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Koons Arlington Toyota
Arlington, VA
483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 483 reviews
March 23, 2025
Fantastic service and very helpful. Always find the best solution to repair my car. Excellent service. Friendly staff who show me what they have done . Always find the best solution to repair my car. Excellent service. Friendly staff who show me what they have done . More
by Ali_alrasheed986
Employees Worked With
Christian Gudiel
March 12, 2025
No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . No gimmicks ,straightforward , excellent service . More
by anis_enothman
Employees Worked With
Oscar Canales
March 08, 2025
I had a terrible experience and will not come here again. I paid over 300 for a 2 year service agreement and when I brought it in they told me I had at least 1000 dollars or maintenance needed not covered b I paid over 300 for a 2 year service agreement and when I brought it in they told me I had at least 1000 dollars or maintenance needed not covered by the service agreement. And to add insult to injury they lose my USB cord that I use to plug into android auto, and they shrug their shoulders about it. More
by vikvader
Employees Worked With
Oscar Canales
February 27, 2025
I purchased a RAV4 on Dec 6, 2024 and within 62 days the engine light came on and I had to get a catalytic converter for $1475, all before I could make my first car payment. How could the dealership not kno engine light came on and I had to get a catalytic converter for $1475, all before I could make my first car payment. How could the dealership not know this before the car was for sale. I had been assured by the Salesperson that all major parts were newly replaced! VERY MUCH DISAPPOINTED!! More
by Cocoapearl
Employees Worked With
Mohammed Benallai
January 30, 2025
I've had consistently positive experiences with the Arlington, VA dealership since I bought a new Toyota Corolla from then in April 2024. My experiences with 2 maintenance appointments went very well: Arlington, VA dealership since I bought a new Toyota Corolla from then in April 2024. My experiences with 2 maintenance appointments went very well: I received prompt, courteous service. The maintenance work that was done was explained to me by the rep. More
by Linda B
Employees Worked With
Christian Gudiel (Jan. 21, 2025 maintenance service)
January 05, 2025
Made an appointment and I got there and they could not take me despite the person on the phone telling me they have plenty of appointments and openings Extremely disappointing because I had a tire that wa take me despite the person on the phone telling me they have plenty of appointments and openings Extremely disappointing because I had a tire that was punctured More
by egansuzanne
Employees Worked With
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