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Kool Chevrolet

Grand Rapids, MI

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116 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 116 reviews

January 14, 2018

New Bolt from Kool Chevrolet Our purchase and trade-in experience with Kool Chevrolet was exceptional. I have to say that the experience was in many ways particular to Chris, our More

by cargeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shauberg
January 10, 2018

Super helpful and friendly experience My salesperson, as well as the sales manager and their entire staff, were very friendly and helpful throughout the experience. It was a cold snowy da More

by Batch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ribbens
January 08, 2018

Exceptional service Was very impressed by the service department...handle car concerns quickly and kept me informed of what was going on and how long things would take. More

by MBF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
December 27, 2017

Love my new Tahoe THANK YOU Kool Chevrolet for making it possible. Great service and friendly staff. I would highly recommend this dealership for sure. I am looking fo More

by Spatterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
December 27, 2017

excellent car buying experience! KOOL Chevy car buying experience changed my perspective for the better of what a car buying process consists of. No hustling and trickery, just straig More

by slovakpresov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember - young guy who was there only three weeks
December 22, 2017

Quality experience We felt very informed about the vehicle we were purchasing. Our sales agent, Phil Lyman, gave us an opportunity to drive a rental car of the same make More

by Lowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
December 09, 2017

Awesome Ryan and the staff did.a great job with customer service. They were not pushy at all. They answered all our questions and were very friendly. Everythi More

by Abbynorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Devoe
December 03, 2017

Horrible customer service Not friendly rude people that don’t care about the people they are there to serve. Also tell you they will do something and don’t do it More

by Kevindoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim and Ryan
November 28, 2017

Excellent - Prompt service Technisions were able to assess and diagnosis the problem (s) I had with my Traverse and serviced it in a very acceptable amount of time. Sales person More

by Supermam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Zbikowski and Derek in the service center
November 27, 2017

Thanks to Derek it was GREAT. Ha More

by elainedk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek and Rod
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