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Kolosso Toyota - Service Center

Appleton, WI

4.5
78 Reviews

78 Reviews of Kolosso Toyota - Service Center

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January 18, 2025

They are patient, treat me good, they have been doing good work, as far as I know, thorough, and quick. Yesterday's service took about 40 minutes from the time I arrived till the time the vehicle service More

by Michael Milspaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shavastisha - service person
Jan 23, 2025 -

Kolosso Toyota responded

Thank you for the kind review!

January 16, 2025

I had an accident and needed a repair. Couldn't get a repair service until April. I wasn't told that there was a storage fee for an open parking lot so I had to pay the full $60 fee for le More

by Regina F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collusion Center
Feb 04, 2025 -

Kolosso Toyota responded

Sorry about this , Regina. We have this policy posted on our body shop door. There are several reasons for it. It is winter and frequently we have to plow snow, but we have also had vehicles abandoned in our lot.

January 08, 2025

Please know that although I did not buy my RAV4 from Zach Clark, he was my hero yesterday. I tried a number of times to sync my new iPhone to the Bluetooth , as I’ve done I’m in the past! So as I drove by Ko More

by mvloop1
Recommend Dealer
Yes
Employees Worked With
Zachary Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Kolosso Toyota responded

Thank you for the kind review, Mary! We're glad that Zach was able to assist you!

January 04, 2025

The technician and staff did a great job going over their work with us and answering our questions More

by rhanson1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan and a technician
Jan 23, 2025 -

Kolosso Toyota responded

Thank you for the kind review! We happy that Logan was able to answer your questions and explain the service work We all need our vehicles to be reliable in this terribly cold weather!

December 28, 2024

Recently purchased a Toyota 4Runner. New to the world of Toyota, but now I’m starting to understand why they are so popular. Toyota’s are some of the most reliable vehicles and coming to More

by b_frost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Westphal
Jan 23, 2025 -

Kolosso Toyota responded

Thank you for the kind review! We agree that Toyota 4Runners are great vehicles!

December 12, 2024

The employees here are the best! Pam gave a detailed run down on the vehicle maintenance. Quick appointment! More

by Barbkopperud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
Dec 19, 2024 -

Kolosso Toyota responded

Thank you for the kind review, Pam!

November 21, 2024

Very Professional, treated customer great. Will return to Kolosso in Appleton even though I live in DePere. Thank You More

by moxmare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick DeMuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

November 03, 2024

The staff is very nice. They answer all question’s and do a very good job. More

by rebeccacullen73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 04, 2024 -

Kolosso Toyota responded

Thanks for the kind review, Rebecca!

November 02, 2024

They got me in early for an 0930 appt. Treated me with respect. Answered all my questions. Completed work in a timely manner and explained what was done. More

by kimmerwriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Nov 04, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

November 02, 2024

Their 2 year new vehicle service is misleading. It was for less than 19,500 miles and 20 months. Then they did not do everything said they would. Will be going elsewhere for future service. More

by nancr99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 04, 2024 -

Kolosso Toyota responded

Very sorry that you are not happy with our service. It sounds like you are talking about Toyota Care that you get directly from Toyota when you purchase a new Toyota vehicle. Toyota sets the guidelines for those services and we can't vary from that, but that doesn't mean that we didn't make a mistake. Please contact our Service Manager, Mong Vang, at (920)738-3666.

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