Koeppel Nissan

Let me just say that I was skeptical when I went in to Koppel Nissan. I was merely visiting to see if the 2012 version of the Rogue would entice me to trade in my 2010 model; but, was not planning on buy Koppel Nissan. I was merely visiting to see if the 2012 version of the Rogue would entice me to trade in my 2010 model; but, was not planning on buying a car. I had a very, very bad and traumatizing experience with another Nissan dealership in Queens, which will remain nameless. I had such a horrible experience that I was about to swear off all Nissan dealerships for good! When I went to Koppel Nissan, I was ready to be disappointed, unconvinced of any sales tactics, and at the end of the day I wasn't planning on being friendly and prepared for the worst service. That immediately changed when I met Juan Saldarriaga. My husband, child and I were looking around and Juan approached us in a manner that I didn't feel that I was swimming for my life away from a great white. A very respectful and friendly environment, no pushiness whatsoever. Juan had no idea what our deal was initially, what we wanted or didn't want, or what we were looking for, due to the fact that I wasn't that forthcoming with information, due to my previous encounter as previously stated. He graciously left us alone until we had questions for him. The experience at this Nissan dealership completely changed my view of how I saw the brand, and for that matter, car dealerships in general. We received exceptional service all around from Juan, his manager Wilson, and even their Finance guy Tony! We also needed some additional parts added to the car, and the service team was exceptional...my family couldn't be happier! So with that said...I was not planning on buying a new car and ended up trading my 2010 Nissan Rogue for the 2012, although I still have some reservations of how much I love it, because it doesn't park itself and fly, but I love my car!!!!! Thank you Koppel Nissan, Thank you Juan for changing my painful and nightmarish experience to one that has made me write over 340 words of gratitude. More

Soul and Koeppel Nissan did the impossible and got me and my wife out of a nightmare. We originally purchased a 2012 Acura MDX from paragon acura, and later found out the structure of the lease contract was my wife out of a nightmare. We originally purchased a 2012 Acura MDX from paragon acura, and later found out the structure of the lease contract was a ripoff. After nearly two weeks of trying to find a exit, koeppel was able to help. Not only did they take the mdx off our hands they put my wife in a 2012 maxima(she calls it silver bullet) that she can't stop smiling about. She absolutely loves her new car and to top it off, we're paying less and have better terms. It doesn't get any better! All 5's. More

It was a pleasure working with the Koeppel Nissan team. They made the purchase of my vehicle seamless and friendly. They made sure the vehicle met all my needs and more! They made the purchase of my vehicle seamless and friendly. They made sure the vehicle met all my needs and more! More

First of all i higly recommend Koeppel Nissan. If there was any better option than " great" i would click that because they deserve more than " great". I purchased 2012 Nissan Rogue yesterday and until i p was any better option than " great" i would click that because they deserve more than " great". I purchased 2012 Nissan Rogue yesterday and until i purchased this car, i visited more than 15 car dealers and when i was about to give up because of the acts, attitudes of dealers i just mentioned above, i read reviews about Koeppel Nissan and i wanted to go. When i went there,first i met a sales person whose name is SOUL. To be honest , i have never seen such a sincere,nice, helpful person in a dealership. Then i met Tony from Finance Department and he was as same as SOUL. In short me and my wife are sooooo greatful so thankful and i promised myself that i would recommend them to anyone around me because they really deserve because they know how to behave , how to talk , how to say etc... Thank you so much guys again and as of right now i am a member of Nissan and Koeppel Family.One more thing i should indicate that whole purchase took just 1 day. I met them and i signed the papers and i got my car. Thanks again for being that fast and provide super super quality service.... More

