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Kool Chevrolet

Grand Rapids, MI

not yet
rated
116 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 116 reviews

March 31, 2018

Lease Always helpful and very accommodating. Always get what I ask for in a vehicle. Easy transition from old vehicle to a new vehicle. Very appreciative More

by Justme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken J
March 01, 2018

Great sales experience over the last 20 years, I (and my family and extended family) have built a relationship with Tim Tenbrink in used car sales. This year my wife and I More

by Jeremy Prickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tenbrink
February 25, 2018

An exceptional experience Being a young first time buyer, Kool Chevrolet and its staff have been over the top and overall amazing. I am in love with my new vehicle. Never once More

by Sarah Nummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ribbens, Maddy Burkhart
February 10, 2018

Engine Light Stay away from Kool Chevrolet. I took my 2015 GMC there for an engine light at 37,000 miles. The service advisor Paul plugged his scanner in and retur More

by Paul Lied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
February 03, 2018

electrical repair The problem was found fast. The parts were found and repair was made quickly. The truck was ready in a timely manner Thank you very much More

by moron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Griswald
January 29, 2018

Wonderful Experience Wonderful experience and very helpful. They stayed after closing for an hour just to make sure I had everything I needed and knew everything about the More

by Syed Mohiuddin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schaberg
January 28, 2018

Paul Edwards is the BEST Just see Paul Paul is the very best service advisor that General Motors employs. Please let Paul know all your needs and he will see fit to completi More

by Moman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Edwards
January 22, 2018

i LOVE IT! I turned in my lease with no problems and took out a new lease in my favorite color. I just love that car and the service I received! Phil was aweso More

by rdjwhite13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
January 19, 2018

Traverse Good salesman, Sam KJ, fools up on everything for me. Would recommend him highly. Getting ready to deal with Service Dept. soon will be able to rate More

by Traverse People
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Direck
January 16, 2018

Service engine soon light came on My car was showing "check engine soon", I got into the service center the next day, it was determined it was a computer issue, it was fixed and I was More

by Lorna Grindel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
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