Koeppel Nissan

I had a very pleasant experience with Isaac. He was courteous, friendly, professional and patient. I did not feel pressured or uneasy. This is my first time shopping with Nissan and because of Isaac, I courteous, friendly, professional and patient. I did not feel pressured or uneasy. This is my first time shopping with Nissan and because of Isaac, I will come back again as well as recommend my friends to this dealership. Thank you for making the usual difficult decision of buying a car an easy one! More

Why did I give Koeppel Nissan these ratings? They are an exceptional dealership! They have been in business for a very long time.....everytime you see the name Nissan, you see Koeppel Nissan. All of the ab exceptional dealership! They have been in business for a very long time.....everytime you see the name Nissan, you see Koeppel Nissan. All of the above personnel were fantastic! They were so pleasant, efficient and thorough (upfront with pertinent information to help me make my final choice). Robert Frazier, Melissa Encarnacion, Pablo Jimenez and Luis Valerio couldn't have been better. They made me feel extremely comfortable and literally, all I had to do was "sign on the dotted line." I couldn't have asked for a better buying experience. Koeppel Nissan is well-honed operation and I am a happy camper! More

Wilson and John are a wonderful staff at Koeppel. They really helped me and my dad pick the right car. The service was professional, and both were trustworthy and helpful. I'm satisfied with the service a really helped me and my dad pick the right car. The service was professional, and both were trustworthy and helpful. I'm satisfied with the service and would not go anywhere else to buy a car except here. Koeppel is an excellent car dealer because of these two employees. More

joel helped us chose the vehicle we purchased and was very helpful in helping us with our selection and was very knowledgeable about the car.joel also was very helpful with the fanancing and the insuranc very helpful in helping us with our selection and was very knowledgeable about the car.joel also was very helpful with the fanancing and the insurance process . i am very happy with joel and koeppel nissan. More

The Service department at Koeppel Nissan lacks the “service” part. They performed a 60K mile service on my car and told me that the rear bearings and axle seals needed to be replaced. They didn’t hav “service” part. They performed a 60K mile service on my car and told me that the rear bearings and axle seals needed to be replaced. They didn’t have the parts in stock so they returned my car and ordered the parts. The service advisor, Teddy Castillo, said that he would call me as soon as the parts arrived. After two weeks of not hearing anything, I decided to call them, seeing how I already paid for the parts. Teddy was out that day, so I got transferred to the Parts department where I was informed that the parts for my car arrived a long time ago. So I scheduled another appointment. On a side note, when you call the Koeppel Service department, be prepared to spend half an hour on hold, only to speak to a secretary who knows nothing about the status of your car. When I brought my car in for the second time, Teddy was not there so I had to deal with another Service Advisor, Priamo Perez, who of course had no idea what needed to be done, but nonetheless said he would call me to give me an update on the status of my car. Two days passed without me hearing anything from Koeppel, so once again I had to call them to find out what’s going on. I was told that the car is being worked on and hopefully it’ll be ready tomorrow. The following day I got the first and only call from Koeppel - I couldn’t believe it! I was informed that my car was still not ready (surprise, surprise), but that it would be ready on Monday (they called on Friday). So comes Monday and of course I don’t hear anything from them. So I have to call them yet AGAIN to find out what’s going on. And once again I’m given the run around and told that it’s a very big job and that it’ll be another day before my car is ready. Mind you, I had the front bearings and axle seals replaced the year before at another Nissan dealer, and it took them less than a day to get it done. Finally, the car was ready a week after I brought it in. In short, the communication from the Service department is nonexistent and they take their sweet time working on your car. In the future, I’m taking my car to another dealer and would recommend you do the same. Having read other people’s reviews, now I’m just hoping that the car doesn’t break down in a week. More

My son Steven and I would like to take an opportunity to thank Isaak for his great help. He was patient, helpful and very professional. He worked with us to find the best possible price that would fit our thank Isaak for his great help. He was patient, helpful and very professional. He worked with us to find the best possible price that would fit our budget, and made sure that we were satisfied with the car. He explained us the features in the car that we were unfamiliar with. I will recommend Isaak to my friends who are looking for a car. Thank you Isaak. More

Pablo Jimenez, salesman, was very responsive and walked me thru the entire sales process. He got me what I wanted. Beat the competitor's lease offer (Nissan-Altima 2.5 S w/audio pkg for $249 per month for me thru the entire sales process. He got me what I wanted. Beat the competitor's lease offer (Nissan-Altima 2.5 S w/audio pkg for $249 per month for 39 months). No hidden charges. Only issue was waiting 1.5hrs to pick-up car, the following wkend. More

Hi Danny Colon, Thank you for helping me with my Hi Danny Colon, Thank you for helping me with my Nissan, you were great! I like the way you explained my options and every detail about the Altima. Hi Danny Colon, Thank you for helping me with my Nissan, you were great! I like the way you explained my options and every detail about the Altima. It was nice doing business with you and I will not hesitate to recommend you to friends and family if they want to visit Koeppel Nissan. Thank you and God bless! Cynthia. More

Great customer service, and communication. Was able to get vehicle quickly and when promised. Had a great experience and would definitely recommend dealership and salesman to other family and friends. Ver get vehicle quickly and when promised. Had a great experience and would definitely recommend dealership and salesman to other family and friends. Very satisfied repeat buyer and happy with services provided. More

i really enjoyed my experience with koppel nissan. this will be the second car i purchased from the dealer and the same salesperson. our sales person wes was one of a kind with his product knowledge and k will be the second car i purchased from the dealer and the same salesperson. our sales person wes was one of a kind with his product knowledge and kind hearted spirit. ps i am buying the car for my fiancee and she thought he had a great sense of humor More