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Kolosso Toyota - Service Center

Appleton, WI

4.4
62 Reviews

62 Reviews of Kolosso Toyota - Service Center

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September 04, 2024

From the moment I pulled in, my greeter was excellent and friendly. We hit it off just great. He took me to Logan Westphal, who turned out to be one of the most productive service advisors I’ve ever had the More

by Capt. Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac and Logan in service department.
Sep 05, 2024 -

Kolosso Toyota responded

Thank you for the kind review, and for taking the time to tell us about your service experience!

August 22, 2024

Great experience with Logan Westphal guiding me through what to expect with oil change, tire rotation, and inspection. All professionally done by service team in timely manner as planned. Communication no More

by F2anaganmaureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Wedtphal
Sep 05, 2024 -

Kolosso Toyota responded

Thank you for the kind review! We are happy to hear that you love your Prius! It's a great car!

July 25, 2024

Overall good job. Efficient and thorough service experience from start to finish. No problems experienced. More

by 2185564933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam colrue
Aug 01, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

July 13, 2024

Friendly people in all aspects of service, from the service desk to the sales personnel and right up to the guys with the wrenches in their hands. More

by Der Hersfelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Steinike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

July 12, 2024

Service is prompt and efficient. The texted video of car inspection is really helpful… you see what the mechanic sees. This is a very well-run service center. They are also honest in More

by BadgerM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Free
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

July 11, 2024

They are well organized. I just have to sit back and relax until my service is completed. More

by djulien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Raugh
Jul 16, 2024 -

Kolosso Toyota responded

Thank you for the kind reviw!

July 09, 2024

Not impressed with your service & sales, should not take 47 days to fix my truck and lie about my extended warranty! Probably will not buy a vehicle from here again! More

by sdelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach in serivice
Jul 16, 2024 -

Kolosso Toyota responded

So sorry that you had to wait so long for a warranty repair. We agree this is far too long. However, sometimes things are totally our of our control, and in this case the part your vehicle needed was not available from Toyota. We had to wait to get the part. I was told that we covered the cost for you to have a rental during this time, and we did the best we could under the circumstance. If you would like to discuss this further, please contact the Service Manager, Mong Vang, at (920)738-3666.

July 05, 2024

We pulled in early but they took our car right away. We were in and out in about 45 minutes. Not bad! We have been using Kolosso for almost four years and are satisfied customers. More

by Laudonestlaudonest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 16, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

July 04, 2024

I am very happy with the service at this dealership. Everyone was friendly and professional from start to finish. More

by Dan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Broeren
Jul 16, 2024 -

Kolosso Toyota responded

Thank you for the kind review, Dan!

June 28, 2024

I enjoyed going there I always have they’ve always been honest and trustworthy and being a female that’s really important also their knowledgeable and friendly. More

by Thepencilline1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 01, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

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