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Koeppel Nissan
Jackson Heights, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Koeppel had a black 2008 Dodge Avenger, which is all my son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen ve son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen vehicle, we broadened our search on cars.com and found the vehicle at Koeppel. Yes, it was an hour and a half away, but Pablo negotiated the price I needed, assured me the car was mint condition (IT WAS!), and we made the trek on Sunday, January 16th, 2011. I was so confident in Koeppel at that point, my brother gave us a ride, dropped us off a half hour before the dealership opened, AND WENT BACK HOME... leaving us in Queens. From start to finish, I was not disappointed. The follow ups from Pablo prior to the purchase were incredible, his willingness to go to bat for us to get us the price we needed was unsurpassed... Jhonn then took over with all the details, even giving us temporary credit because I didn't bring a certified check with me (no banks were open when we struck the deal, nor on Sunday morning). They are allowing me to overnight the certified check... There was a misunderstanding, as I stated a cash deal on the phone... not thinking that my home equity line of credit check wasn't going to be valid, especially out of state. But Jhonn made the deal work and we drove the vehicle home. This is a quality used vehicle, compared to the myriad of others we saw, drove, and actually owned for a day. The price was right near our budget, and the quality... its as if the vehicle was never used. I will not hesitate to return to Koeppel for vehicles for my wife, myself, or my other son, who is coming of driving age next year... Thank you so much... there is not a single blemish on the entire experience, from the initial phone call, through the completion of the transaction and driving it off the lot. I've dealt with a lot of auto dealers over the years, and have never encountered one as fantastic to work with as Koeppel. More
since i walked onto the car lot at koeppel the dealer was very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whol very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whole process was great and everybody there was helpful and friendly during the whole deal. thankz i love my new car. More
This was a very pleasant experience overall, thanks to Antonio Figueroa and Francesco Labbate. Antonio treated my family and me as if we were part of the Koeppel family, he was friendly, knowledgeable, an Antonio Figueroa and Francesco Labbate. Antonio treated my family and me as if we were part of the Koeppel family, he was friendly, knowledgeable, and kind. Because like many families we had some financial difficulties in the past, he did not judge us, infact he made us feel very comfortable and feel like we were not the only ones dealing with trying to get back on our feet and getting a vehicle that we not only needed but we deserved. We had gone to other dealerships where we felt looked down upon and uncomfortable. Francesco was also very pleasant, he sat with us and explained the entire process in a clear and informative way, I fely like they both went out of their way to help us walk out with a car that we were happy with. I would definitely recommend Koeppel to my family and friends. More
Eight years ago I purchased a certified preowned Altima from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One of my closest friends trusted me to chose a dealership for her purchase of a brand new car . I researched Koeppel a few weeks ago the same as I did eight years ago. I believe it is just as important to know quality and reliability of your dealership as much as your purchase. I have always been impressed by the A+ Better Business Bureau rating of Koeppel Nissan .That was the main reason for driving past my local Nissan dealerships to get to Koeppel again . I called a few weeks ago and requested to speak to someone in the sales department .The receptionist picked up my call quickly after my choosing the sales department in the queue I was connected to Nash. Nash did not hold back from answering any of my questions on the phone .He spoke to me as if I were in the chair in front of him. He had a friendly tone yet professional. He was the same in person when my friend Jan and I came to the dealership the following week. Nash assured us that he would call us in six months to see how satisfied we were as he does for all of his customers .He made us feel very comfortable with his confidence in the product he was selling . He expresses such honesty in his dealings that we had felt no pressure from his sale. Nash expresses an enthusiasm that is so contagious. He was so attentive to us every time we walked into the showroom .What a wonderful person he is .I have always read the finance & insurance rep is where the pressure is applied. Again a young professional Luis was waiting for us to explain my friends purchase in detail. He had a no pressure sale for his products also. Luis answered many questions as he tallied the figures .We grilled him yet he remained very polite ,professional and patient . Our experience was seamless .Honesty , reliability and quality is what we found in the products sold at Koeppel Nissan as well as in their staff. My friend Jan drove off in her brand new Altima a very satisfied customer last night . Thank you Koeppel . I will see you in a few months when its my turn to drive off your lot with something new this time and I will never hesitate to recommend your dealership to my good friends, co-workers and family . More
