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Kool Chevrolet

Grand Rapids, MI

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rated
116 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 116 reviews

October 21, 2018

New Car Purchase Everyone at Kool Chevrolet makes it easy and enjoyable to purchase a new car. You leave very happy. I will always deal with Phil Lyman. More

by Scrapiron43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
September 30, 2018

Pleasantly surprised by experiencel! I went to Kool Chevrolet looking for a used car. I was trading in a new car I bought less than a year old (from Gezon on Plainfield) due to the worst More

by Mama13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis, Elmo Carlson
September 20, 2018

Impeccable customer service Researched vehicles for about 3 months, picked the one I wanted and purchased. I dealt with Dave Bailey, just a great guy to work with and who made m More

by Terri C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bailey
September 09, 2018

Great Consistent high level of service, Clean waiting room and friendly people in every area. Easy in and out access for both service and sales areas More

by scottyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Griswold
September 08, 2018

New Suburban Great experience purchasing our 2018 Suburban. Everyone was friendly and easy to deal with. Would definitely purchase future vehicles from Kool Chevy More

by Bus People
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lyman
August 21, 2018

excellent, speedy service Every person that i dealt with at Kool was very nice and helpful. I have been a loyal customer for years. Service here is amazing. More

by 2005 Envoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
August 10, 2018

Engine service Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of onlin More

by Drjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben J
August 08, 2018

Great Service Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the More

by Jdgarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret. Rich
August 07, 2018

great service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updat More

by grandpagras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret, Paul, Jason.
July 30, 2018

Very Accomdating Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The S More

by Janetml
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Drudy
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