Back

Kool Chevrolet

Grand Rapids, MI

3.9
115 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

Directions

By Type

Showing 115 reviews

October 06, 2017

Ken Jolliffe was very accommodating to my busy schedule Ken Jolliffe was very accommodating to my busy schedule, taking the time to meet with me and orient me to my new Bolt on his day off. More

by Jims Bolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Jolliffe
October 02, 2017

Fast Friendly Service The service department is always quick getting me in and getting the car done in a timely manner. The staff is friendly and suggests services that I More

by LegalGirl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
September 26, 2017

Purchase of Chevy Tax I was and am impressed with my purchase. I asked Dave to find me a specific vehicle at the best price and he did just that!! More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bailey and I am sorry but I don't remember the credit person I worked with
September 20, 2017

Excellent Service! My Terrain's story is long and boring. Suffice it to say I returned multiple times with several problems in a week because of a manufacturers issue. S More

by lynraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey
September 11, 2017

Thanks for Great Service Loved Andrea's welcome video! Ken was a great salesman - it was a pleasure working with him. I feel I received excellent treatment and service, and More

by hummercmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Jolliffe
September 05, 2017

Buying my new car I had a great time finding the car that was right for me in every way and the sales rep who helped me was extremely helpful both days and he was able More

by Domz0422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Del
September 03, 2017

Always a pleasure having our vehicles serviced at Kool Chevy I am 76 years old and have had the privilege of visiting other dealerships over the years, and there is only one that stands alone at the top of the p More

by very happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Baily and Paul Edwards in service
August 25, 2017

Oil change/ tire rotation Excellent service. Fast friendly service In and out in a reasonable amount of time Will definitely return for future service Sam Zbikowski and Mike More

by Supermam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service reps
August 18, 2017

Stacey Rocks! So I came in for a routine LOF and tire rotation and even though I had lost my coupons in a wind storm Stacey totally took care of me! Love to see th More

by Kimberly Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Nowak
August 15, 2017

Excellent Chris S. was excellent help and made me feel very comfortable during the process. This was my first time at Kool Chevy and I have nothing but great th More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schaberg
...
9
...