Koeppel Nissan

CUSTOMER SERVICE About 2 years ago, I became a Koeppel Nissan customer and owner of a Nissan Altima. I have kept up with its oil change and other necessary check-ups About 2 years ago, I became a Koeppel Nissan customer and owner of a Nissan Altima. I have kept up with its oil change and other necessary check-ups with their maintenance personnel. Each time I went, I was well treated; they were patient and respectful as my Service Advisor, Chris Urena, answered all of my questions regarding my Nissan vehicle. As a woman, I did not feel that I was taken advantage of nor talked to as though I were a child and they spoke my language, Spanish. After 2 years, I have traded in my Nissan Altima for a Nissan Rogue of which I am a proud owner and again, Koeppel Nissan's Customer Service has treated me so well, I am a very happy and satisfied customer. I would and do recommend the Koeppel Nissan dealership to anyone shopping for a car. Sincerely, Aida Lopez, Jackson Heights, NY More

18 Month Problem Finally Solved I have had a persistent problem with my 2012 Nissan Juke ever since I hit a pothole in January 2014. I had taken it to be repaired by various local ga I have had a persistent problem with my 2012 Nissan Juke ever since I hit a pothole in January 2014. I had taken it to be repaired by various local garages three times before bringing it to Koeppel. Each time the mechanics kept my car for approximately three weeks and returned it in a similar condition, with only a temporary fix in place to mitigate the effect the problem was having on performance of the vehicle. Each time the problem would escalate to its previous severity in a matter of days. Kevin Cunningham and Donovan the tech diagnosed the true problem in a single day. On top of that, Kevin worked with me to get my vehicle repaired in a very tight timeline. I was initially pretty stressed out (to put it lightly) as I thought I would not be able to get the car repaired by the time I needed it, but Kevin assured me it would be done before then and absolutely came through. This was an issue that was costing me a small fortune each time I attempted to repair it and had stumped every mechanic who promised me they'd have it figured out. As far as I'm concerned, these guys are the Sherlock Holmes and Dr. Watson of auto repair diagnostics and I couldn't be happier. 5/5, would hire in a panicked furor again. More

The worst experience ever, just be aware to bring your Nissan Car in other service location this is my experience: after a bill of $5,000, the (service adviser, he is call h just be aware to bring your Nissan Car in other service location this is my experience: after a bill of $5,000, the (service adviser, he is call himself!!!!) Kevin Cunningham did the worst handle situation EVER!!!, I'm sorry to say that but this "Office Service attended or maybe is to much to call him like this, I cannot use any other words!!!!" is a UNPROFESSIONAL, unapologetic, and without any experience, I'm not bringing my car anymore in this disgusting service shop and I'm make sure all people I know to stay away from this location, I hope in this coming future Mr Kevin you have the same experience P.S I'm preparing a right complain letter for the Nissan USA Headquarters More

Great Dealership I love doing business at this dealership, great experience. I tell anyone to take a chance at this dealership. Its the best dealership in queens. Just I love doing business at this dealership, great experience. I tell anyone to take a chance at this dealership. Its the best dealership in queens. Just great! More

first time buyer Had great time looking for a nissan rogue. My sales person elanor was very helpful, she explained everything to us. We're a family of 4. My thanks to Had great time looking for a nissan rogue. My sales person elanor was very helpful, she explained everything to us. We're a family of 4. My thanks to rohanie fromrental,Jhon from finance, Elanor from sales. They were the best. More

Great service Wilson Lliguichushca was great! He was professional and knowledgable. He gave me a great deal on a lease of a brand new 2015 Nissan rouge. I would rec Wilson Lliguichushca was great! He was professional and knowledgable. He gave me a great deal on a lease of a brand new 2015 Nissan rouge. I would recommend going to Koeppel to have him service your car request. More

Pablo is your man! What a wonderful experience! I know after shopping around for quite some time I got the best deal! Pablo never made me feel pressured and was more th What a wonderful experience! I know after shopping around for quite some time I got the best deal! Pablo never made me feel pressured and was more than willing to negotiate for me, and never seemed annoyed by my lack of time. Everything he told me via phone was 100% true and honest. And I am very skeptical being that I am in Sales myself. He took great care of my mother whom came down to handle all of the paperwork. And they were always willing to go the extra mile to make this deal work. I would definitely recommend this dealership to friends and colleagues. I would also like to thank Vanessa and Eddie as well. Wonderful team work guys! Thank you Koeppel Nissan More

Consumer Focused Last year Frokan Siddique assisted me in purchasing my 2012 Nissan Versa.. His personal approach make things so easy for me while he showed me what w Last year Frokan Siddique assisted me in purchasing my 2012 Nissan Versa.. His personal approach make things so easy for me while he showed me what was available in my price range. Almost one year later the deanship has been amazing and I didn't want it to go unnoticed. Forkan was the first person I came in contact with at Koeppel Nissan and I have not been disappointment since. Thank you all for your service. More

Very good experience I was pleasantly surprised how great the service was everybody I encountered were straight forward and honest. Thanks to Imran the man that sold me th I was pleasantly surprised how great the service was everybody I encountered were straight forward and honest. Thanks to Imran the man that sold me the car great guy and honest. Also Tony Ferrara business manager he crunched the numbers for me and made my experience pleasant straight forward nothing hidden. Looking to purchase a vehicle ask for Imran in sales and Tony in going over your numbers both great guys. Highly recommend koeppel nissan. More

Loved it! We got our first car from Koeppel Nissan a couple weeks ago! Eddie was the sales consultant assisting us. After researching and walking into a few dea We got our first car from Koeppel Nissan a couple weeks ago! Eddie was the sales consultant assisting us. After researching and walking into a few dealerships I have to say that Eddie actually listened to what we needed for our growing family. He was extremely patient answering all my questions and concerns. After showing us a couple cars I fell in love with the safety features of our Pathfinder. Koeppel gave us the best price for our budget and didn’t try to SELL us more like other dealerships did. I was pleasantly surprised when Eddie called us last week to see how we were doing with our new Pathfinder. Thank you Koeppel for making this entire process as stress-free as possible! More