I was very satisfied with the entire experience of purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain t purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain the entire process. I would reccomend to my friends and family to buy a car from Koeppel. More
I was in the market for a new company vehicle and I had might sights set on a BMW 3 series. So I went to a BMW dealership and test drove a 335i. I was impressed with the ride but not totally satisfied with might sights set on a BMW 3 series. So I went to a BMW dealership and test drove a 335i. I was impressed with the ride but not totally satisfied with the overall experience. I still wanted to search to see if there was anything else out there that would blow me away. I remembered my friend telling me that his sister had just bought a Nissan in the state of Florida and that she loved it. It was then that I looked up a reputable Nissan dealer and came across Koeppel Nissan. After test driving an Altima and seeing all the amenities, I knew it was the car for me that addressed all of my needs. Then came the purchase experience which went very quick and smooth which is rare when purchasing a car. Normally that is the most annoying part of buying a car and in my case at Koeppel the staff made sure my experience was an enjoyable one. I would definitely recommend Koeppel Nissan to anyone looking for an easy and thorough car buying experience! More
I recently purchased a car from Koeppel Nissan. This was my first car so I was a little nervous about the finance aspect of buying my first car. Luis Valerio explained everything in great detail and with l my first car so I was a little nervous about the finance aspect of buying my first car. Luis Valerio explained everything in great detail and with lots of patience. He even explained everything in spanish to my wife that made her feel more comfortable. Thank you so much Koeppel and Luis Valerio. I will recommend all my family and friends to you guys. More
It was my first time purchasing a car I went to another dealership located further down Northern Blvd the service was not what I expected so I decided to go to Koeppel it was an overall professional enviro dealership located further down Northern Blvd the service was not what I expected so I decided to go to Koeppel it was an overall professional environment which I was looking for they showed me three cars of my interest I chose the one that I liked and the paper work was processed soon enough I was signing it off and drove my vehicle away. Everything was smooth sailing I would say even a year after I brought my car in for service and they had the car no more then 2 days in the shop! Where as i taken my car to other places whete it was left for a week for little service to been done. I loved the fact that the rep from the service department kept me up to date with my car while in the shop I didn't need to call him at all. Since then i moved to Florida and my car has not given me any major problems which goes to show they dont sell junk and you can confide on a good product. Would I recommend this dealer yes and I have to numerous people. Pretty Soon I will purchasing another vehicle from Koeppel all the way from sunny Florida! More
Very tricky and very dangerous. They initially offered $6,000.00 more than what I paid for the same car which I purchased from another dealer a week later. Once they figured I was more or less aware of th $6,000.00 more than what I paid for the same car which I purchased from another dealer a week later. Once they figured I was more or less aware of the market price of the car, they offered some discount to make it sound like they were offering a good deal. I went to the same dealer three years ago and it was the same attitude. They first try to steal from you assuming that you are clueless about the prices and when they figure that you are not an idiot who is willing to pay thousands of dollars more than the market price they start offering you discounts and if you do not agree to their price they almost start yelling at you and insulting you. They use the oldest and dirtiest tricks on their customers. More
Koeppel Nissan surpassed my expectations for buy a new car. The sales staff was prompt, polite and honest about the new car I was in the market to purchase. They gave me a fair price on my trade in car wi car. The sales staff was prompt, polite and honest about the new car I was in the market to purchase. They gave me a fair price on my trade in car with out any hassles. They found the exact car I was looking for and brought it to me, while offering a fantastic price. I was so impressed that when my girlfriend needed a car I brought her to koepple and they repeated their outstanding effort to give her the same experience that I had. If you want a straight forward up front experience with knowledgeable motivated people, I strongly suggest that you give koepple nissan a chance. More