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Kokomo Auto World

Kokomo, IN

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rated
273 Reviews
At Kokomo Auto, we work hard to get you into the vehicle you have always wanted. That new automobile is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Kokomo Auto, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. Kokomo Auto's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Kokomo Auto service your vehicle. At Kokomo Auto, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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3813 S Lafountain St

Kokomo, IN

46902

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Showing 273 reviews

April 05, 2018

Left with a car that was a perfect fit for our family! Christina Aguilera was kind and extremely helpful to guide us to the car perfect for our family! We loved her positive attitude and the reassurance sh More

by Shmithers22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Aguilera, Braden Barnett
April 03, 2018

Love Kokomo Auto World We just purchased our third vehicle from Kokomo Auto World and we also have the cars serviced here. Every department goes above and beyond to make su More

by MelD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Landwerlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Landwerlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Hembree
April 02, 2018

PROFESSIONALISM I was very appreciative of the professionalism when calling to schedule regular maintenance on my vehicle. I have experienced nothing but the best fr More

by Sharolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Simpson
March 31, 2018

Outstanding Service! Richard Botts helped me find the car of my dreams and works with me for hours to ensure I found the Toyota Highlander I wanted! All of the staff were More

by Niesje Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Landwerlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Birkey, Richard Botts
March 24, 2018

Service repair on Toyota Camry Kokomo auto world did a great job in repairing my battery and alternator in the service department. Thank you for a great job done quickly and effici More

by RET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Landwerlen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Simpson
March 14, 2018

CAUTION - incompetent and dishonest CAUTION, my mother in law went in for an oil change and it turned into an oil pan replacement. It is a 2010 Camry with just over 100k miles and she b More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owner
Mar 15, 2018 -

Kokomo Auto World responded

Thank you for taking the time to let us know that there was an issue. Please except our apologies and know that we would never try and take advantage of anyone. We know how stressful it can be when finding out you have unexpected vehicle expenses, that is why we wanted to assist your mother-n-law in every way that we could. We provided her with a free loaner vehicle and allowed her to pay at a later date. The owner of the dealership had personally spoken with her to ensure that we were doing everything to make sure she was well taken care of. When your mother-n-law left our dealership she had expressed how thankful she was. Greg Landwerlen will be personally reaching out to your mother-n-law to follow up with her concerns. Please let us know if there is anything else we can do for you and your family.

Mar 27, 2018 -

Kokomo Auto World responded

In response to my wonderful son-inlaw who was looking out for me, I need to add something to this review. My Car needed a new Oil Pan, because of the oil Plug going bad. He said the Oil Pan should last the lifetime of the Car, so he was not happy. I had also taken my Car other places in the past to get the oil changed. Kokomo Auto World bent over backwards to help me☺. I needed to be in Indy to babysit in 2 hours and they gave me a Car to have overnight, since I had to wait for an oil pan delivery. They compensated me for any inconvenience. I did very much appreciate their courtesy and caring attitude, especially Megan and Greg!!!!!!! DIANNE

March 13, 2018

Best auto buying experience I've ever had Adam was so knowledgeable and made the process fun and simple. He found the exact vehicle I wanted and made sure all the paperwork was done except for More

by pleasedaspunchpam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bedwell
March 12, 2018

"Amazing Salesman & Staff Words cannot describe how grateful I am to have met Cain Landwerin who sold me my new Honda HRV on February 26, 2018. I was very nervous going by myse More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cain Landwerlen
March 08, 2018

Amazing staff and service Went in looking for a used vehicle... left with a brand new 2018 Honda Odyssey after my initial pick fell through. Nick Teeter and Dustin Gingerich wo More

by Kendralyoung82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Teeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Davidson
March 02, 2018

Great Experience When we first went to Kokomo Auto world and met Adam he was easy to talk with, helped us look at all our options, and he was very willing to work with More

by Airforce Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bedwell
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