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Koeppel Nissan
Jackson Heights, NY
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 756 reviews
March 21, 2011
I had a great experience with koeppel this is my second car i get from them. Working with Pablo was great he was patient ,understanding and answered all my questions.He really worked hard he is wonderful a car i get from them. Working with Pablo was great he was patient ,understanding and answered all my questions.He really worked hard he is wonderful and he knows how to work with the public. Thank you Pablo! And of course Franchesco without him working so hard i think i would not have gotten my car. He really went over and beyond to help me, he also was great and understanding he helped me with everything and aswered all my questions and he got me into my car. Thank you Franchesco! More
by familyof5
Employees Worked With
Pablo Jimenez and Franchesco Labatte
March 21, 2011
Im very happy with the service that joel provided me he made everything so easy i love my car and still cant believe im approved! Everyone in my job and in my family will have to go there and buy there car made everything so easy i love my car and still cant believe im approved! Everyone in my job and in my family will have to go there and buy there car im so happy. I got what i wanted and no more subways or buses for me didnt know it would be affordable to drive thank you koeppel nissan and of course joel :) More
by Yanais
Employees Worked With
Joel nunez
March 20, 2011
When I go in Koeppel Nissan I feel like family. Everyone is so friendly and helpful from the sales men to the manager.This the third car that I have gotten from this dealership and I know I will buy more ca is so friendly and helpful from the sales men to the manager.This the third car that I have gotten from this dealership and I know I will buy more cars from them. Wilson Lliguichushca ,Joe the sales manager & John from finance are true gentale men. More
by frankie68
Employees Worked With
Wilson Lliguichushca
March 20, 2011
Imran was very friendly and was very patient. He mad me and my family feel like we were not forced to purchased the car and earned my trust. He made us feel at home and made sure he took care of us from wh and my family feel like we were not forced to purchased the car and earned my trust. He made us feel at home and made sure he took care of us from when he unlocked the doors of my car to let me sit in it till he handed me the keys at the end of the sale. More
by tawasic
Employees Worked With
Imran
March 20, 2011
The managers as well as the sales rep. were very pleasant,polite and friendly. They were concerned about my needs as well as the budget i had in order to buy the car. Managers or sales representativ pleasant,polite and friendly. They were concerned about my needs as well as the budget i had in order to buy the car. Managers or sales representative did not pressure me into buying the car.The atmosphere was very nice i felt very comfortable. More
by claracel1
Employees Worked With
Tony,JOE(MANAGERS) Luis Felix
March 20, 2011
I had a great experience dealing with Wilson. He was knowledgeable and friendly, not pushy at all and helped me find exactly what I was looking for at an unbelievable price. I will definitely recommend knowledgeable and friendly, not pushy at all and helped me find exactly what I was looking for at an unbelievable price. I will definitely recommend him and this dealership to my friends and family. More
by Frankied116
Employees Worked With
Wilson Lliguichushca
March 20, 2011
Just bought a car from this dealer with my mom and the service was great. Michael Kim was very friendly and helpful and made sure we understood everything about our options and about our new car. The proc service was great. Michael Kim was very friendly and helpful and made sure we understood everything about our options and about our new car. The process was fast and we left within a few hours with our car. Again my mother and I are very happy with our decision of buying our car there. More
by marthab78
Employees Worked With
Michael Kim
March 20, 2011
I came in to koeppel nissan because my sister referred me to Isaak she bought a pathfinder le fully loaded and the service was great. I was interested in a sentra sr and Isaak took me on a test driver and on to Isaak she bought a pathfinder le fully loaded and the service was great. I was interested in a sentra sr and Isaak took me on a test driver and once I knew what was important for me features wise in the car we started working numbers. After about 30 minutes we agreed on the final numbers it was a great deal i'm very happy. thank you everyone at koeppel who treated me so kindly. More
by superpooper
Employees Worked With
Isaak
March 20, 2011
upon arriving I was greeted by a young lady at the front desk. She paged Mr. Wilson Lliguichushca. Wilson came immediately. I have to say he treated me with respect and made me feel comfortable as a firs desk. She paged Mr. Wilson Lliguichushca. Wilson came immediately. I have to say he treated me with respect and made me feel comfortable as a first time buyer. He was very patient with me as i kept changing the color and/or option choices. I would highly recommend Mr. Wilson to my friends and family. In addition to his professional manner, he is dedicated to his job and was an excellent customer service representative. He even went out of his way to get me coffee outside the dealership since there wasn't any cups and the 2 females(employees)chatting near the coffee machine would not make the effort to find cups or go out. More
by sonia62
Employees Worked With
Wilson Lliguichushca
March 19, 2011
MOHAMMED SEHHAR WAS VERY PR0FESSIONAL, FRIENDLY VERY KNOWLEDGEABLE REGARDING THE AUTOMOBILES. HE WENT BEYOND THE CALL OF DUTY TO FIND ME A SUV I WILL ALWAYS GO THE KOPPEL NISSAN FOR MY AUTOMOBILES KOPPE KNOWLEDGEABLE REGARDING THE AUTOMOBILES. HE WENT BEYOND THE CALL OF DUTY TO FIND ME A SUV I WILL ALWAYS GO THE KOPPEL NISSAN FOR MY AUTOMOBILES KOPPEL NISSAN IS VERY FORTUNATE TO HAVE SOMEONE LIKE MOHAMMED SEHHAR WORKING FOR THEM THIS SHOW THAT THEY ONLY HIRED VERY HIGH CABILER OF PEOPLE TO REPRESENT FOR THERE COMPANY. More
by buyacar12
Employees Worked With
MOHAMMED SEHHAR
