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Koeppel Nissan

Jackson Heights, NY

4.7
758 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 758 reviews

January 17, 2011

Koeppel had a black 2008 Dodge Avenger, which is all my son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen ve More

by BlueCrystalMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, Jhonn, Tony
Jan 29, 2011 -

Koeppel Nissan responded

I think your review leaves me almost speechless. I don't know that Thank You is enough, especially for the time, effort and faith you placed in my store. It's amazingly terrific. It is people like yourself that make me want to stay and do better and better for the public, who have lost much faith in our industry as a whole. I always teach my staff, we can only change the reputation of our industry one person at a time, but when we get that opportunity we must stay true to the beleif that in the end each individual seeking out an honest dealer will become part of the Koeppel family. I welcome you into our family and wish you and your entire family a very blessed new year and safe years with worry free driving for your son. Sincerely, Mark Harrington, General Manager markh@koeppelautogroup.com

January 10, 2011

since i walked onto the car lot at koeppel the dealer was very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whol More

by curtisneilz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wes moussignac
Jan 29, 2011 -

Koeppel Nissan responded

From all of us at Koeppel Nissan, I want to thank you for your time spent acknowledging your good experience at our store. It means a lot to all of us when people like yourself will take time to say "thanks" for the great price and easy process. Please enjoy your new vehicle for many years, be safe and have a wonderful and happy new year. Thank You Mark Harrington, General Manager

January 07, 2011

This was a very pleasant experience overall, thanks to Antonio Figueroa and Francesco Labbate. Antonio treated my family and me as if we were part of the Koeppel family, he was friendly, knowledgeable, an More

by aidamom4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Figueroa, Francesco Labbate
Jan 29, 2011 -

Koeppel Nissan responded

Thank You for your wonderful review. Anyone of us coould have landed on hard times, and in life we will all stumble sometime. With that in mind, the greatness of our country comes from people like yourself, who learn to pick themselves up, brush off the past and get ready to move forward. That creates greatness. Remember Edison invented the light bulb after failing 999 times. I feel proud that we could be part of your new beginning. What a way to start off the new year! Happy New Year, and may you find your way to all new blessings that go with it. Mark Harrington, General Manager markh@koeppelautogroup.com

January 06, 2011

Eight years ago I purchased a certified preowned Altima from Koeppel Nissan which I am still loving. I had a very good experience with my salesman back then as I did yesterday at the same dealership .One More

by MICKYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nash & Luis
Jan 29, 2011 -

Koeppel Nissan responded

As I read your review, I am so pleased to know that people are becoming extremly educated in the key ingredients to purchasing a new vehicle. If I were to write a book and offer the most important thing you need to look for in buying an automobile, it would be "PICK THE RIGHT DEALER"!! You understand the value of a dealership as part of the deal. I never want to ever let you down. The words you share with everyone on this site, trying to figure out where to purchase thier next vehicle mean more to me than I can express. I am very grateful for the time you took to do this. I will be honored to be thier for you if you ever need any assistance with the vehicle you purchased from my store. Have a Happy and Blessed New Year, Mark Harrington, General Manager Markh@koeppelautogroup.com

January 05, 2011

I was very satisfied with the entire experience of purchasing a car From Koeppel the sales staff was excellent and was very helpful The staff was very friendly knowledgeable and took time to explain t More

by michael11377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 29, 2011 -

Koeppel Nissan responded

On behalf of all of us at Koeppel Nissan, Thank you so much for taking the time to share the experience you had in the purchase of your new vehicle at our store. We want to wish you and your entire family a Happy and Blessed New Year. Safe driving and thank you for your recommendation. Mark Harrington, General Manager

December 22, 2010

I was in the market for a new company vehicle and I had might sights set on a BMW 3 series. So I went to a BMW dealership and test drove a 335i. I was impressed with the ride but not totally satisfied with More

by Cnyce131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Randy & Luis
October 27, 2010

I recently purchased a car from Koeppel Nissan. This was my first car so I was a little nervous about the finance aspect of buying my first car. Luis Valerio explained everything in great detail and with l More

by chewy337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
October 23, 2010

It was my first time purchasing a car I went to another dealership located further down Northern Blvd the service was not what I expected so I decided to go to Koeppel it was an overall professional enviro More

by IvyJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leidy
July 29, 2010

Very tricky and very dangerous. They initially offered $6,000.00 more than what I paid for the same car which I purchased from another dealer a week later. Once they figured I was more or less aware of th More

by evrenberke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager
June 22, 2010

Koeppel Nissan surpassed my expectations for buy a new car. The sales staff was prompt, polite and honest about the new car I was in the market to purchase. They gave me a fair price on my trade in car wi More

by matthewZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (sales manager)