63 Reviews of Kolosso Toyota - Service Center
Very Professional, treated customer great. Will return to Kolosso in Appleton even though I live in DePere. Thank You Will return to Kolosso in Appleton even though I live in DePere. Thank You More
They got me in early for an 0930 appt. Treated me with respect. Answered all my questions. Completed work in a timely manner and explained what was done. Treated me with respect. Answered all my questions. Completed work in a timely manner and explained what was done. More
Their 2 year new vehicle service is misleading. It was for less than 19,500 miles and 20 months. Then they did not do everything said they would. Will be going elsewhere for future service. It was for less than 19,500 miles and 20 months. Then they did not do everything said they would. Will be going elsewhere for future service. More
Very poor service experience from Kolosso Toyota. Brought a 2013 Rav4 in for soft breaks. The service team bled the brakes and said it was fixed. After we picked it up, we realized it had not chan Brought a 2013 Rav4 in for soft breaks. The service team bled the brakes and said it was fixed. After we picked it up, we realized it had not changed at all. The service person was rude and condescending when he drove it and said, "well it stops doesn't it!" After contacting the service manager, he asked to drive it himself and agreed they were not fixed. Next attempt failed also. Never got a face to face with the service manager and he was over an hour late for the appointment that he scheduled with me. The recommended repair was a complete brake job, so we went from they are fine to a full brake replacement. Very poor experience. Will never go back. More
My experience was the best yet. I have not had very good luck with the service team at Kolosso until I met with Zach. He was what all service people should be. Friendly, compass I have not had very good luck with the service team at Kolosso until I met with Zach. He was what all service people should be. Friendly, compassionate and informative. This gives me hope for any future work my vehicle might need. More
The service member that checked me in was excellent. He was very thorough and helpful. My only concern is that I wanted to look for a new electric or hybrid electric and no one from sales approached He was very thorough and helpful. My only concern is that I wanted to look for a new electric or hybrid electric and no one from sales approached me as I was looking at the new vehicles. More
We had an accident when a family member accidentally clipped a garbage can with the mirror of our brand-new car. (Only 250 miles) Kolosso was able to get us in within 3 days of me calling the service c clipped a garbage can with the mirror of our brand-new car. (Only 250 miles) Kolosso was able to get us in within 3 days of me calling the service center and had the mirror replaced the following day (had to order the part). They were friendly and speedy and we couldn't have asked for better service. More