Koeppel Nissan

This is my 2nd lease from Koeppel Nissan, and once again I couldn't be more satisfied with the entire experience. From the managers through service, everyone there is friendly, courteous and attentive. Un I couldn't be more satisfied with the entire experience. From the managers through service, everyone there is friendly, courteous and attentive. Unlike some other dealers where one feels they need to scrub down after their visit, Koeppel treated me with respect, honesty and fairness. I went to three other dealers and Koeppel is by far the best in every category. Elanor Perez was a pleasure to deal with, she remained in contact throughout the process and afterward to make sure I'd receive the benefits of any promotions, incentives or discounts, as well as following up after the transaction to see if everything was fine and I was happy with the new car. Ms. Perez will go the extra distance for her customers and you would be worry free in her hands. In the beginning, I informed Ms. Perez that being I was on a very busy schedule, I would prefer Email communication and could not waste too much time with needless visits or phone calls, and she was extremely cooperative and honored my request. My lease return was a bit unique and Ms. Perez and the Koeppel managers and sales dept. all came up with a special deal to bring more value for my new lease transaction. I highly recommend Koeppel to anyone considering a new purchase or lease. More

I just bought a 2013 Altima from Koeppel and it was a great experience. Eleanor was very nice to deal with -- not pushy at all -- and was very knowledgeable about the 2013 Altima. When I asked for the great experience. Eleanor was very nice to deal with -- not pushy at all -- and was very knowledgeable about the 2013 Altima. When I asked for the bottom line cost, she gave it to me with no hassle. That made it easy to comparison shop. I shopped around and got the best price from her and now I love my new car. I would definitely recommend this dealership. More

I just recently purchased a certified pre-owned vehicle, and I could not be any happier. It was easy to do business with Koeppel because of their reputous A+ BBB rating and their professionalism and trustwo and I could not be any happier. It was easy to do business with Koeppel because of their reputous A+ BBB rating and their professionalism and trustworthiness. From day one of the process, I instantly felt comfortable due to the welcoming hand of Forkan Siddque. Forkan was straightforward and made the pricing very clear. The relationship I developed with Forkan contributed to Koeppels strongest attribute, the great communication between the consumer and the dealer. When I left the lot with my car, I did not feel like just another customer, but a valued member of the Koeppel family. I strongly recommend dealing with this dealership. More

What more could you want from a dealerhip? An A+ RATING from BBB.ORG? One of the HIGHEST ratings from dealer rater 4.8? Where else would you go? I bought a certified preowned Nissan Altima at Koeppel 11 ye from BBB.ORG? One of the HIGHEST ratings from dealer rater 4.8? Where else would you go? I bought a certified preowned Nissan Altima at Koeppel 11 years ago.I was more than satisfied then and now. Nash was extremely helpful to a good friend of mine who bought a new ALTIMA here 2 years ago.She is still very happy with her car and the follow up service she receives there.Nash very patiently answered all of my questions.Nash calls you a friend and treats you like family.Nash is honest,knows every aspect of his cars.I shopped around two other Nissan dealerships before I picked up my car.I knew more about the 2013 Altima trims then two other salesman at other local shops thanks to Nash.My sale like the financing was seamless.Luis is a pleaseure to deal with like two years ago with my friend .No pressure I felt like I was always in good hands.I got exactly what I wanted and more in my new car.It's amazing the right car the right dealership. It's a no brainer. More

The sales personnels at Koeppel Nissan treated my wife and I awesomely!The price of the vehicle was better than any other competing dealer. Their customer service was first class. Rohanie , the finance ma and I awesomely!The price of the vehicle was better than any other competing dealer. Their customer service was first class. Rohanie , the finance manager, and each member of the Koeppal Team was "GREAT". They treated us as a friend and helped us find exactly what we wanted. I will refer Keoppel Nissan to all my friends! A special shout out to the finance manager who help me financing my vehicle - Thank You, you the best. Tage More

Our experience was handled with the most patient Service Advisor we have ever had. Our frustration involved a claim from our insurance carrier. The agent was not covering glass coverage that involved damag Advisor we have ever had. Our frustration involved a claim from our insurance carrier. The agent was not covering glass coverage that involved damage to window blade motor which would cost Us over $500.00. After numerous and lengthy phone, we were turned down for complete glass and motor coverage. Daniel spent time and energy to persuade our carrier to indeed cover the cost.! Wow! Thanks to your Service Adviser's tenacity he saved us not only money....but aggravation. Thanks.....500 Thanks!!! s More

Let me just say that I was skeptical when I went in to Koppel Nissan. I was merely visiting to see if the 2012 version of the Rogue would entice me to trade in my 2010 model; but, was not planning on buy Koppel Nissan. I was merely visiting to see if the 2012 version of the Rogue would entice me to trade in my 2010 model; but, was not planning on buying a car. I had a very, very bad and traumatizing experience with another Nissan dealership in Queens, which will remain nameless. I had such a horrible experience that I was about to swear off all Nissan dealerships for good! When I went to Koppel Nissan, I was ready to be disappointed, unconvinced of any sales tactics, and at the end of the day I wasn't planning on being friendly and prepared for the worst service. That immediately changed when I met Juan Saldarriaga. My husband, child and I were looking around and Juan approached us in a manner that I didn't feel that I was swimming for my life away from a great white. A very respectful and friendly environment, no pushiness whatsoever. Juan had no idea what our deal was initially, what we wanted or didn't want, or what we were looking for, due to the fact that I wasn't that forthcoming with information, due to my previous encounter as previously stated. He graciously left us alone until we had questions for him. The experience at this Nissan dealership completely changed my view of how I saw the brand, and for that matter, car dealerships in general. We received exceptional service all around from Juan, his manager Wilson, and even their Finance guy Tony! We also needed some additional parts added to the car, and the service team was exceptional...my family couldn't be happier! So with that said...I was not planning on buying a new car and ended up trading my 2010 Nissan Rogue for the 2012, although I still have some reservations of how much I love it, because it doesn't park itself and fly, but I love my car!!!!! Thank you Koppel Nissan, Thank you Juan for changing my painful and nightmarish experience to one that has made me write over 340 words of gratitude. More

Soul and Koeppel Nissan did the impossible and got me and my wife out of a nightmare. We originally purchased a 2012 Acura MDX from paragon acura, and later found out the structure of the lease contract was my wife out of a nightmare. We originally purchased a 2012 Acura MDX from paragon acura, and later found out the structure of the lease contract was a ripoff. After nearly two weeks of trying to find a exit, koeppel was able to help. Not only did they take the mdx off our hands they put my wife in a 2012 maxima(she calls it silver bullet) that she can't stop smiling about. She absolutely loves her new car and to top it off, we're paying less and have better terms. It doesn't get any better! All 5's. More