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Koeppel Nissan

Jackson Heights, NY

4.7
759 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 759 reviews

November 16, 2011

This is a pretty good place to buy Nissan cars. I Purchased a used 09 Nissan Murano from them last week and a day after I found the power socket does not work. I brought my car in and they fixed it i More

by junzhangchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahmood
October 27, 2011

Salesmanager Joe mainpulated the numbers forcing me to take last car in stock. When I requested he locate the color I wanted from another dealer, he jacked the price up $1000 and lowered my trade value $ More

by nydeco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Clem
Nov 09, 2011 -

Koeppel Nissan responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

October 17, 2011

I owned my first car about 12 years before it suddenly became absolutely non-functional. I eventually donated it to Kars for Kids. Since I am the primary care giver of an elderly and feeble relative, rely More

by sspann3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter, Octavio, Heather, John
September 30, 2011

The salesperson David G. is outstanding!! The best salesperson that I had a great buying experience with!!! Ask for David! He will work with you and get you the best deal!! Tony F. is the best Busines More

by Cheeks8611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David & Tony
September 24, 2011

I had a problem with the service department which originally led me to leave a scathing review here. After reading the review, the owner of the dealership and the service department manager both con More

by Isthmus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sampogne
July 23, 2011

We were truly amazed at the friendliness of everyone here. They were not pushy, could answer every question we had, never left us sitting for long periods of time, spent quality time with us, answered e More

by nmslorim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Dexter, Jamal, John
July 21, 2011

This Dealer is by Far the ABSOLUTE BEST DEALERSHIP I HAVE EVER DONE BUSINESS WITH. Customer Service was Stellar on my purchase and financing of my used vehicle and the selection in models colors and vehicle More

by Rich Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter John & Matt Vilmer
July 12, 2011

If your looking for a Nissan then look no further, I have personally been too every borough except Staten Island, but including Long Island. best deals hands down, Imran the sales guy very cool they work him More

by done21d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, Imran, Islam, Tony
July 05, 2011

today I had the greatest deal, great overall experience today I had the greatest deal, great overall experience and great salesman. Waiting was not long. Highly Recommend it. Thank You Wilson. Best More

by eherarte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Lliguichushca
June 27, 2011

I've bought a bunch of new cars in the past. I bought an used car this time. Dealership is ok, nothing special. I don't really know how they get all 5's. I keep receiving junk mail after the purchase too. T More

by nycrounders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson
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