Koeppel Nissan
Jackson Heights, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Eight years ago I purchased a certified preowned Altima from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One of my closest friends trusted me to chose a dealership for her purchase of a brand new car . I researched Koeppel a few weeks ago the same as I did eight years ago. I believe it is just as important to know quality and reliability of your dealership as much as your purchase. I have always been impressed by the A+ Better Business Bureau rating of Koeppel Nissan .That was the main reason for driving past my local Nissan dealerships to get to Koeppel again . I called a few weeks ago and requested to speak to someone in the sales department .The receptionist picked up my call quickly after my choosing the sales department in the queue I was connected to Nash. Nash did not hold back from answering any of my questions on the phone .He spoke to me as if I were in the chair in front of him. He had a friendly tone yet professional. He was the same in person when my friend Jan and I came to the dealership the following week. Nash assured us that he would call us in six months to see how satisfied we were as he does for all of his customers .He made us feel very comfortable with his confidence in the product he was selling . He expresses such honesty in his dealings that we had felt no pressure from his sale. Nash expresses an enthusiasm that is so contagious. He was so attentive to us every time we walked into the showroom .What a wonderful person he is .I have always read the finance & insurance rep is where the pressure is applied. Again a young professional Luis was waiting for us to explain my friends purchase in detail. He had a no pressure sale for his products also. Luis answered many questions as he tallied the figures .We grilled him yet he remained very polite ,professional and patient . Our experience was seamless .Honesty , reliability and quality is what we found in the products sold at Koeppel Nissan as well as in their staff. My friend Jan drove off in her brand new Altima a very satisfied customer last night . Thank you Koeppel . I will see you in a few months when its my turn to drive off your lot with something new this time and I will never hesitate to recommend your dealership to my good friends, co-workers and family . More
I was very satisfied with the entire experience of purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain t purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain the entire process. I would reccomend to my friends and family to buy a car from Koeppel. More
I was in the market for a new company vehicle and I had might sights set on a BMW 3 series. So I went to a BMW dealership and test drove a 335i. I was impressed with the ride but not totally satisfied with might sights set on a BMW 3 series. So I went to a BMW dealership and test drove a 335i. I was impressed with the ride but not totally satisfied with the overall experience. I still wanted to search to see if there was anything else out there that would blow me away. I remembered my friend telling me that his sister had just bought a Nissan in the state of Florida and that she loved it. It was then that I looked up a reputable Nissan dealer and came across Koeppel Nissan. After test driving an Altima and seeing all the amenities, I knew it was the car for me that addressed all of my needs. Then came the purchase experience which went very quick and smooth which is rare when purchasing a car. Normally that is the most annoying part of buying a car and in my case at Koeppel the staff made sure my experience was an enjoyable one. I would definitely recommend Koeppel Nissan to anyone looking for an easy and thorough car buying experience! More
I recently purchased a car from Koeppel Nissan. This was my first car so I was a little nervous about the finance aspect of buying my first car. Luis Valerio explained everything in great detail and with l my first car so I was a little nervous about the finance aspect of buying my first car. Luis Valerio explained everything in great detail and with lots of patience. He even explained everything in spanish to my wife that made her feel more comfortable. Thank you so much Koeppel and Luis Valerio. I will recommend all my family and friends to you guys. More
It was my first time purchasing a car I went to another dealership located further down Northern Blvd the service was not what I expected so I decided to go to Koeppel it was an overall professional enviro dealership located further down Northern Blvd the service was not what I expected so I decided to go to Koeppel it was an overall professional environment which I was looking for they showed me three cars of my interest I chose the one that I liked and the paper work was processed soon enough I was signing it off and drove my vehicle away. Everything was smooth sailing I would say even a year after I brought my car in for service and they had the car no more then 2 days in the shop! Where as i taken my car to other places whete it was left for a week for little service to been done. I loved the fact that the rep from the service department kept me up to date with my car while in the shop I didn't need to call him at all. Since then i moved to Florida and my car has not given me any major problems which goes to show they dont sell junk and you can confide on a good product. Would I recommend this dealer yes and I have to numerous people. Pretty Soon I will purchasing another vehicle from Koeppel all the way from sunny Florida! More
Very tricky and very dangerous. They initially offered $6,000.00 more than what I paid for the same car which I purchased from another dealer a week later. Once they figured I was more or less aware of th $6,000.00 more than what I paid for the same car which I purchased from another dealer a week later. Once they figured I was more or less aware of the market price of the car, they offered some discount to make it sound like they were offering a good deal. I went to the same dealer three years ago and it was the same attitude. They first try to steal from you assuming that you are clueless about the prices and when they figure that you are not an idiot who is willing to pay thousands of dollars more than the market price they start offering you discounts and if you do not agree to their price they almost start yelling at you and insulting you. They use the oldest and dirtiest tricks on their customers. More
