Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koeppel Nissan
Jackson Heights, NY
759 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 759 reviews
December 12, 2016
Excellent services in Koeppel Nissan I had been to Koeppel Nissan for car services 3 times. It services is excellent. So, after the last service several days later, I leased a new Nissan I had been to Koeppel Nissan for car services 3 times. It services is excellent. So, after the last service several days later, I leased a new Nissan at Koeppel Nissan. The sales took me everywhere necessary to see and test the car. I visited Kings Highway Library yesterday. When i parked my car, a gentleman praised the new car is very good looking. And we talked, he said he might buy a same model of Nisssan. :) More
by Joe Zhao
Employees Worked With
Eleanor Perez
December 09, 2016
Great for 1st time buyers!!! I got my first car there, and it was a fast and efficient service. I got the model and make I wanted and at the price advertised!!! If you want a sal I got my first car there, and it was a fast and efficient service. I got the model and make I wanted and at the price advertised!!! If you want a sales person interested in helping u find the car you want Eleanor is the person to help you! More
by Booooo
Employees Worked With
Eleanor Perez
December 04, 2016
Ecstatic I enjoyed buying my first car here.the service was excellent.the lady dealer 's Eleanor was like a magic wand .she made it all possible ,and I never h I enjoyed buying my first car here.the service was excellent.the lady dealer 's Eleanor was like a magic wand .she made it all possible ,and I never had fun spending time and money. More
by Lavell A Hicks
Employees Worked With
Eleanor Perez, Tony Ferrara
December 03, 2016
November 25th 2016 As you can imagine buying a new car is an extremely stressful process. Being a female during the process add additional stress. I had worked with fi As you can imagine buying a new car is an extremely stressful process. Being a female during the process add additional stress. I had worked with five other dealers before I went into Keoppel NIssan. I worked with Eddie Olmedo and Joe Sierra. They made the difference. Joe was there every step of the way. Explained EVERYTHING in detail and did not make me feel like I was being taken advantage of Eddie was great making sure I understood all the options and came with me for the test drive. Eddie & Joe had incredible follow up, calling me the day after I took my car home to make sure I didn't have any questions operating my new car. Your team should be commended for their professionalism & for going the extra mile to make this purchase favorable all around. I should also mention that Leo in Finance was exceptional as well, explaining each detail in great dept so that I completely understood each item I agreed to and each document I signed. I would not have made it through this process without the friendliness and professionalism of your team. More
by jenf
Employees Worked With
Joe Sierra, Eddie Olmeda and Leo. , Joe Sierra
December 02, 2016
Fast and accurate service I went to this dealership to get an inspection and an oil change and I was pleasantly surprised with the accuracy and speed of their work. In addition I went to this dealership to get an inspection and an oil change and I was pleasantly surprised with the accuracy and speed of their work. In addition to that Teresa Lawrence was very helpful and accurate in her work as well as very friendly. Therefore, it was one of the most pleasant experiences I have had getting my car serviced. More
by Petraq&MirelaPepa
Employees Worked With
Teresa Lawrence
October 29, 2016
Nissan Rogue SL Lease - Great service!!! Great dealership, great service. Car buying process was very smooth and easy. My second lease with Koeppel Nissan and I would recommend anyone looking Great dealership, great service. Car buying process was very smooth and easy. My second lease with Koeppel Nissan and I would recommend anyone looking to buy/lease a Nissan to meet with Eleanor. More
by Waseem
Employees Worked With
Eleanor Perez
October 08, 2016
i like very much nice atencion this dealer to buy car any person the want buy car going to this person elanor she can healp you to sale any car nice atencion this dealer to buy car any person the want buy car going to this person elanor she can healp you to sale any car More
by carlos cevallos
Employees Worked With
Eleanor Perez
September 10, 2016
Great dealership & excellent dealer (Nash) Great dealership, and exceptional dealer Nash Kedis. He is professional, patient, intelligent, and always genuine. I continue to patronize this busine Great dealership, and exceptional dealer Nash Kedis. He is professional, patient, intelligent, and always genuine. I continue to patronize this business, because I can trust Nash. More
by Susan1
Employees Worked With
September 01, 2016
Nissan Rogue SV Lease. Ms.Eleanor was very very helpful towards processing my lease, I would also like to mention Mr.Leo Vargas for his extraordinary help extended to me to Ms.Eleanor was very very helpful towards processing my lease, I would also like to mention Mr.Leo Vargas for his extraordinary help extended to me to close the lease deal. I wish both of them all success. I recommend this dealership. More
by Koral Chatterjee
Employees Worked With
Leo Vergas. Finance Manager, Eleanor Perez
August 31, 2016
Nissan Rogue SV Lease Eleanor was a great help in helping me lease my new Nissan Rogue SV (premium). I walked away with a great deal, and the customer service was great. I Eleanor was a great help in helping me lease my new Nissan Rogue SV (premium). I walked away with a great deal, and the customer service was great. I recommend this dealership. More
by Frank Evans
Employees Worked With
Eleanor Perez
