Koeppel Nissan

Eleanor Perez was professional during the purchase of my new car. I purchased a 2012 Nissan Pathfinder. I looked at a floor model on display in the lot and I told her a I needed a few days to discuss this v new car. I purchased a 2012 Nissan Pathfinder. I looked at a floor model on display in the lot and I told her a I needed a few days to discuss this vehicle with my family. Eleanor told me to take my time and give her a call if I was interested in the vehicle. There were no hassling and no peer pressure in buying this vehicle. About 10 years ago I purchased a 2003 Nissan Altima at a another dealer in New Jersey but they were not as friendly and courteous as Koeppel Nissan. More

Elanor Perez was a pleasure to deal with, she remained in contact throughout the process and afterward to make sure I'd receive the benefits of any promotions, incentives or discounts, as well as following u contact throughout the process and afterward to make sure I'd receive the benefits of any promotions, incentives or discounts, as well as following up after the transaction to see if everything was fine and I was happy with the new car. More

Buyer Beware. Mohammed either lied to me about the severity of the issues to the car he sold to me or he is completely ignorant. All smiles and giggles when he's trying to sell you on something but o severity of the issues to the car he sold to me or he is completely ignorant. All smiles and giggles when he's trying to sell you on something but once you buy, all of the promises turn out to be lies. Sure we can take care of this or that, and when you try to have it taken care of they make up a bunch of lies and make you feel ridiculous for even asking. I really feel that i have been made a fool of by these guys. I'm not sure how they have so many positive ratings on this site and other sites across the internet. They must be paying a company somewhere to put up false 5 star ratings. If they try to tell you that their garage is state of the art, they are telling you another lie. Every experience I've had with their Garage people has been terrible and they act like they are doing you a huge favor by fixing your car. You'll also be wasting a good amount of days waiting to get your car back or waiting in their offices, just to find out that they didn't fix your car and you'll have to bring it back over and over again until someone pays attention to you, explaining to them, what the problem is and then you'll wait some more. Bringing your car to their garage is a tremendous waste of time and will get you very frustrated, their mechanics are terrible too. I will not be doing any more business with Koppell Nissan and will make sure my family and friends don't either. More

I just bought a 2013 Altima from Koeppel and it was a great experience. Eleanor was very nice to deal with -- not pushy at all -- and was very knowledgeable about the 2013 Altima. When I asked for the great experience. Eleanor was very nice to deal with -- not pushy at all -- and was very knowledgeable about the 2013 Altima. When I asked for the bottom line cost, she gave it to me with no hassle. That made it easy to comparison shop. I shopped around and got the best price from her and now I love my new car. I would definitely recommend this dealership. More

This is my 2nd lease from Koeppel Nissan, and once again I couldn't be more satisfied with the entire experience. From the managers through service, everyone there is friendly, courteous and attentive. Un I couldn't be more satisfied with the entire experience. From the managers through service, everyone there is friendly, courteous and attentive. Unlike some other dealers where one feels they need to scrub down after their visit, Koeppel treated me with respect, honesty and fairness. I went to three other dealers and Koeppel is by far the best in every category. Elanor Perez was a pleasure to deal with, she remained in contact throughout the process and afterward to make sure I'd receive the benefits of any promotions, incentives or discounts, as well as following up after the transaction to see if everything was fine and I was happy with the new car. Ms. Perez will go the extra distance for her customers and you would be worry free in her hands. In the beginning, I informed Ms. Perez that being I was on a very busy schedule, I would prefer Email communication and could not waste too much time with needless visits or phone calls, and she was extremely cooperative and honored my request. My lease return was a bit unique and Ms. Perez and the Koeppel managers and sales dept. all came up with a special deal to bring more value for my new lease transaction. I highly recommend Koeppel to anyone considering a new purchase or lease. More

I just recently purchased a certified pre-owned vehicle, and I could not be any happier. It was easy to do business with Koeppel because of their reputous A+ BBB rating and their professionalism and trustwo and I could not be any happier. It was easy to do business with Koeppel because of their reputous A+ BBB rating and their professionalism and trustworthiness. From day one of the process, I instantly felt comfortable due to the welcoming hand of Forkan Siddque. Forkan was straightforward and made the pricing very clear. The relationship I developed with Forkan contributed to Koeppels strongest attribute, the great communication between the consumer and the dealer. When I left the lot with my car, I did not feel like just another customer, but a valued member of the Koeppel family. I strongly recommend dealing with this dealership. More

What more could you want from a dealerhip? An A+ RATING from BBB.ORG? One of the HIGHEST ratings from dealer rater 4.8? Where else would you go? I bought a certified preowned Nissan Altima at Koeppel 11 ye from BBB.ORG? One of the HIGHEST ratings from dealer rater 4.8? Where else would you go? I bought a certified preowned Nissan Altima at Koeppel 11 years ago.I was more than satisfied then and now. Nash was extremely helpful to a good friend of mine who bought a new ALTIMA here 2 years ago.She is still very happy with her car and the follow up service she receives there.Nash very patiently answered all of my questions.Nash calls you a friend and treats you like family.Nash is honest,knows every aspect of his cars.I shopped around two other Nissan dealerships before I picked up my car.I knew more about the 2013 Altima trims then two other salesman at other local shops thanks to Nash.My sale like the financing was seamless.Luis is a pleaseure to deal with like two years ago with my friend .No pressure I felt like I was always in good hands.I got exactly what I wanted and more in my new car.It's amazing the right car the right dealership. It's a no brainer. More

The sales personnels at Koeppel Nissan treated my wife and I awesomely!The price of the vehicle was better than any other competing dealer. Their customer service was first class. Rohanie , the finance ma and I awesomely!The price of the vehicle was better than any other competing dealer. Their customer service was first class. Rohanie , the finance manager, and each member of the Koeppal Team was "GREAT". They treated us as a friend and helped us find exactly what we wanted. I will refer Keoppel Nissan to all my friends! A special shout out to the finance manager who help me financing my vehicle - Thank You, you the best. Tage More

Our experience was handled with the most patient Service Advisor we have ever had. Our frustration involved a claim from our insurance carrier. The agent was not covering glass coverage that involved damag Advisor we have ever had. Our frustration involved a claim from our insurance carrier. The agent was not covering glass coverage that involved damage to window blade motor which would cost Us over $500.00. After numerous and lengthy phone, we were turned down for complete glass and motor coverage. Daniel spent time and energy to persuade our carrier to indeed cover the cost.! Wow! Thanks to your Service Adviser's tenacity he saved us not only money....but aggravation. Thanks.....500 Thanks!!! s More