Koeppel Nissan surpassed my expectations for buy a new car. The sales staff was prompt, polite and honest about the new car I was in the market to purchase. They gave me a fair price on my trade in car wi car. The sales staff was prompt, polite and honest about the new car I was in the market to purchase. They gave me a fair price on my trade in car with out any hassles. They found the exact car I was looking for and brought it to me, while offering a fantastic price. I was so impressed that when my girlfriend needed a car I brought her to koepple and they repeated their outstanding effort to give her the same experience that I had. If you want a straight forward up front experience with knowledgeable motivated people, I strongly suggest that you give koepple nissan a chance. More
I had a bad experience in 1999 when I tried to buy a nissan sentra GXE from this dealer. Don't plan to write i because too long time ago. I thought the management shou,d have changed after 11 years. nissan sentra GXE from this dealer. Don't plan to write i because too long time ago. I thought the management shou,d have changed after 11 years. But fortunately, they still played dirty tricks to customers -- on one of my friend. This dealer is dirty to surchage on customers! Don;t trust their promotion. When I asked them to write down a cleanm list of all price item, they stepped back. Dirty, evil dealer! More
i must say that this has to be the worst experience i have had with a dealer car repair , i have a 04 nissan armada i purchased used from another dealer in 06 with 30k miles i also slected a gold service have had with a dealer car repair , i have a 04 nissan armada i purchased used from another dealer in 06 with 30k miles i also slected a gold service contract ,everything always seems just dandy at first. the vehicle developed a misfire with slight shaking and check eng light on ,so i took it in for service on friday 4-23-10 , it is now sat 5-29-10 over 5 weeks later ! and its the same story with them , first they said i needed ,front brakes ,rear,brakes,rotors cut,a manifold,a catelitic converter,oxygen sensor,catalyst tubes (not covered by warranty) but lucky i had them replaced under a year and under 12k mi the have a warranty but i mispalced my receipt but the other dealer faxed them proof and at first they refused it and said it was not enough proof ! and that they needed a copy of an orig reciept ! can you believe the pressure i felt at that point? so finally they desided to accept it under warranty.....now the days are passing and every week its "next week" i more week ,one mechanic only , working very slow and limited on this. then they said ok most of the parts are on and you should have it by tommorow (this was like 3 weeks ago) then he calls me back and say's "oh we just noticed the check eng light and some shaking" !!! the reason ihave the car here in thefirst place !, so now they said they are waiting for approval from nissan , ok they call me back and say they have the approval , so now they have to check the oil and do a compression test to find out if any cat conv parts were ingested back into the engine? , then a week later they say "oh i think yuo are gonna need a new engine ! (this engine had only 8k miles was recently replaced by another dealer) veh in total has only 57k mi veh is only used for pleasure and is well maintained......so they said they ordered the eng on fri 5-14-10 and would be there by the following mon 5-16-10 so the new eng was still sitting in a crate,and the old eng removal process was very slow.....i came in on thurs 5-20-10 to see the progress ,but the old eng was still in nobody was working on it at that time (seems the one person on it is also on other cars and is taking minimal time on this job. so now its sat 5-22-10 i come by to see and the old eng is still in the veh the service rep calls the mechanic over from "another veg" to my veh and he says "well its abig job its only me and there are a lot of wires" so maybe next saturday !) and goes back to what he was doing......so i had to contact nissan corp at this point , and they said they would look into it , so nissan corp calls me back and says "sorry sir but we spoke to dealer and they said for sure it will be ready fri 5-28-10 or sat 5-29-10 the latest , ok i call yesterday 5-28-10 to be told it was not ready that it would be today 5-29-10 ,well it is today 5-29-10 and i once again get the same story "its not ready yet maybe next tues cause mon ia a holiday ! , i have beeen so inconvinienced by this , i had an injury to my hand at work and have not worked since 3-29-10 so i have been going to doctors sppointments and had surgery and have een taking cabs and having to bother other people to take me places , and this dealer never even mentioned to compensate me with a loaner car? , so last week in order to male up for some of my inconvinience nissa corp offered 2 yrs oil changes and tire rotation , i think at this point i need more like a 2 yr ext service agreement......i will never reccomend this dealer to anyone. More
Use models at Koeppel Nissan dominated the list of competitors. They were specific with the car detail,options, and its reliability, but it was its full customer service that sold. A co-worker had r competitors. They were specific with the car detail,options, and its reliability, but it was its full customer service that sold. A co-worker had recommended koeppel nissan after she and her daughter had also purchase two cars after receiving excellent product and service. I consulted her i remembered she didn't have a problem financing and the requirements for the purchase was clear and tact. I decided to go for a used car which would fit my present job as a sales consultant, which means i'm constantly on the road. I was impressed because there was full access to the status of the car. Each car had a windows sticker with the prices listed and the carfax was also available instantly. Also each car had been inspected and had passed through service these cars were value as new. I took a glimse at a black altima 2008 it was as if the car was customized just for me. It matched the image i had invisioned, and it was so much fun to test drive. The car overall was very economical i was a little concerned because of my credit score but by financing i would indeed be able to take the car home. Overall the business had one flaw i spend hours searching because each car just looked better then the next. Nevertheless, it was more then i expected its been a few months now and i have no problem regarding the car i'm completely satisfied. My best regards to my sales rep who was so friendly who really made feel at home. This experience was great and I truly from the bottom of my heart recommend this dealership to friends, family and to others. Thanks so much More