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Koeppel Nissan

Jackson Heights, NY

4.8
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 756 reviews

May 17, 2011

I was very pleased overall with the experience at Koeppel. I didn't feel pushed or pressured, Saiful did everything to help us into our new car. Phillip was great taking us for a test drive, and Tony More

by aet406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saiful Islam
May 16, 2011

My sales person was Liliana, she knew her car. Very straight forward,and very nice. The financial person Mr. Cheung and the manager worked with us until they got us at a price we felt comfortable with More

by gysmfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Yztaca
May 02, 2011

I was looking with my husband for a new car and we stop at NISSAN KOEPPEL. When I park my old car I saw a sale person named Wilson.He was very helpfull and provided us with the best assistance possidle.I w More

by tezerge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Lliguichushca
May 02, 2011

Went to Koeppel seeking an Armada I saw online for a great price! When I got there, it was actually cheaper and they worked out an even better price to suit my financial needs. Didn't feel pressured, or More

by jmar1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
April 25, 2011

Was looking for a car in the Auto trader and found a deal that looked to good to be true. Called Customer Service and Melissa picked up and right way helped me out. Introduced me to Wes, the salesman, and fo More

by Alex Valdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
April 21, 2011

The salesman Danny Colon was very helpful polite and kindly to help us to get a new car. He was very corperate with us to get the best price as possible. Also our auto insurance company missed some docu More

by phillip489
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon, Tony Ferrara
April 18, 2011

My overall experience was great! The sales man and office manager were helpful and accurate. I was able to look around and choose the car that I wanted. Wes the sales man was patient, and knowledgeable in al More

by filsaimelove
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Moussignac
April 15, 2011

Michael - the salesman who worked with me - was very helpful about information regarding the car (a 2011 Nissan Versa 1.6) - especially for someone who was buying their first new car. He also was very More

by stephanienyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kim
April 15, 2011

The dealer and the employees were very helpful in every aspect towards me getting into a new car. And i would definetly recommend nissan koeppel to any of my freinds and family. You guys were very polite a More

by myride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
April 15, 2011

Melissa E. was absolutely amazing! Talked me through everything before setting up an appointment. Not pushy, just extremely helpful in answering any questions or providing necessary information. Because More

by Nina99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Encarnacion, Pablo
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