80 Reviews of Kolosso Toyota - Service Center
First, it took over two months to even start. The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told The communication was also not what I expected. Nobody ever seemed to have answers to our questions. Receptionist was flat out rude. Then they told our insurance carrier the car was ready for pickup when it was not which started a whole chain reaction of confusion with us, the insurance carrier and the rental car company. We also noticed swirls/scratches in all the new paint which appears to be from being washed and the paint doesn’t match!! Kolosso has really changed over the years and not for the better. I will never use them again much less buy a car there. More
While it was unexpected they serviced my vehicle for an oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! oil change without an appointment. They communicate their progress throughout the whole process. Friendly people too! More
Great service, especially Kody Raugh and his mechanic Art, always helpful, informative and respectful of our concerns. I always ask for Kody when one of our Toyota vehicles needs servicing and feel comf Art, always helpful, informative and respectful of our concerns. I always ask for Kody when one of our Toyota vehicles needs servicing and feel comfortable knowing it will be handled with no concerns for us. This time our RAV4, but mostly the Highlander. He knows us from our many visits over the years and offers a warm and friendly greeting. Keep up the excellent service More
Brought car in for transmission fluid change. Discovered after the fact that for Toyota ATF, you charged me over 18 dollars per quart. A quick google search shows that dealerships typically charg Discovered after the fact that for Toyota ATF, you charged me over 18 dollars per quart. A quick google search shows that dealerships typically charge around 6 dollars per quart. I am going to let corporate know that you are charging triple the suggested list price. Also, someone took it upon themselves to remove my wheels, resulting in me buying several new lug nuts. Ot sure why all of my wheels had to come off. Lastly, someone also decided to “adjust” my tire pressures. Good thing that I double checked them later in the evening. Three tires were set at almost 50 psi (Tires are only supposed to have 44 psi max) and 1 tire was set at 35 psi. This was well after the car was parked, so these are cold tire pressures. Could have been dangerous, had I not decided to check them. Overall, not impressed by the visit. More