I would recommend Koeppel Nissan for the simple fact that the professionalism, and the education was rated above excellent. My experience while at koeppel Nissan was a very pleasant one because as soon that the professionalism, and the education was rated above excellent. My experience while at koeppel Nissan was a very pleasant one because as soon as i enter the building i was greeted with respect. The associate whom i had the pleasure to work with was Mr.Juan Saldarriaga. This employer made me feel comfortable during the entire process. He was very helpful, kind, patient,educated, willing to answer any concern and or questions. I would rate him above excellent and without a doubt recommend this employer to all my friends and family members when buying a car. I felt very good and comfortable with my experience of a lifetime. I also had contact with other employers of Koeppel Nissan such as: Pablo J. Christian S. Wilson L. Luis V. Working has a team is the key success for business growth. These people can be called a good example of it. More

Returned to get another lease and got a new Altima 2.5 S with no hassle, no money down, all included in the lease term. Very happy with the sales people, dealership and the car. Thank you. with no hassle, no money down, all included in the lease term. Very happy with the sales people, dealership and the car. Thank you. More

Customer service and the environment inside the dealership service department was great. Took my vehicle in for a regular state inspection, within an hour and a half got it back. With the service r dealership service department was great. Took my vehicle in for a regular state inspection, within an hour and a half got it back. With the service receipt did not receive any complementary multi-point inspection paper that other nissan dealers usually attach. Makes me wonder why I brought my car all the way to a dealer just to get it inspected. The sticker on the windshield they took off and left all the sticky gunk behind it and just attached the new sticker on it. The new sticker wasnt in the same spot so all around the corners i see the old sticky gunk while im driving. Whatever gunk they did attach on the new sticker is already peeling off. Seeing that they didnt take the extra step just to get the job done right makes me wonder about any future quality services I might receive next time I bring my vehicle in if there even is a next time. More

Mi nombre es kevin medina,el sabado 2 de junio visite el deler de la nissan koeppel simplemente para averiguar cuales eran las opciones para un comprador como yo con un bajo nivel de credito.Gracias a dios deler de la nissan koeppel simplemente para averiguar cuales eran las opciones para un comprador como yo con un bajo nivel de credito.Gracias a dios encontre un vendedor muy amable i profecional llamado Abello Camilo,este joven me iso sentir muy bien i confiado.YO no tenia esperanza de que iba a salir con un auto, pero para mi sorpresa camilo me llamo al dia siguiente i me dijo que biniera al deler.Al dia siguiente camilo me presento varias opciones por la cual quede encantado.Para ser corta la historia, me puso en un nissan altima del 2009 azul bellisimo i me lo aprobaron.Al final de la entrega del vehiculo ubieron barios obstaculos pero no sali con el altima del 2009,sali con uno del 2012 nuevesito i como yo lo queria,me ciento tan i tan feliz que no puedo expresar el agradesimiento que tengo con este grupo de profecionales que tiene nissan koeppel.Quiero desirles que ustedes me han hecho muy feliz por que aparte del carro que yo queria me dieron a pagar las mensualidades bien comodas.Gracias a camilo,vanessa,i el caballero del financiamieneto que no me acuerdo su nombre gracias una bes mas por poner una sonrisa en mi vida i en mi familia.QUE DIOS LOS BENDIGA SIEMPRE I QUE LA EMPRESA NISSAN TENGA MUCHA PERO MUCHA PROSPERIDAD.AT KEVIN MEDINA More

After having a terrible experience with the place that sold me my last Rogue, I walked into Koeppel Nissan and the experience was completely different, my salesperson Juan Saldarriaga showed me a beautifu sold me my last Rogue, I walked into Koeppel Nissan and the experience was completely different, my salesperson Juan Saldarriaga showed me a beautiful 2012 Rogue SL which I fell in love with. Joe Clem the manager , worked out the numbers and gave me an excellent deal keeping me within my budget. John Cheung the business manager explained in detail all my possible financing options. Took his time to make the whole process a smooth and easy transaction. I'm very grateful and I highly recommend Koeppel Nissan, the enviroment was great, the showroom was packed and the most important thing I took my car in less than 2 hours. Once again Thank you very much to my salesperson Juan Saldarriaga, Joe Clem and John Cheung. Thank you very much Ms Gil More