Koeppel Nissan
Jackson Heights, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Very friendly, helpful and knowledgeable employee. Offered us a great deal. We would surely recommend this dealer. It was an overall great experience with a very smooth and clear process. It was Offered us a great deal. We would surely recommend this dealer. It was an overall great experience with a very smooth and clear process. It was a fantastic dealership and the transaction was fast and we were given all the information about the car and the available financing options. More
My experience at Koeppel was maybe the best experience I have had at any car dealer. I went in with a negative attitude to the whole experience and was shocked at how easy it was. I walked in with a print have had at any car dealer. I went in with a negative attitude to the whole experience and was shocked at how easy it was. I walked in with a print out of the car I wanted priced out via truecarvalue.com and after 10 minutes of conversation we had a deal for the lowest price listed on the print out. When I returned to pick up the car later in the week the manufactor was running a cash back promo and the paper work was alreay filled out deducting the $500. No preasure at all regarding Gap insurance or warranties. Great service by the Isaak the Salesman and Luis the Finace Manager. I have learned that they do not want to play the bait and switch game they would rather make a deal and move on to the next client as it is more benficial to them. And to top it off received certificates free schedule service for the first two visits. Can't beat that. More
Knowing how to treat customers and make our business feel appreciated!!!!! Ive been in the market for a charger for like a month now. I recently visited koeppel Nissan, and winded up purchasing there.What appreciated!!!!! Ive been in the market for a charger for like a month now. I recently visited koeppel Nissan, and winded up purchasing there.What was special to me was that initially I saw the vehicle online that I liked, and so I sent the dealer an email like ive been doing in my looking. Ms Melissa incarnation called me back right away. This was to my delight because it is unbelievable how many times people don't bother calling back, or call back days later. She confirmed that the car I INQUIRED ABOUT was in fact available and that I can see that car. Some others tell you to come in, knowing the car isn't there, then try to sell youth cat they want you to buy. We made a plan I may (or may not) come in the next day, but that I would know by that morning 9am. The next morning Melissa stayed dilligent, and called me at 9, and left a message. At 9am I was asleep, but it was that message that made the difference! Because, without that return call I would have been sure to wind up doing something different for the day. And so I traveled to koeppel, or should I say; Melissa reeled me from the phone to the dealership! And Jonathan sealed the deal!! My salesperson was Jonathan valerioo. He was very friendly, understanding to my needs, and still had the car I WANTED to see! He was knowledgable on the vehicle as well. He made me feel like anything I desired to do was possible. This mattered to me as again there has been others who make you wait or tell you what they cannot do for you rather than what can be done. They sometime seem to appear that you are inconveniencing them, rather than seeming enthused to have your business. And finally, koeppel nissan's vehicle was was actually wonderful!!! Again I have been in the market for at least a month for this charger. And have been working many phones, and have been to countless dealerships in the process. But I winded up making my purchase at koeppel and that was by no mistake!! Staff, Keep up the great work!!!!! More
Very pleased with the service. Staff is very friendly and helpful. Processing the transaction was a little lengthy. Sales staff went out of there way to find me a car that meets my needs. wide selection of v helpful. Processing the transaction was a little lengthy. Sales staff went out of there way to find me a car that meets my needs. wide selection of vehicles to choose from and no hasslin over prices. More
I have been dealing with Koeppel Nissan since 1985 when my parents bought their first sentra. I loved the car so much that when it was my time to buy I bought my first nissan maxima from them. My parents my parents bought their first sentra. I loved the car so much that when it was my time to buy I bought my first nissan maxima from them. My parents have since bought two more new altimas. They were always very helpful, courteous and more than patient. I have only had good experiences, not only with the new sales department but the service department was always very accommodating. However, this time I was purchasing my daughters first used car and Joel Nunez made it very easy for us. He was very efficient and knowledgeable. He helped her to find the perfect car, which she loves. More
the first time i went to koeppel, it was actually just to look around because my best friend had just brought a vehicle from there. Fromt the time I walked in, I knew that I would like to deal with this comp look around because my best friend had just brought a vehicle from there. Fromt the time I walked in, I knew that I would like to deal with this company because of the way that one of the managers named Nelson had treated me. About a month later I decided to return because i was ready to make my purchase. This is when I came across Wes. Ive never had so much fun buying a car. He was a great person with a great attitude. While I was there i had a few road blocks I had to get over but wes made sure that I was as comfortable as possible. He even brought me lunch because I had not eaten since breakfast and of course food makes everyone happy. He chatted and laughed with me the whole time i was there. I eventually felt like I had known him a long time. Over rall I have no complaints about koeppel or my sales rep. They were very honest and very helpful. Answered every question and concern I had. I plan on buying another car in the future and Koeppel will be the only dealership I go to and Wes will be the only sales rep I deal with. More
Mr. Kedis sold us our 1st new car 4 years ago, so it was to our surprise to find him again after buying our 2nd new car. Mr. Kedis remembered us and treated us with his warm welcome as before and let us te to our surprise to find him again after buying our 2nd new car. Mr. Kedis remembered us and treated us with his warm welcome as before and let us tell him what we wanted. He gave us excellent servic at our pace, his professionalism is beyond great and we would be honored to recommend customers to Nissan and be serviced by Mr. Kedis and know that our friends and family will get the best service. We commend Mr. Kedis as the best at Nissan......Thank you for having such a great employee.... More
MR.jOEL nUNEZ DID A VERY GOOD JOB AT ASSISTING ME . HE WAS VERY POLITE TOOK CARE OF BUSINESS. AS SOON AS I WALKED IN THE LOT HE GREETED ME IN A VERY PROFESSIONALLY MANNER. THE VEHICLE THAT HE SUGGESTED ME WAS VERY POLITE TOOK CARE OF BUSINESS. AS SOON AS I WALKED IN THE LOT HE GREETED ME IN A VERY PROFESSIONALLY MANNER. THE VEHICLE THAT HE SUGGESTED ME TO BUY WAS VERY MUCH ME AND MY LADY LIKED IT AS WELL. i WILL TRULY RECOMMEND MY CO-WORKERS TO COME AND CHECK OUT THE NICE CARS AND TRUCKS YOUR COMPANY HAS. More
I have leased a new Nissan Quest for the past 3 years. I made an appointment to see what options I had, and Isaak worked with me. I drove off the lot with a new Nissan Pathfinder, and am very happy with th made an appointment to see what options I had, and Isaak worked with me. I drove off the lot with a new Nissan Pathfinder, and am very happy with the experience and the vehicle. Pablo, Isaak, and the entire staff answered my questions, provided top customer service, and worked with me to fit my needs within my budget. I will continue to use and recommend Koeppel Nissan. More
I gave this rating because he was very helpful and friendly. I felt he went out of his way to help me buy the car I wanted . He was very patient with me because I am very picky and undecisive sometime friendly. I felt he went out of his way to help me buy the car I wanted . He was very patient with me because I am very picky and undecisive sometimes. I really appreciated his devotion to what he does. More