Back

Koeppel Nissan

Jackson Heights, NY

4.7
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
Contact Dealership

74-15 Northern Blvd

Jackson Heights, NY

11372

Directions

By Type

Showing 760 reviews

February 16, 2011

I gave the above rating because from begining to end my entire interaction with this dealership was like family. They made me and my family feel comfortable and did not rush us into anything. Most of all, More

by mnomani80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saiful islam and Imran khan
Feb 19, 2011 -

Koeppel Nissan responded

Hard work and honesty. I beleive their is so much good in people if you let it happen. It should never be a unique experience to find those two things when its time to invest a lot of hard earned dollars into a product. Thanks for sharing the values you had during your purchase with all of us at Koeppel Nissan. You are family, cause you get it. Thanks Mark Harrington, General Manager

February 16, 2011

This is my second time buying a car from Koeppel Nissan and both times my purchase went very smoothly. Our sales person Chi was very friendly and knowledgeable. He made the overall experience very pleasant More

by NK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chi Ho Li
Feb 19, 2011 -

Koeppel Nissan responded

You have experienced one of the most valued peices of our business. Service after the sale. We will do our best to continue that service for you with great pleasure. Thank you so much for acknowledging that experience in your review. Sincerely, Mark Harrington, General Manager

February 13, 2011

Very nice place to go buy a used or new car, the double the new york lemon law in all their used cars, their cars are all in perfect conditions and very few of them have been in an accident. They also show More

by lopeza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Onofre
Feb 19, 2011 -

Koeppel Nissan responded

Thank you. Your review of my store sums up key differences, anyone will experience, if they consider the purchase of a pre-owned vehicle from my store. We do our best to thoroughly inspect the vehicles for sale, and share full transparency with each customer on what they are about to purchase. We do not overprice our vehicles and play games waisting your valuable time and we will stand behind our product. I appreciate you taking the time to share your story. Sincerely, Mark Harrington, General Manager

February 11, 2011

It was a difficult process when the negotiating came. Under the weather conditions the processing of picking the best car, was at times limiting for what I was looking for but in the end I hope that what More

by ricom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Manzor, Tony Ferrara, Nelson Onofre
Feb 19, 2011 -

Koeppel Nissan responded

I really understand, how you felt about trying to purchase a vehicle during the lousy weather we had this winter. What makes your review so importantly valuable to me is the faith you put into my people. I am honored to take out these moments to tell you thank you so much for your trust. I promise you we will not look on that lightly, and will be here for you after the sale too. Thank You so Much, Mark Harrington, General Manager

February 10, 2011

ALWAYS ASK FOR WILSON LLIGUICHUSHCA. HAVE PURCHASED FIVE CARS OVER THE PAST TEN YEARS. ALWAYS TRADE IN OUR OLD NISSAN SENTRA'S FOR THE CURRENT MODEL. WILSON ALWAYS MAKES THE TRANSITION VERY EASY. FRIENDLY More

by TALBOTLAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson
Feb 19, 2011 -

Koeppel Nissan responded

How wonderful to be able to say thank you for your business to a person that has faithfully purchased 5 cars in ten years from my store. Thank you so much and thanks for the kind words abouut Wilson. He's one of my best. Sincerely, Mark Harrington, General Manager

February 09, 2011

These guys have gone above and beyond for me for me to get my new car. Joe worked my numbers with the bank for me to get the car I wanted to ugrade to. Danny was out in the freezing cold helping me tran More

by Candideyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon, Joseph Clem, Tony Ferrara
Feb 09, 2011 -

Koeppel Nissan responded

Thank you so much for saying the kind words about my staff. It means so much to all of us when someone recognizes and takes out the time to express gratitude to us for our kindness. This is really what our business is all about, taking care and caring for our guest. i wish you all the best with your new vehicle and my blessings to you and your family. Mark Harrington/ General Manager

February 08, 2011

I had a great experience at Koeppel Nissan with the following reps. Luis Felix and Tony Ferrera. They both took there time in explaining my options to me when I purchased my new 2011 Juke and came bac More

by Rohanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Felix and Tony Ferrera
Feb 09, 2011 -

Koeppel Nissan responded

Dear Ramrattee Mohan, I love it too! It's for people like you that we remain committed to doing our best. It is also always appreciated when our friends and guest take time out of there day to say something nice. It adds a lot of sunshine in these dark winter days. Thanks so much, Mark Harrington, General Manager

February 08, 2011

Coming into Nissan i was not sure of the type of vehicle i wanted. But upon arrival, Luis Felix was extremly helpful. Not only was he patient and understanding, but he broke everything down for me. He was f More

by buyer2455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Felix
Feb 09, 2011 -

Koeppel Nissan responded

Thank you so much for taking the time to share such nice words about my staff. You will never know how grateful they are in this tough business, when people like yourself take the time to compliment them. We wish all the best wishes one could have for you and the family. Sincerely, Mark Harrington, General Manager

February 07, 2011

nice cars to choose from, great prices, friendly, quick & helpful, would recommend to anyone who wants to buy a used car, they alot of furbished cars to choose from and offer great deals, a delight to go t More

by chapinboii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
antonio figueroa
February 07, 2011

The whole process of buying our car was smooth. The price was more than reasonable, and the finance manager got us an even better rate than I walked in with when I was preapproved for financing. Mohammed was More

by mfyoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Sehhar
...
71
...