Kona Mazda Hyundai Subaru
Kailua-Kona, HI
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Satisfaction Yasue was an amazing salesman from the beginning to the end of sale. He help me get the right car for the right price for me and my family. The day af Yasue was an amazing salesman from the beginning to the end of sale. He help me get the right car for the right price for me and my family. The day after I bought my car I started to smell this unbearable Stench So Immediately I call yasue to tell him about the stench. he asked me to bring in the car so he can have it checked Out. Mean while he set me up with a loner just like my car I just bought .well low and behold their was a rat that died in the AC motor Which caused the stench. The service department was able to clear it out as well a remove the stench from my car and now I have my car back and I'm loving it.once again thank you yasue for you excellence customer service. . More
Highly recommended 5 star service, friendly and help full. Patient with you and will work to your value.. Excellent pricing and quality service for your needs. Highly r 5 star service, friendly and help full. Patient with you and will work to your value.. Excellent pricing and quality service for your needs. Highly recommended to all to look into for your next vehical. More
Buyer beware They may be great at selling cars (mainly because the cars have great reputation-Subaru) but when it comes to service, watch out! They tell you one th They may be great at selling cars (mainly because the cars have great reputation-Subaru) but when it comes to service, watch out! They tell you one thing and don't follow through. I have bought two Subaru from them, one Kona and one Hilo and would never buy another from them! Did not know they were so bad at servicing the products they sell. Put too much oil in the outback at one service visit, oil everywhere! Didn't close the hood completely at another, almost blew open! Then they are rude and take no responsibility More
Love our New Tuscan!!!! Over all experience was great. Saw the Tuscan and loved the look and with Ryan Tanimotos help we knew it was for our little Ohana... Over all experience was great. Saw the Tuscan and loved the look and with Ryan Tanimotos help we knew it was for our little Ohana... More
Sales The sales person was very helpful and professional and provided excellent customer service. The sales person explained the features and benefits of th The sales person was very helpful and professional and provided excellent customer service. The sales person explained the features and benefits of the Hyundai Sonata gave a good lease price explanation. More
Nice job Great service, the crew did a great job getting me into my new vehicle with no problems! They had the vehicle of my choice and i am pleased. Great service, the crew did a great job getting me into my new vehicle with no problems! They had the vehicle of my choice and i am pleased. More
Excellent Experience For me getting a new car ranks right up there with root canal: it has to be done so let's just get it over with. Big Island Motors was a refreshing ch For me getting a new car ranks right up there with root canal: it has to be done so let's just get it over with. Big Island Motors was a refreshing change. Having leased two Hyundai vehicles on the mainland I knew the car and what I wanted. I also knew what my lease payments should be with how much money up front. The people at Big Island Motors were knowledgeable without being pushy. Most importantly they didn't try to play games with the pricing, unlike another local dealer for a different make. They offered some additional options but didn't push them. I highly recommend Big Island Motors. More
Very pleased My wife and are extremely happy and will be making future purchases with Big Island Hyundai. Thank you for getting us into our new car so quickly. Alo My wife and are extremely happy and will be making future purchases with Big Island Hyundai. Thank you for getting us into our new car so quickly. Aloha and Mahalo to you all More
Thanks My family and I are so grateful and blessed about with our new vehicalwe have purchased three vehicles and Johnathan has been our sales person and ca My family and I are so grateful and blessed about with our new vehicalwe have purchased three vehicles and Johnathan has been our sales person and came through for us all three times and each time it was a better and newer car all the way to this brand new sonata and has performed excellent customer service but what is most impressive to us was he served us with respect cause were local family with low income and has meet our vehicle needs as well as our financial budget. mahalo to the whole team thst made it possible. I have recommended a hand full of people already and will continue to so keep up da Aloha!!! More
Great customer service I had a wonderful car purchase experience at your dealership thanks to Jeff Lemasters. He was courteous, professional and sensitive to my needs and n I had a wonderful car purchase experience at your dealership thanks to Jeff Lemasters. He was courteous, professional and sensitive to my needs and not pushy or aggressive at all. More