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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
February 10, 2011
ALWAYS ASK FOR WILSON LLIGUICHUSHCA. HAVE PURCHASED FIVE CARS OVER THE PAST TEN YEARS. ALWAYS TRADE IN OUR OLD NISSAN SENTRA'S FOR THE CURRENT MODEL. WILSON ALWAYS MAKES THE TRANSITION VERY EASY. FRIENDLY CARS OVER THE PAST TEN YEARS. ALWAYS TRADE IN OUR OLD NISSAN SENTRA'S FOR THE CURRENT MODEL. WILSON ALWAYS MAKES THE TRANSITION VERY EASY. FRIENDLY AND WILL GO THE EXTRA MILE. ELEGANT DEALERSHIP SHOWROOM. HUGE INVENTORY ON SITE. More
by TALBOTLAGO
Employees Worked With
Wilson
February 09, 2011
These guys have gone above and beyond for me for me to get my new car. Joe worked my numbers with the bank for me to get the car I wanted to ugrade to. Danny was out in the freezing cold helping me tran get my new car. Joe worked my numbers with the bank for me to get the car I wanted to ugrade to. Danny was out in the freezing cold helping me transfer my items from my old car to the new car. Tony went out of his way to call me to make sure I got home okay with my vehicle. Who does this? THEY DO!!! I love these guys. They will get future business from me as well as new business from any of my friends and family. :) More
by Candideyes
Employees Worked With
Danny Colon, Joseph Clem, Tony Ferrara
February 08, 2011
I had a great experience at Koeppel Nissan with the following reps. Luis Felix and Tony Ferrera. They both took there time in explaining my options to me when I purchased my new 2011 Juke and came bac following reps. Luis Felix and Tony Ferrera. They both took there time in explaining my options to me when I purchased my new 2011 Juke and came back and made another purchase of 2011 Rogue. I love it... Thank you Ramrattee Mohan Nfn Mohan More
by Rohanie
Employees Worked With
Luis Felix and Tony Ferrera
February 08, 2011
Coming into Nissan i was not sure of the type of vehicle i wanted. But upon arrival, Luis Felix was extremly helpful. Not only was he patient and understanding, but he broke everything down for me. He was f i wanted. But upon arrival, Luis Felix was extremly helpful. Not only was he patient and understanding, but he broke everything down for me. He was friendly and knowledgable and becuase of his customer service i will definetly return to purchase in the future. More
by buyer2455
Employees Worked With
Luis Felix
February 07, 2011
nice cars to choose from, great prices, friendly, quick & helpful, would recommend to anyone who wants to buy a used car, they alot of furbished cars to choose from and offer great deals, a delight to go t & helpful, would recommend to anyone who wants to buy a used car, they alot of furbished cars to choose from and offer great deals, a delight to go to, alot of great offers and prices, they speak spanish, give great deals More
by chapinboii
Employees Worked With
antonio figueroa
February 07, 2011
The whole process of buying our car was smooth. The price was more than reasonable, and the finance manager got us an even better rate than I walked in with when I was preapproved for financing. Mohammed was was more than reasonable, and the finance manager got us an even better rate than I walked in with when I was preapproved for financing. Mohammed was patient and professional as he showed us cars that matched our preferred options and features. More
by mfyoon
Employees Worked With
Mohammed Sehhar
February 07, 2011
Over the years we've bought a few cars from car dealers. The experience, until this time, has been that the salesman, plus others, made us feel that we're being schemed to buy a car. Money drives the sale. The experience, until this time, has been that the salesman, plus others, made us feel that we're being schemed to buy a car. Money drives the sale. The salesmen were not that friendly to begin with. Even if they were friendly, we didn't feel very much at ease. With Koeppel, we just felt very much relaxed. No pressure sale situation. Everything we felt was on the up and up. The salesman especially was very down to earth kind of a person. Of course, they offered a good price, so we walked out happy, after signing on the dotted line. Didn't feel being taken for a "ride" at any time. If we were, we don't know yet. Thumbs up! More
by goldlizsts
Employees Worked With
Dan Colon
February 06, 2011
they were very friendly. they were willing to listen to our concerns and what type of car we wanted. they showed us the car and explained everything about the car in detail. they also offered us a very rea our concerns and what type of car we wanted. they showed us the car and explained everything about the car in detail. they also offered us a very reasonable price and gave us the satisfaction that we did not make a mistake by buying their car. it was a very pleasant trip and i would definitely recommend them to my friends and family. More
by andyshah123
Employees Worked With
Wilson
February 06, 2011
A very comfortable and smooth experience. Friendly and knowledgeable staff with no pressure to buy something that I was not intersted in. I was recommended by a friend and have no regrets about choosing t knowledgeable staff with no pressure to buy something that I was not intersted in. I was recommended by a friend and have no regrets about choosing this dealership to trade in my old nissan for a new one. More
by jept
Employees Worked With
jorge anthony & joe klem
February 06, 2011
I had a great time negotiating prices on the new car and my trade-in. Friendly atmosphere, no pressure and no hassle. I went to Keoppel Nissan, knowing exactly what I wanted. David Garcia, took care of me my trade-in. Friendly atmosphere, no pressure and no hassle. I went to Keoppel Nissan, knowing exactly what I wanted. David Garcia, took care of me, he went over and beyond to get what I wanted for my trade-in. In the end I got more than what I expected out of my new SUV, which I love. Thank you David! More
by Clarita809
Employees Worked With
David Garcia
