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Kolosso Toyota
Appleton, WI
2,479 Reviews
Kolosso Toyota, located in Appleton, WI, serves the needs of each individual customer with the highest level of concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. So, why wait any longer? Browse our online inventory of new Toyota models, or if you're looking for a more budget-friendly option, check out our great selection of quality used cars. Once you've found the car that you can't stop thinking about, we encourage you to contact us to schedule a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,479 reviews
April 20, 2017
Excellent Salesperson Enjoyed the fact that John was not a pushy sales person. Very respectful to hearing our needs, and asked questions about what we were interested in. Enjoyed the fact that John was not a pushy sales person. Very respectful to hearing our needs, and asked questions about what we were interested in. Also, the dealership had various lenders, including Toyota matching lender rates. Service was easy to work with. If looking for a honest, knowledgeable sales person, ask for John Cayo, Sales and Leasing. More
by RandyandPatty
Employees Worked With
John Cayo
April 17, 2017
Disorganized We've been loyal customers to kolosso for many years and have always been very happy with their service. That is why we were surprised at how some of We've been loyal customers to kolosso for many years and have always been very happy with their service. That is why we were surprised at how some of our visit went when we came to purchase our 2017 Sienna. First my drivers license number was mixed up with my husband's in the paper work. Then we had to ask and remind the financial service guy about whether we had proof of receiving corrosion and rust proofing on our vehicle. He thanked us for reminding him of the paper work he needed to provide us on that. Then it took him 4 different times to fill out the paper work correctly, if it even is. He reminded us more than once that he was having a bad day. He assured us the license plates were on the vehicle when it came time to leave, only to find out that they weren't as we were about ready to drive away. Our sales associate seemed to hesitate in what he was supposed to explain to us about operation of the vehicle. He didn't know how often oil changes needed to be done and told us there was no spare tire which we found there was, and the location of it, when we got home. He told us we had the kind of tires we could drive on if one becomes flat until we found help, but we don't know if that's true or not. More
by Siennarenee100
Employees Worked With
Jim Stein, Gary Gilbert
April 15, 2017
Sales person was helpful and knowledgable. Upon followup of a vehicle of interest, she was able to secure the vehicle promptly for my test drive. Michelle was very knowledgeable of the Sienna. Upon followup of a vehicle of interest, she was able to secure the vehicle promptly for my test drive. Michelle was very knowledgeable of the Sienna. More
by Larry
Employees Worked With
January 01, 2016
Very pleasant people to work with, would highly recommend From Brandon Wilder all the way to finance department and anyone in between, excellent to work with, not pushy, and very respectful in every way. Exce From Brandon Wilder all the way to finance department and anyone in between, excellent to work with, not pushy, and very respectful in every way. Excellent in letting you know what is going on with your purchase,. From a 1 to 10 rating I would give the dealership a 11. That being said I'm a pretty tough customer to please. Hope your experience goes as well as mine did. Thank You and have a great day. More
by 1 tough customer, satisfied
Employees Worked With
Brandon Wilder, John, Gerald
August 21, 2015
A marriage of knowledge and service When you go into a dealership to get information on their cars, such as price and performance, you don't expect to buy a car before you leave. I had When you go into a dealership to get information on their cars, such as price and performance, you don't expect to buy a car before you leave. I had heard this was a reputable dealership and wanted to give them a chance. I was totally happy with the kind service and knowledge that Bob Bergner provided. When you spend a lot of money, you usually get a funny feeling, but I left feeling confident that I had made a good decision for me. Why? Because Bob Bergner listened to what my needs were and had the knowledge and patience to work with me. Incidentally, I am 86 years old and can be challenging, when I want to be. He made the whole process acceptable to me...........................and he sold me the car!!! I will highly recommend him and Kolosso Toyota/Scion. More
by Elaineirene
Employees Worked With
TJ, John,Cara?...........all were excellent
March 10, 2015
Excellent Experience NOT PUSHY! I went over to Kolosso to check out used cars on the lot with my girlfriend and her daughter. We ended up finding a Chrysler 200 and were amazed by th I went over to Kolosso to check out used cars on the lot with my girlfriend and her daughter. We ended up finding a Chrysler 200 and were amazed by the price. We went inside to see if we could test drive the car and that is when we met the salesman Matt. Matt Kilgas immediately made us feel comfortable with being kind and genuinely was concerned about what we were looking for. He took the time and effort to explain every question that we had about the car and himself. Matt just started being a salesman for cars and I would recommend him over any salesman who has been doing it for a while. Matt didn't care about making the sale, he actually cared about us as the customers and finding out the best ways to accommodate us. We ended up buying the car from Matt and are really glad we did. Matt if you read this thanks again for everything you did for us! More
by WillSenn
Employees Worked With
Matt Kilgas
May 20, 2014
Sales I felt they were very helpful with picking out my vehicle as well as not pushing things that I really am not interested in. I felt the deal given for I felt they were very helpful with picking out my vehicle as well as not pushing things that I really am not interested in. I felt the deal given for my truck was very reasonable and telling me three week late they had a rebate and I got a refund made me feel they were trusting. Happy I went there to buy my vehicle. More
by nellie
Employees Worked With
Steven A Goltz & John Seebert
September 12, 2012
Kolosso Toyota recently sold me a used car with several mechanical issues. The biggest of the problems was a bad rod bearing which resulted in the engine needed to be replaced within days of the purchase d mechanical issues. The biggest of the problems was a bad rod bearing which resulted in the engine needed to be replaced within days of the purchase date. While they replaced the engine; they used an engine from totaled vehicle that had not been rebuilt or reconditioned (straight from a wreckage lot in OH). I found this to be an unacceptable solution to the problem. The Better Business Bureau was contacted to help resolve the issue. The end result was supposed to be a "full refund". However, I still ended up losing $500 in the process. My suggestion is, if you buy a used car off their lot; do not trust their vehicle inspections. Take it to your personal mechanic first to have it checked out. More
by slowica
Employees Worked With
Service Manager: Joe
April 16, 2012
Wanted to purchase a Prius c that I saw on their website. Called on a Saturday and salesperson (Destinee?) stated they had 3 available at 2.09% financing. I drove 2 hours on Monday to go see the cars. I wal Called on a Saturday and salesperson (Destinee?) stated they had 3 available at 2.09% financing. I drove 2 hours on Monday to go see the cars. I walk in the doors and see a sign that says 2.9% financing. No big deal, but salesperson again stated 2.09 and I mentioned 2.9 and 2.09% are not the same. I don't think she understood the difference. So anyway, I check out the 3 cars. I decide on the one I want. She states that one is not for sale. It is titled to the dealership. Of the two available, one has a white interior (I don't want white since I have kids) The other vehicle is $3000 more. The car that is not for sale is still on the website 2 weeks later. I'm not a lawyer, but this seems to be false advertising to me!!!! More
by Coeur1
Employees Worked With
Destinee
