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Koeppel Nissan

Jackson Heights, NY

4.8
756 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 756 reviews

March 29, 2012

Koeppel advertises that your monthly income only has to be $800 and that's a lie. My income is more than $800 but I was still denied. They also claim to help people with bad credit, no credit, bankruptcy, More

by ladydiamond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melvin Reyes
March 26, 2012

Koepple was GREAT!!! I am always speculate being a women when I have to deal with anything about cars. The used car sales team was honest and welcoming. Not pushy. They took their time to attend to every More

by ap1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelo, Tony, Used Sales Manager
March 06, 2012

I recently purchased (leased) a 2012 Maxima and had the best buying experience ever. Joe and John took great care of me. They gave me a good deal and delivered the car as promised. They know how to treat t More

by mikeySI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Clem and John (finance)
February 28, 2012

I have used Koeppel for many years, and I know why I go back time after time. I am treated with such courtesy and kindness, no pressure, no gimmicks. I would recommend this dealership to anyone. More

by DGiandolfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Matos and Isaack
February 03, 2012

I drove 150 miles to come to your dealership and look at the BMW you had to offer. The car fax made that conceivable for me. I was able to see that the car’s history and I thought it would be worth a look. More

by Zandoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal, Wes, Imran
January 05, 2012

This dealership and neil specificly was recoomened to me This dealership and neil specificly was recoomened to me Neil was so helpful in getting me the car and financing I Needed I tell everyone that compl More

by Lizzpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil matos
December 30, 2011

I bought a car this week and picked up the car from them today. Prior to going to them I went to 6 other Nissan Dealers knowing that I wanted a used Nissan Altima. The guys at this dealership were head and More

by Davidfooden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal (Manager), Jean (Salesman), John (Finance Guy)
November 16, 2011

This is a pretty good place to buy Nissan cars. I Purchased a used 09 Nissan Murano from them last week and a day after I found the power socket does not work. I brought my car in and they fixed it i More

by junzhangchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahmood
October 27, 2011

Salesmanager Joe mainpulated the numbers forcing me to take last car in stock. When I requested he locate the color I wanted from another dealer, he jacked the price up $1000 and lowered my trade value $ More

by nydeco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Clem
Nov 09, 2011 -

Koeppel Nissan responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.

October 17, 2011

I owned my first car about 12 years before it suddenly became absolutely non-functional. I eventually donated it to Kars for Kids. Since I am the primary care giver of an elderly and feeble relative, rely More

by sspann3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter, Octavio, Heather, John
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