Kokomo Auto World

Kokomo Auto World worked hard to make repair affordable. I had a repair that I felt should have been covered in the warranty that I purchased. The warranty insurance company did not believe they should pay. I had a repair that I felt should have been covered in the warranty that I purchased. The warranty insurance company did not believe they should pay. Jim & Nick worked with me and between them reduced the cost of the repair saving me about $460.00. Megan (who was the person who first contacted the warranty company) was also very polite in working with me. I appreciate these employees very much. Because of them I am very comfortable remaining a customer of Kokomo Auto World in the future. (Kokomo Auto World has always taken good care of me and this has latest interaction with them has confirmed this conclusion. More

"Great folks to work with." This was my first time to purchase a car on my own. I was nervous about it, but Phil Fillenworth put me at ease with his friendly helpfulness, knowled This was my first time to purchase a car on my own. I was nervous about it, but Phil Fillenworth put me at ease with his friendly helpfulness, knowledge and professionalism. I have done business with Kokomo Auto World for quite a few years. Their service department is just the best, even transporting me to do a little shopping while my car is being serviced. (: Excellent customer service and courteous professionalism are rare these days, but Kokomo Auto World does it well. More

Very friendly people to work with. The people at this dealership were very easy to work with. They were able to help me get the best deal for my new vehicle. I would definitely recommen The people at this dealership were very easy to work with. They were able to help me get the best deal for my new vehicle. I would definitely recommend this dealership to others. More

We have purchased many vehicles from this dealership and alw At Kokomo Auto World they treat you right. From the sale to the service department. Very helpful and friendly. I just got another CRV because I lov At Kokomo Auto World they treat you right. From the sale to the service department. Very helpful and friendly. I just got another CRV because I love it and I got it from this dealership because they treat you right. Thank you again. See you again when my lease is up. 😃 More

Pleasant and professional! Kurtis Russell was great to work with. Really interested in what we were looking for and very knowledgeable. We will definitely send business to Kurti Kurtis Russell was great to work with. Really interested in what we were looking for and very knowledgeable. We will definitely send business to Kurtis at Kokomo Auto World! More

Always a gentleman I was treated with respect. It took me a long time to make up my mind and Andrew was patient and helpful. I'm a single woman and that was important to I was treated with respect. It took me a long time to make up my mind and Andrew was patient and helpful. I'm a single woman and that was important to me. More

Very friendly This is my 4th car purchased at this dealer. Always friendly and courteous. My salesman Cain was a very personable and informative young man. He went This is my 4th car purchased at this dealer. Always friendly and courteous. My salesman Cain was a very personable and informative young man. He went beyond expectations on helping me and answering all my questions More

Helpfulness of Jim Adams My tire pressure alarm came on as I came into Kokomo on Hwy 31. I really didn't know where to go, as my vehicle came from Lafayette. I pulled into K My tire pressure alarm came on as I came into Kokomo on Hwy 31. I really didn't know where to go, as my vehicle came from Lafayette. I pulled into Kokomo Auto World and Jim Adams said it was probably the cold weather. He checked and all of my tires were different pressures. He corrected that and reset my alarm. I really appreciated his kindness, as I had no idea what to do. You have a very knowledgeable and kind employee in Jim Adams. More

Honda Hr-V Purchase Had a great experience. On-line, Tricia was very helpful with all questions we had, very knowledgable and found us exactly what we wanted. At the deal Had a great experience. On-line, Tricia was very helpful with all questions we had, very knowledgable and found us exactly what we wanted. At the dealer, John Wayne made our experience absolutely outstanding. He was very positive and made our experience personal, he made us feel he was there for us and our needs....great experience overall. Thank you John and Tricia! More

Best vehicle buying experience I've ever had (& I'm 63 y.o.) My salesperson, Cain Landwerlen, was extremely helpful AND very friendly. He answered all of my questions knowledgeably. During one of several test My salesperson, Cain Landwerlen, was extremely helpful AND very friendly. He answered all of my questions knowledgeably. During one of several test drives, I mentioned that I was concerned whether the AWD Honda Ridgeline (which I eventually purchased) could handle steep off-road terrain. He immediately instructed me to drive to a nearby large drainage ditch with fairly steep (? 35 to 45 degrees) walls. He let me drive down into and then out of this rather formidable drainage ditch which the Ridgeline handled with ease. Cain showed no reticence or balking at letting me try this maneuver which I really appreciated. When I sat down with Cain and Adam Alva to get a price quote, there was less pressure and anxiety compared to my previous vehicle purchases at other dealerships. In addition, Chris Scott gave me a good offer on my Toyota 4-Runner which I was trading in. I checked their price quote with another dealership (a larger one) in a different town, who told me that they could not beat the Kokomo Auto World price, and advised me to accept the offer. I also checked with TrueCar.com and found that the quote was slightly better than average (at the time). Overall, I was extremely pleased with my experience at Kokomo Auto World and would highly recommend them. More