Kool Chevrolet
Grand Rapids, MI
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New Car Purchase Everyone at Kool Chevrolet makes it easy and enjoyable to purchase a new car. You leave very happy. I will always deal with Phil Lyman. Everyone at Kool Chevrolet makes it easy and enjoyable to purchase a new car. You leave very happy. I will always deal with Phil Lyman. More
Pleasantly surprised by experiencel! I went to Kool Chevrolet looking for a used car. I was trading in a new car I bought less than a year old (from Gezon on Plainfield) due to the worst I went to Kool Chevrolet looking for a used car. I was trading in a new car I bought less than a year old (from Gezon on Plainfield) due to the worst experience I have ever had with a dealership! I was hesitant about going through another untruthful, pushy salesman trying to sell me anything just to make his commission! I was extremely pleased with the salesman who came out to help me. John Davis was polite, knowledgeable and accommodating. I was pleasantly surprised! He went above and beyond to make sure I was happy with my decision! Thank you John!! More
Impeccable customer service Researched vehicles for about 3 months, picked the one I wanted and purchased. I dealt with Dave Bailey, just a great guy to work with and who made m Researched vehicles for about 3 months, picked the one I wanted and purchased. I dealt with Dave Bailey, just a great guy to work with and who made me feel like family. The entire staff was friendly and the customer service was outstanding!! Dave went out of his to make sure I was completely satisfied with my purchase. I absolutely LOVE my new vehicle and would absolutely recommend Kool Chevrolet to everyone I know. More
Great Consistent high level of service, Clean waiting room and friendly people in every area. Easy in and out access for both service and sales areas Consistent high level of service, Clean waiting room and friendly people in every area. Easy in and out access for both service and sales areas More
New Suburban Great experience purchasing our 2018 Suburban. Everyone was friendly and easy to deal with. Would definitely purchase future vehicles from Kool Chevy Great experience purchasing our 2018 Suburban. Everyone was friendly and easy to deal with. Would definitely purchase future vehicles from Kool Chevy. The Suburban even had a full tank of gas when we picked it up! More
excellent, speedy service Every person that i dealt with at Kool was very nice and helpful. I have been a loyal customer for years. Service here is amazing. Every person that i dealt with at Kool was very nice and helpful. I have been a loyal customer for years. Service here is amazing. More
Engine service Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of onlin Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of online appointment making. More
Great Service Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the service writers. Please address this More
great service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updat service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updating. More
Very Accomdating Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The S Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The Service GM ordered new covers, as they thought the clips on mine were defective, however, I just didn't want to be bothered with this problem and take more time out of my day/life to deal with it even tho Kool Chevy gave me a loaner vehicle. Great service as always, however, my problem originated from the factory. :( Janet Mitchell More