Kolosso Toyota

Kong was awesome. Patient and extremely friendly and personable. Didnt feel pressured at any point and he was willing to show us any car we wanted pulled up. The locat Patient and extremely friendly and personable. Didnt feel pressured at any point and he was willing to show us any car we wanted pulled up. The location was easy to find, everything was clean and comfy. We enjoyed coffee. We recommend Kong if you are looking someone knowledgeable and patient. More

Gary and Marc were great to work with. They were incredibly patient with me and made the experience very pleasant. They were incredibly patient with me and made the experience very pleasant. More

Michelle was so kind and patient with us. We appreciated her knowledge in answering our questions. We appreciated her knowledge in answering our questions. More

Overall a great dealership. Very clean, well organized, excellent Staff and mechanics seem to br very knowledgeable Very clean, well organized, excellent Staff and mechanics seem to br very knowledgeable More

The entire reason that I came to Kolosso Toyota is thanks to Michelle Nelson. After several very bad experiences with dealerships in and around Madison, I searched for Toyota dealers in other parts of W to Michelle Nelson. After several very bad experiences with dealerships in and around Madison, I searched for Toyota dealers in other parts of Wisconsin. The Kolosso website showed 2 Rav4 hybrid vehicles in the color and trim level that I wanted so I called the dealership. The phone was answered by the cheerful voice of Michelle. After explaining what I was looking for and a little about my disappointing experiences with dealers in my area, Michelle pulled up info on the two vehicles. Only one was still available. This was just prior to the Easter weekend, and I explained that I would be unable to get to Appleton until Monday April 1st. She graciously offered to hold the vehicle until I could get there to test drive and buy the car. When my husband and I arrived at the dealership Michelle greeted us warmly. We both felt so welcome. Michelle had had the car prepped and brought inside so I could look it over inside where it was warm. (It snowed on April 1st and it was cold out.) After explaining the functionality, we went for a test drive. I was impressed with the car and with Michelle’s knowledge. She answered all of my questions and made me feel very comfortable. Once the purchase was completed, Michelle went through all the functionality of the vehicle, paired both my phone and my husband’s and helped me set up my Toyota account on my phone. We went over all of the functionality of the electronics, the safety features, display options, and how to access apps and text messages. She was very patient with all of my questions even when I asked her to ‘re-demo’ something that I didn’t understand. She is professional, knowledgeable, understanding and did everything to make my buying experience a pleasure. Every car dealership needs more women salespeople and they should all be as good as Michelle. I’m running out of adjectives to adequately describe what a great job she did, but rest assured, Michelle earned far more than 5 stars! Related to the question below about service. Normally I would say that the service department is very important, but in my case I live 2 hours away so most likely will not come to Appleton for service. More

On time and gave a thorough explanation of the work done. It was a quick check in. It was a quick check in. More

We worked with Mike, and he did a great job. He was courteous and attentive to all of our needs. When we first met, I explained what we were looking for and how we wanted to pay, and he did ever He was courteous and attentive to all of our needs. When we first met, I explained what we were looking for and how we wanted to pay, and he did everything we wanted and then some. I highly recommend him as a sales associate. More

Kong was very helpful, resourceful, and supportive throughout the entire process. When it comes to buying a vehicle I would trust him to do a great job with any of my family members or friends. Highly throughout the entire process. When it comes to buying a vehicle I would trust him to do a great job with any of my family members or friends. Highly recommend! I appreciate how Kolosso is family-oriented, invested in the community, and avoids unprofessional practices such as selling cars over MSRP! More

Starting with the ease of making an appointment, very good. Intake was smooth and friendly. Service was fast and thorough. I liked the video of my entire vehicle during service good. Intake was smooth and friendly. Service was fast and thorough. I liked the video of my entire vehicle during service More

Mike was very diligent in getting things all ready for the purchase of our vehicle. He was great to work with! Would 10/10 recommend using Mike as a sales person for our next vehicle purchase the purchase of our vehicle. He was great to work with! Would 10/10 recommend using Mike as a sales person for our next vehicle purchase More