Kool Chevrolet

They quoted me a $2000 repair. I took it to a family friend who's been a mechanic for 30 years and he said that wasn't the case. Get a second opinion! These guys take advantage of I took it to a family friend who's been a mechanic for 30 years and he said that wasn't the case. Get a second opinion! These guys take advantage of peoples general lack of car knowledge and tell them whatever they want. Get a second opinion. Sure fricken glad I did. More

I talked to Dyllan Nawrot a salesman at Kool and told him what I would like to buy. He said they didn’t have it that day but I got a call 2 days later and he found what I was looking for and at a great price what I would like to buy. He said they didn’t have it that day but I got a call 2 days later and he found what I was looking for and at a great price. This guy was awesome! If your looking for something specific in a new vehicle call Dyllan he will get it for you! More

I decided to by a used vehicle from kool GM after having leased a vehicle previously and referring friends to them. I have had okay experiences with them in the past, but this was the last one. The used ve leased a vehicle previously and referring friends to them. I have had okay experiences with them in the past, but this was the last one. The used vehicle that I purchased ended up getting a check engine light the day I got it. I got home, read the codes, and decided to check a few things. I was surprised to find out that even though Kool had said that the air filters and oil were replaced, they were not. The oil was still black as night, the air filters were dirty, and there were still leaves and dirt under the air filters. I was out an extra $548 from having Mercedes repair what kool couldn’t. It makes me wonder if cool is purposefully defrauding people or if the service department at kool really has no idea what is going on. More

One thing I have learned in life is when someone has more than 1 (or maybe 2) reasons why they don’t stand by their work, it isn't about the reason. It is because they are full of s#!t. than 1 (or maybe 2) reasons why they don’t stand by their work, it isn't about the reason. It is because they are full of s#!t. More

I had my tires rotated, and they did not reset my tire pressure monitor sensor. I blew a tire because the monitor told me it was a different tire than it was. The one that blew never showed as being low, pressure monitor sensor. I blew a tire because the monitor told me it was a different tire than it was. The one that blew never showed as being low, in fact the one it showed as low, I tried to fill numerous times. I contacted them and was basically told I wasn't telling the truth, and was treated like I didn't know what I was talking about. I will never do business there again. More

Worst Dealer I have ever met. So many people will call u but will never honor the price. Sam's club auto purchase program member price they are not honoring and saying different reasons to sell with higher but will never honor the price. Sam's club auto purchase program member price they are not honoring and saying different reasons to sell with higher cost. This is real a fraud dealer! More

Called to see if car was available and Drew said it was after putting me on hold to check then we proceeded to purchase and took all information needed and once we had everything completed some lady called after putting me on hold to check then we proceeded to purchase and took all information needed and once we had everything completed some lady called to say car was sold but would order one or try to get another car transferred in but never heard another word. We then proceeded to another dealer next day to purchase car so why did the waste our time why not be honest. More

Dealt with Becca. Made a commitment to purchase a Suburban and agreed on my trade in. Was told she pulled it off the lot for sale so that it did not get sold out from underneath me. I headed there wi Suburban and agreed on my trade in. Was told she pulled it off the lot for sale so that it did not get sold out from underneath me. I headed there with pre approved financing in hand. Got 10min from there and received a text stating they sold it! Got there thinking there was some kind of mix up. Talked to Ross the sales manager, and he mainly just insinuated that I was somehow lying about it. No offers to make it right, no apology. Found out they passed up selling it to me to accept a small deposit. Ended up at Todd Wenzel where we bought a 2017 Escalade. More

Stephanie is awesome. Asked about a car she instantly sent me information and pictures was available for all my questions, definitely recommending Stephanie if any is looking to buy! sent me information and pictures was available for all my questions, definitely recommending Stephanie if any is looking to buy! More

Bought a certified used equinox 2013–soon the check engine light kept coming on. They kept fixing it—usually to the tune of 200–300.00. Then in 6 weeks the same problem occurred again. Then the car engine light kept coming on. They kept fixing it—usually to the tune of 200–300.00. Then in 6 weeks the same problem occurred again. Then the car started using unusual amounts of oil. We found out that this defect occurred in all the equinoxes of that year. When we wanted to trade the car in, they devalued it because of the oil problem. They could sell us a car even though they knew about the problem. But they refused to help when there was a problem. We were long time Kool customers, but we will never trade there again!!! More