Kolosso Toyota - Service Center

Their 2 year new vehicle service is misleading. It was for less than 19,500 miles and 20 months. Then they did not do everything said they would. Will be going elsewhere for future service. It was for less than 19,500 miles and 20 months. Then they did not do everything said they would. Will be going elsewhere for future service. More

Very poor service experience from Kolosso Toyota. Brought a 2013 Rav4 in for soft breaks. The service team bled the brakes and said it was fixed. After we picked it up, we realized it had not chan Brought a 2013 Rav4 in for soft breaks. The service team bled the brakes and said it was fixed. After we picked it up, we realized it had not changed at all. The service person was rude and condescending when he drove it and said, "well it stops doesn't it!" After contacting the service manager, he asked to drive it himself and agreed they were not fixed. Next attempt failed also. Never got a face to face with the service manager and he was over an hour late for the appointment that he scheduled with me. The recommended repair was a complete brake job, so we went from they are fine to a full brake replacement. Very poor experience. Will never go back. More

My experience was the best yet. I have not had very good luck with the service team at Kolosso until I met with Zach. He was what all service people should be. Friendly, compass I have not had very good luck with the service team at Kolosso until I met with Zach. He was what all service people should be. Friendly, compassionate and informative. This gives me hope for any future work my vehicle might need. More

Courteous, professional and helpful advisors made my experience top notch…will return again for service. experience top notch…will return again for service. More

The service member that checked me in was excellent. He was very thorough and helpful. My only concern is that I wanted to look for a new electric or hybrid electric and no one from sales approached He was very thorough and helpful. My only concern is that I wanted to look for a new electric or hybrid electric and no one from sales approached me as I was looking at the new vehicles. More

We had an accident when a family member accidentally clipped a garbage can with the mirror of our brand-new car. (Only 250 miles) Kolosso was able to get us in within 3 days of me calling the service c clipped a garbage can with the mirror of our brand-new car. (Only 250 miles) Kolosso was able to get us in within 3 days of me calling the service center and had the mirror replaced the following day (had to order the part). They were friendly and speedy and we couldn't have asked for better service. More

Really like the personalities at this garage always friendly and happy to be at work friendly and happy to be at work More

From the moment I pulled in, my greeter was excellent and friendly. We hit it off just great. He took me to Logan Westphal, who turned out to be one of the most productive service advisors I’ve ever had the friendly. We hit it off just great. He took me to Logan Westphal, who turned out to be one of the most productive service advisors I’ve ever had the pleasure of doing business with! Zac , another advisor, who assisted me on my initial phone call, was extremely personable and courteous as well. The dealerships, waiting area was first class too. Overall I give Kolosso Toyota a 10! Thank you very much for giving me a place in which I can trust, to take care of my vehicles maintenance and service needs! More

Great experience with Logan Westphal guiding me through what to expect with oil change, tire rotation, and inspection. All professionally done by service team in timely manner as planned. Communication no what to expect with oil change, tire rotation, and inspection. All professionally done by service team in timely manner as planned. Communication no inspection clearly done by Logan. Further service was set up and I was on my way. i look forward to returning in a few weeks to get my 2013 Prius in tiptop condition. I love this car and how it was maintained at Kolosso over the years. Won’t be long till I get collector license plates (2023) at this rate with service I’ve received. More

Overall good job. Efficient and thorough service experience from start to finish. No problems experienced. Efficient and thorough service experience from start to finish. No problems experienced. More