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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
February 24, 2011
GGG, Great Experience, Great Customer Service, Great prices is how I will describe my experience at Koeppel Nissan in Queen, New York. All my questions regarding my new vehicle were answer. Also they to prices is how I will describe my experience at Koeppel Nissan in Queen, New York. All my questions regarding my new vehicle were answer. Also they took the time to explain how to operated the vehicle in order to obtain the maximum performance. Good job Koeppel Nissan. More
by pino.yesid
Employees Worked With
Jose David Garcia and Melissa
February 23, 2011
From the very first phone call from Melissa it was a great experience. She was very friendly, optimistic about being able to get me a great deal and very easy to talk to. Danny Colon our sales person wa great experience. She was very friendly, optimistic about being able to get me a great deal and very easy to talk to. Danny Colon our sales person was also great. Very helpful, patient, knowlegeable and really made us feel comfortable. Joe Clem (the Mgr.)was also very helpful, friendly and courteous. The entire time we were there dealing for a new vehicle never once did we feel uncomfortable. In the end we were extremely confident and happy that we had gotten the best deal possible. ( price for vehicle)We want to extend our deepest gratitude to everyone involved in our choosing of our Pathfinder. More
by mariov33
Employees Worked With
Danny Colon, Joe Clem, Melissa & Romero.
February 22, 2011
Working with Danny Colon was an absolute wonderful experience. Mr. Colon guided me and my husband step by step not only through the cars features and functionalities but he also showed us how easy the experience. Mr. Colon guided me and my husband step by step not only through the cars features and functionalities but he also showed us how easy the purchasing experience was by taking his time with us and explaining everything, yet he was extra efficient. He even helped us get the insurance for our new car. You can tell Mr. Colon is extremely knowlegable about his business and super passionate about what he does. In additioning to Mr. Colons patience and expertise, I also would like to thank all the staff at Koeppel Nissan for making us very comfortable by catering to us. They have great coffee and pastries and even bought food for the whole dealership. I will definetly recommend my friends and family members to buy a car from Mr.Colon. The overall experience was outstanding, and would not hesitate to buy a second car from Mr. Colon. More
by achieve11
Employees Worked With
Danny Colon
February 19, 2011
That was a very pleasant experience. I was very happy with the results. The dealership did everything that I was looking for, which was finding me a great car at a excellent price. Wilson the salesman wa with the results. The dealership did everything that I was looking for, which was finding me a great car at a excellent price. Wilson the salesman was friendly and I recommend him to anybody. A+ service More
by ADAS
Employees Worked With
Wilson
February 19, 2011
very good experience at koeppel nissan.thanks chi for quality service and attention. oh and thank you for calling me to let me know I had forgot my ezpass tag in my old car! Chi did his best to get me quality service and attention. oh and thank you for calling me to let me know I had forgot my ezpass tag in my old car! Chi did his best to get me a comfortable payment and was very friendly. good experience overall very happy with my maxima! More
by caliparce
Employees Worked With
chi ho li
February 18, 2011
i had great service provided by antonio figueroa who was of great help to me and my wife. he answered all my questions, offered us drinks while we waited and made us feel comfortable. i would do business wi of great help to me and my wife. he answered all my questions, offered us drinks while we waited and made us feel comfortable. i would do business with him again in the future. thanks again for everything. More
by nissan 2010
Employees Worked With
antonio figueroa
February 17, 2011
HIGHLY RECOMMEND ANYBODY THATS LOOKING FOR A CAR TO GO TO KOPPEL!! WORDS CANT EXPLAIN HOW GREAT THE SERVICES IS THERE!!!,I WAS LOOKING FOR A GOOD QUALITY CAR, AT A REASONABLE PRICE FOR MONTHS!. EVERYWHERE I KOPPEL!! WORDS CANT EXPLAIN HOW GREAT THE SERVICES IS THERE!!!,I WAS LOOKING FOR A GOOD QUALITY CAR, AT A REASONABLE PRICE FOR MONTHS!. EVERYWHERE I WENT THEY WERE TRYING TO GET ME FOR MY MONEY! THEY WERE RUDE! I FELT LIKE JUST ANOTHER NUMBER. BUT WHEN I WENT TO KOPPEL NISSAN, I WAS GREETED BY ANTONIO FIGUEROA. HE WAS VERY PRECISE WITH EVERYTHING, HE EXPLAINED TO ME IN DETAILS EVERYTHING I NEEDED TO KNOW ABOUT THE CAR! HE WORKED WITH ME UNTIL I FOUND THE PERFECT CAR THAT FITS ME! AT A xxxx OF A GOOD PRICE!!! . THE INTEGRITY AT KOPPEL NISSAN DESERVES FIVE STARS! IS NOT LIKE THOSE OTHER DEALERS THAT TRY TO CHARGE YOU EXTRA STUFF THAT YOU DONT EVEN KNOW ABOUT! IM SOOOO HAPPY!!! More
by SHERLEYBLOVE
Employees Worked With
Antonio Figueroa
February 17, 2011
The customer service provided by Antonio Figueroa was excellent; he gave us kind and patient service, trying always to give us advice without pressuring and he tried to get us what we needed, no more. In excellent; he gave us kind and patient service, trying always to give us advice without pressuring and he tried to get us what we needed, no more. In addition, Antonio Figueroa explained the different features of the cars. We were very pleased. More
by mmunoz
Employees Worked With
Antonio Figueroa
February 16, 2011
It was our first time buying a car from a dealer and couldn't ask for more in terms of treatment and price. The Sales Manager treated us like family and took the time to explain everything so we can fee couldn't ask for more in terms of treatment and price. The Sales Manager treated us like family and took the time to explain everything so we can feel very relax as well as confident about our purchase. More
by shorttyG35
Employees Worked With
Edgar Ysalguez
February 16, 2011
Excellent Customer Service> Patient, dedication, and best of all, best deals in town. My whole family has purchased their vehicles at this Dealership, Sister, Mother, a friend,a coworker, and a cousin. best of all, best deals in town. My whole family has purchased their vehicles at this Dealership, Sister, Mother, a friend,a coworker, and a cousin. My credit score is not that great, yet still they did their best in negotiating with The Banks. I had bought the Nissan Pathfinder three years ago, but that vehicle takes in too much fuel, therefore I was spending over $50.00 a week only on gas. I only used my vehicle to go back and forth from work. This is the sixth car that Joel Nunez sells to me and my family. If this was not a trustworthy Dealership, I would not have came back. More
by irosario
Employees Worked With
Joel
