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Koeppel Nissan

Jackson Heights, NY

4.8
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 756 reviews

February 01, 2011

This is the second time that I have leased an Altima from Wilson. He conducts himself professionally and did an excellent job in assisting me in obtaining my present 2011 Altima. He already knew what my re More

by Rosey33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wison Lliguichushca
January 31, 2011

Wilson was great!! He was very knowledgeable and enthusiastic about finding the right car for me. This was in stark contrast to the salesperson I encountered at Star Nissan in Bayside (he seemed di More

by kirbysj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson
January 31, 2011

The minute I walked in the showroom, Luis made me feel welcome, he was willing to answer all my questions, and was not even bothered when I told him “ I’m just looking”. as I was not even sure if I want More

by ceguy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis M. Felix
January 31, 2011

Jorge was a pleasure to work with. I felt like he was honest and not out to make a quick buck. He went out of his way to find a car that met my needs and also worked within my financial limitations. Look More

by Unkn0wnp0et
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Anthony
January 28, 2011

Sales representative was courteous and friendly. He helped me find my dream car because he exactly what I was looking for. I didn't feel like I was pressure to lease your brand like other dealers More

by puchuela2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Lliguichushca
Jan 29, 2011 -

Koeppel Nissan responded

Thank you for taking the time to write about one of my salesman and the experience you had at my store. If there were one thing we could do for people, it would be to make dreams come true. Thanks for letting us know, that we can still create the magic that every guest of Koeppels deserves. Happy new year and I wish you many safe years of driving. Sweet Dreams!!! Mark Harrington, General Manager

January 28, 2011

When I went into the used car section of the Koeppel Nissan dealership I had already pretty much knew what I wanted. Joel made the buying process very straightforward with no pressure for me to buy any More

by Subaru 08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joel nunez
Jan 29, 2011 -

Koeppel Nissan responded

Thank you so much for acknowledging the fact that we do not play games with our prices, which is a very common practice in our industry. I consistently preach the importance of great pre-owned vehicles at great prices. We will continue to always work hard for you. Please ask for me and say hi to when you visit for your free services. Happy new year, and may you have many safe years of driving. Sincerely, Mark Harrington,General Manager

January 20, 2011

My experience at Koppel Nissan was extremely positive. Both the manager Pablo and the salesman, Nash, provided great customer service in a timely manner. Nash explained everything to me in terms of termi More

by cfilardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nashed Kedis
Jan 29, 2011 -

Koeppel Nissan responded

Wow ! I cannot express how grateful I am to recieve a reveiw about Koeppel Nissans customer service. All of us at Koeppel want to work so hard to make your experience unique, fun, informative, and most importantly rewarding. Thank you for taking the time to share your purchase experience with us. Have a blessed and happy new year. Mark Harrington, General Manager

January 18, 2011

Although I have had good experiences in my dealings with Koeppel Nissan in the past Mr. Kadis was truly exemplary in my current dealings. His experience,as well as, formidable knowledge made my purchase of More

by Awrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Nash Kadis
Jan 29, 2011 -

Koeppel Nissan responded

Thank you so much for the kind words you have offered about Nash. He truely enjoys helping people with information and giving his time. You acknowledging that means much to all of us, because it teaches my staff that efforts to do the right thing for customers pays off in the end. We learn too, from wonderful people like you. Thank you again, Mark Harrington, General Manager

January 17, 2011

Koeppel had a black 2008 Dodge Avenger, which is all my son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen ve More

by BlueCrystalMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, Jhonn, Tony
Jan 29, 2011 -

Koeppel Nissan responded

I think your review leaves me almost speechless. I don't know that Thank You is enough, especially for the time, effort and faith you placed in my store. It's amazingly terrific. It is people like yourself that make me want to stay and do better and better for the public, who have lost much faith in our industry as a whole. I always teach my staff, we can only change the reputation of our industry one person at a time, but when we get that opportunity we must stay true to the beleif that in the end each individual seeking out an honest dealer will become part of the Koeppel family. I welcome you into our family and wish you and your entire family a very blessed new year and safe years with worry free driving for your son. Sincerely, Mark Harrington, General Manager markh@koeppelautogroup.com

January 10, 2011

since i walked onto the car lot at koeppel the dealer was very helpful in helpin me with the car i wanted and even helping me with getting the best price possible, the process was very fast. overall the whol More

by curtisneilz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wes moussignac
Jan 29, 2011 -

Koeppel Nissan responded

From all of us at Koeppel Nissan, I want to thank you for your time spent acknowledging your good experience at our store. It means a lot to all of us when people like yourself will take time to say "thanks" for the great price and easy process. Please enjoy your new vehicle for many years, be safe and have a wonderful and happy new year. Thank You Mark Harrington, General Manager

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