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Koeppel Nissan

Jackson Heights, NY

4.7
759 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 759 reviews

April 15, 2011

Michael - the salesman who worked with me - was very helpful about information regarding the car (a 2011 Nissan Versa 1.6) - especially for someone who was buying their first new car. He also was very More

by stephanienyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kim
April 15, 2011

The dealer and the employees were very helpful in every aspect towards me getting into a new car. And i would definetly recommend nissan koeppel to any of my freinds and family. You guys were very polite a More

by myride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
April 15, 2011

Melissa E. was absolutely amazing! Talked me through everything before setting up an appointment. Not pushy, just extremely helpful in answering any questions or providing necessary information. Because More

by Nina99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Encarnacion, Pablo
April 14, 2011

The quality service that I received while making my purchase was terrific. Joel Nunez provided me with the best assistance possible. My purchace was very smooth and I am extremely satisfied with my new More

by mariopesantez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Nunez
April 09, 2011

Liliana Ycaza was our saleslady. She was very professional and friendly at the same time. She listened to what I was looking for and my price range. She showed me the cars and explained the featu More

by janet11153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lilian Ycaza
April 08, 2011

My husband and I were thinking about getting another car because the one we have was becoming a money pit. We originally went to another Nissan dealership ( Bay Ridge Nissan where we purchased our 2004 Que More

by goodkelz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Defreitas, Rafael Rivera, Tony Ferrara
April 06, 2011

We were nearing the end of our lease on a previous vehicle from Koeppel Nissan when they contacted us with some great lease loyalty programs. We decided to visit on a Sunday to hear them out in perso More

by abaumle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Defreitas
April 05, 2011

I CANNOT FULLY EXPRESS WITH WORDS THE AMMOUNT OF PATIENCE, RESPECT, PROFESSIONALISM AND KINDNESS DANNY COLON AND MARK HARRINGTON PROVIDED ME WITH. I DID NOT QUIT MY JOB DUE TO THE EXTREMLEY HELPFUL More

by EMILY112
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANNY COLON
April 02, 2011

I would recommend this dealership because they are very understanding and helpful. They are professional and know what they are doing. They are patient with their customers. I went to three other dealershi More

by tamyboris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaak
April 02, 2011

I bought a used car in this dealer. My salesperson Rafael Rivera was very friendly, honest and helpful had a knowledge of their inventory and made this experience a true pleasure. I would definetely recomme More

by Sandyec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
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