Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koeppel Nissan
Jackson Heights, NY
758 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 758 reviews
February 01, 2011
I was at Koeppel Nissan to shop for a new car, a brand new maxima. The customer service was good, and the staff was friendly. The agent that help us, Danny Colon was very helpful and friendly. Would do bu new maxima. The customer service was good, and the staff was friendly. The agent that help us, Danny Colon was very helpful and friendly. Would do business with them again in the future, and would recommend others to come here. More
by procraztinazn
Employees Worked With
Danny Colon
February 01, 2011
From start to finish Koeppel Nissan is totaly about customer service. For car selection they make sure you are 100% satisfied with the model, color, accessories. As far as pricing KOEPPEL NISSAN can;t customer service. For car selection they make sure you are 100% satisfied with the model, color, accessories. As far as pricing KOEPPEL NISSAN can;t be beat. Joe Clem will give you the best deal. Their service department is Reliable and Honest. The parts department will go out of their way to get you any part Fast. My family has purchased 3 cars from KOEPPEL NISSAN and when we need another we will go back. More
by stevebananas
Employees Worked With
Joe Clem
February 01, 2011
This is the second time that I have leased an Altima from Wilson. He conducts himself professionally and did an excellent job in assisting me in obtaining my present 2011 Altima. He already knew what my re Wilson. He conducts himself professionally and did an excellent job in assisting me in obtaining my present 2011 Altima. He already knew what my requirements were which made the sale that much easier. Thank you Wilson!! Keep up the great work. More
by Rosey33
Employees Worked With
Wison Lliguichushca
January 31, 2011
The minute I walked in the showroom, Luis made me feel welcome, he was willing to answer all my questions, and was not even bothered when I told him “ I’m just looking”. as I was not even sure if I want welcome, he was willing to answer all my questions, and was not even bothered when I told him “ I’m just looking”. as I was not even sure if I wanted to get car, in the first place and I was not sure about what but I was not sure about vehicle I wanted once we agreed on the price he introduced to Joe the Sales Manager. More
by ceguy1
Employees Worked With
Luis M. Felix
January 31, 2011
Jorge was a pleasure to work with. I felt like he was honest and not out to make a quick buck. He went out of his way to find a car that met my needs and also worked within my financial limitations. Look honest and not out to make a quick buck. He went out of his way to find a car that met my needs and also worked within my financial limitations. Looking forward to working with him in the near future. More
by Unkn0wnp0et
Employees Worked With
Jorge Anthony
January 31, 2011
Wilson was great!! He was very knowledgeable and enthusiastic about finding the right car for me. This was in stark contrast to the salesperson I encountered at Star Nissan in Bayside (he seemed di enthusiastic about finding the right car for me. This was in stark contrast to the salesperson I encountered at Star Nissan in Bayside (he seemed disinterested in making a sale). Keep up the good work Wilson!! More
by kirbysj
Employees Worked With
Wilson
January 28, 2011
When I went into the used car section of the Koeppel Nissan dealership I had already pretty much knew what I wanted. Joel made the buying process very straightforward with no pressure for me to buy any Nissan dealership I had already pretty much knew what I wanted. Joel made the buying process very straightforward with no pressure for me to buy anything that I didn't need. Not being charged with and not having to haggle about "reconditioning" fees was a plus. I know many dealerships (manufacturer based and independent) often charge reconditioning fees for used cars. These fees are above and beyond the advertised purchase price of the cars. Joel even gave me a ride to pick up my new car after a big snowstorm. More
by Subaru 08
Employees Worked With
joel nunez
January 28, 2011
Sales representative was courteous and friendly. He helped me find my dream car because he exactly what I was looking for. I didn't feel like I was pressure to lease your brand like other dealers helped me find my dream car because he exactly what I was looking for. I didn't feel like I was pressure to lease your brand like other dealers that I had visited. Thank you for all your help. More
by puchuela2010
Employees Worked With
Wilson Lliguichushca
January 20, 2011
My experience at Koppel Nissan was extremely positive. Both the manager Pablo and the salesman, Nash, provided great customer service in a timely manner. Nash explained everything to me in terms of termi Both the manager Pablo and the salesman, Nash, provided great customer service in a timely manner. Nash explained everything to me in terms of terminating my lease early and buying a new vehicle. He was straightforward and honest and clearly wanted to make this a positive buying experience. I received a follow up call the day after I purchased my vehicle. I truly appreciate this great customer service as I have not experienced this at either of the two other dealerships I have used in the past. More
by cfilardi
Employees Worked With
Nashed Kedis
January 18, 2011
Although I have had good experiences in my dealings with Koeppel Nissan in the past Mr. Kadis was truly exemplary in my current dealings. His experience,as well as, formidable knowledge made my purchase of Koeppel Nissan in the past Mr. Kadis was truly exemplary in my current dealings. His experience,as well as, formidable knowledge made my purchase of 2100 Murano S both easy and pleasurable. He help and guidance were immeasurable ! More
by Awrob
Employees Worked With
Mr. Nash Kadis
