everything he could to get me into a decent car for me to drive for a very long time I recommend to other customers who come to loo a new car. He did everything he could to get me into a decent car for me to drive for a very long time I recommend to other customers who come to look for a new or used car. Chetah was very nice as well. He explained everything carefully wasn't rushing just to get me out of the door. he gave me recommendations and services that would benefit me and my car in the long run. If you need someone to finish up with you and your finances Chetah Chavan is the best. More

I recently bought an FJ cruiser from Koons & my experience was top notch from start to finish. Everybody was friendly and professional. I applied for financing online & w/in mins I was called and experience was top notch from start to finish. Everybody was friendly and professional. I applied for financing online & w/in mins I was called and invited to come in to look at some cars. After going in, I was easily able to go for a test drive & financing was fantastic from start to finish. I'm normally a very cautious buyer (especially when it comes to cars), but I would highly recommend Koons to anybody w/out hesitation. More

Mike Fink and Chetan Chavan were great to work with. They did not make me feel pressured to make a deal. They took the time to ensure I understood my options and what was in my best interest. I would definit did not make me feel pressured to make a deal. They took the time to ensure I understood my options and what was in my best interest. I would definitely recommended this dealership for anyone who may be looking to buy a car. More

I am not kind of person who usually writes online reviews. However, I feel obligated since I have received great service from Koons Arlington Toyota. I compared the prices with all dealers around th reviews. However, I feel obligated since I have received great service from Koons Arlington Toyota. I compared the prices with all dealers around the area and Koons Arlington had the best deal (online & in-person). The total amount difference was not much; however the respect, straight forward answers, and welcoming attitude I got at this dealership was not comparable to other dealers I have dealt with. I changed my mind few times on the model of the Sienna I wanted to buy but the sales Manager Chris Kronz was very patience with me. He was very professional and treated me with respect. Chris compared few options on different models of Sienna which made my decision easier. The car I picked wasn’t in their lot; however, Chris told me that he will get it for me. I did lots of research online before I bought and based on my research Koons Arlington Toyota Pleased/WOWED me (I never thought I would used that term :-)). I also dealt with Henry Garcia, who was also very helpful and nice. During my paper work Bruno Garcia and Mike helped me a lot. Also subsequent to my purchase, Steve and Bruno walked me through the car and made sure I was okay with everything. There was a small issue I pointed out to Bruno who got it fixed in very short period of time. I negotiated with Chris to put in a crossbar in my Sienna; since they didn’t have it in the inventory they couldn’t install it the day I purchased the car. I got calls from Bruno and Deigo couple of days after my purchase to take my car in for installation. I will do that this weekend. I understand the dealership is in business to make money and it’s very hard to make money and at the same time make customer happy. But I think customer wants dealers to be honest and straight forward. I think Koons Arlington came closer than anyone else in the area. I would definitely buy again from them if they maintain the current attitude and quality of service. Also I see lots of bad reviews on the service side, so I promise I will do another update once I start taking my car for services. More