Koons Arlington Toyota

Brought my FR-S for 7500-mile service a couple weeks ago, service was fast and courteous. I did note an odd smell (greasy sweaty odor) emanating from the cabin which I thought would go away. A few days late service was fast and courteous. I did note an odd smell (greasy sweaty odor) emanating from the cabin which I thought would go away. A few days later, the odor was still there so I brought the car back to be cleaned and disinfected. The valet promptly peeled off in my car generating smoke from the rear tires. NEVER have I been so disrespected in my 20 years of buying and owning vehicles. I still have a couple of free service visits to this shop but I really don't think so. The new car smell has been replaced with traces of mechanic stench and upholstery cleaner. More

I have been extremely happy with Koons Arlington Toyota. I purchased service for the first 75,000 miles when I originally bought the 2011 Toyota and I have been extremely happy with that decision. Mikah has I purchased service for the first 75,000 miles when I originally bought the 2011 Toyota and I have been extremely happy with that decision. Mikah has overseen my service for the past several months and he has done a fantastic job. He makes certain that I get out as fast as possible and he works hard to get me the lowest price possible. Plus he is very courteous, very professional and friendly. Service is a very important component when considering buying a car and Mikah has definitely made me want to buy my next car from Koons Toyota of Arlington. More

My father and I went in to purchase a new vehicle to replace his van that was on its last legs. He was immediately drawn to the 2013 Toyota Rav4 and it was unbelievable how helpful the staff was. The wh replace his van that was on its last legs. He was immediately drawn to the 2013 Toyota Rav4 and it was unbelievable how helpful the staff was. The whole process was quick and seamless. Shant, Chetan, and Ali were all very kind, courteous, friendly, and efficient. I would highly recommend this dealership and staff to anyone looking to buy a great priced vehicle from genuine people. More

Ms. Rosa did an outstanding job selling the car, I had visited two dealerships before and she treated me like I was someone really important. Iam pleased with the process. I recommend her and Koons Arlin visited two dealerships before and she treated me like I was someone really important. Iam pleased with the process. I recommend her and Koons Arlington Toyota. More

My son and I went in to the dealership after having shopped at several dealers and online to look at a car we had seen online. Ken was very helpful and not only showed us the car we were interested in, shopped at several dealers and online to look at a car we had seen online. Ken was very helpful and not only showed us the car we were interested in, but also several other options in the same price range. Once we decided on a car ( the one we had found online) Ken and Ali were very helpful and made the buying process simple and painless. The service was excellent, and the price was very good. More

Thanks to Mr.speller who is called Uncle Curtis now made my car buying experience absolutely wonderful I can't say enough about uncle Curtis! my car buying experience absolutely wonderful I can't say enough about uncle Curtis! More

Prior to submitting an email inquiry, I did an extensive amount of research on 4Runners and narrowed my search to the exact specifications I desired. I then inquired about a new 4Runner via Koons' website a amount of research on 4Runners and narrowed my search to the exact specifications I desired. I then inquired about a new 4Runner via Koons' website and received a very polite and informative reply from Shant Yusif. I'm an experienced car purchaser and also consult with a friend who was previously an auto mystery shopper. I was also in no rush to buy anything until I found a vehicle that was a perfect fit for me at a reasonable price. Shant and the Koons team rolled out the red carpet. He answered every tough question honestly and clearly, and expressed more concern about winning the customer on a long term basis with real and forthright answers than trying to make a quick sale for a quick fix. In this day and age of a tough economy, I was pessimistic about how a dealership and salesman could be so helpful and honest but my apprehension was nullified as i doublechecked all prices and promises. As stated, I was in no rush but found a wonderful deal on a 2013 4Runner with exactly what i sought. I received follow up customer service communications and am looking forward to a good relationship with Koons Toyota and Mr. Yusif. I have recommend he and Koons to my friends and hope you do so as well. More

Be forewarned, this Dealership gives a perfect example of Be forewarned, this Dealership gives a perfect example of crooks and scam artists. Mr. Koons needs to clean up house and fire all the bums that a Be forewarned, this Dealership gives a perfect example of crooks and scam artists. Mr. Koons needs to clean up house and fire all the bums that are ruining his dealer here in Arlington VA. Ali Zaka is one individual that will lie and cheat you and within two days of questioning the Sales agreement he will deny everything he said. He was the reason why I told him no deal and took my business else where. More

Ken was very helpful and accommodating while I was looking at the Toyota Corolla I was interested in. I couldn't decide which one I like best and I really appreciated his help!! Ali was also wonderf looking at the Toyota Corolla I was interested in. I couldn't decide which one I like best and I really appreciated his help!! Ali was also wonderful to work with, he helped me lower my interest rate which made the buying process less stressful for me. I would absolutely recommend Koons Arlington Toyota to my friends. More