Back

Kolosso Toyota - Service Center

Appleton, WI

4.4
62 Reviews

62 Reviews of Kolosso Toyota - Service Center

Sort by
November 21, 2024

Very Professional, treated customer great. Will return to Kolosso in Appleton even though I live in DePere. Thank You More

by moxmare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick DeMuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

The staff is very nice. They answer all question’s and do a very good job. More

by rebeccacullen73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 04, 2024 -

Kolosso Toyota responded

Thanks for the kind review, Rebecca!

November 02, 2024

They got me in early for an 0930 appt. Treated me with respect. Answered all my questions. Completed work in a timely manner and explained what was done. More

by kimmerwriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Nov 04, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

November 02, 2024

Their 2 year new vehicle service is misleading. It was for less than 19,500 miles and 20 months. Then they did not do everything said they would. Will be going elsewhere for future service. More

by nancr99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 04, 2024 -

Kolosso Toyota responded

Very sorry that you are not happy with our service. It sounds like you are talking about Toyota Care that you get directly from Toyota when you purchase a new Toyota vehicle. Toyota sets the guidelines for those services and we can't vary from that, but that doesn't mean that we didn't make a mistake. Please contact our Service Manager, Mong Vang, at (920)738-3666.

October 30, 2024

Very poor service experience from Kolosso Toyota. Brought a 2013 Rav4 in for soft breaks. The service team bled the brakes and said it was fixed. After we picked it up, we realized it had not chan More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kong Meng Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Kolosso Toyota responded

We are sorry that you were disappointed in our Service. If you would like to discuss this further, please contact our Service Manager, Mong Vang, at (920)738-3666.

October 25, 2024

My experience was the best yet. I have not had very good luck with the service team at Kolosso until I met with Zach. He was what all service people should be. Friendly, compass More

by cbish00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

October 14, 2024

Courteous, professional and helpful advisors made my experience top notch…will return again for service. More

by michaelkrns07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 23, 2024 -

Kolosso Toyota responded

Thank you for the kind review, Michael!

September 22, 2024

The service member that checked me in was excellent. He was very thorough and helpful. My only concern is that I wanted to look for a new electric or hybrid electric and no one from sales approached More

by Mpymequon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kong Meng Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Kolosso Toyota responded

Thank you for the kind review! Very sorry that you were not helped with your vehicle search. Please call us and talk to someone in the Sales Dept. if you are interested in a new vehicle. We are getting more hybrid and electric vehicles in every few days. They can be reached at (920)738-3666.

September 12, 2024

We had an accident when a family member accidentally clipped a garbage can with the mirror of our brand-new car. (Only 250 miles) Kolosso was able to get us in within 3 days of me calling the service c More

by cfros934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Raugh
Sep 25, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

September 10, 2024

Really like the personalities at this garage always friendly and happy to be at work More

by Scheversb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Kolosso Toyota responded

Thank you for the kind review!

1
...