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Koeppel Nissan
Jackson Heights, NY
757 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 757 reviews
October 12, 2017
wonderful staff and service Great costumer service. Service/parts very helpful and kind. Leonardo Lemos gives me very good service all the time. Great ambiance. Very accomodating Great costumer service. Service/parts very helpful and kind. Leonardo Lemos gives me very good service all the time. Great ambiance. Very accomodating with time and schedule. More
by Yuranyk31
Employees Worked With
Leonardo Lemos
October 12, 2017
Excellence service My car needed oil change ASAP and a light just stayed on dashboard Só I was able to schedule appointment and they where quick and helpful. My car needed oil change ASAP and a light just stayed on dashboard Só I was able to schedule appointment and they where quick and helpful. More
by Cvilela
Employees Worked With
Leornardo Lemos
October 11, 2017
Great Service was great. The gentlemen who helped me was very nice and very helpful. He knew exactly what I needed for my car and got for me right away. Service was great. The gentlemen who helped me was very nice and very helpful. He knew exactly what I needed for my car and got for me right away. More
by Lopcorp
Employees Worked With
Leonardo Lemos
October 09, 2017
John and our Nissan sentra Jonathan was friendly and helpful. He spent time with us, and made sure we were happy with the terms of our agreement. He went the extra mile, and w Jonathan was friendly and helpful. He spent time with us, and made sure we were happy with the terms of our agreement. He went the extra mile, and we're so happy with our "new" car. Thank you. More
by Ashley
Employees Worked With
Jonathan ayala
October 07, 2017
You don't feel pressured at Koeppel Nissan Close to two years now, I've been dealing with Koeppel Nissan and the experience is amazing... you always hear stories of that first time buyer or lea Close to two years now, I've been dealing with Koeppel Nissan and the experience is amazing... you always hear stories of that first time buyer or lease experience were there might be a little pressure from dealers trying to make that sale, that never occurs at Koeppel Nissan... Keep up the amazing work guys... Best wishes. More
by PhilliP SegarrA
October 04, 2017
3rd purchase After purchasing two vehicles I felt that I was very knowledgeable. However I soon realized that there's a lot more detail that I did not know existed After purchasing two vehicles I felt that I was very knowledgeable. However I soon realized that there's a lot more detail that I did not know existed within a purchase and that I needed to pay closer attention to. I was fortunate to come across Pablo at koeppel Nissan and his team. The smaller things that I was not aware of was really hard for me to understand and Pablo team was very informative and they were very knowledgeable in all these areas. I really appreciate all the support and guidance that I received and would refer anyone to come and purchase a vehicle with this sales team More
by Laila218
October 01, 2017
Used Car I received the best price for purchasing a used car. Everyone is friendly and very helpful. They worked within my budget so I can afford to purchase m I received the best price for purchasing a used car. Everyone is friendly and very helpful. They worked within my budget so I can afford to purchase my car. More
by Mari12
Employees Worked With
Rachel Babbitt
September 28, 2017
Great Experience I had the best car buying experience thanks to Mr. Pablo Jimenez he walked me thru everything and explained everything clearly Got my Nissan Rogue thA I had the best car buying experience thanks to Mr. Pablo Jimenez he walked me thru everything and explained everything clearly Got my Nissan Rogue thAt I wanted More
by John I.
Employees Worked With
Pablo Jimenez
September 27, 2017
My first buying experience I am so happy I went to koeppel Nissan to buy my first car I had no clue about credit or the process. Pablo Jimenez explained everything to me and it I am so happy I went to koeppel Nissan to buy my first car I had no clue about credit or the process. Pablo Jimenez explained everything to me and it was effortless on my side. I understood clearly what my options were. Didn't take long for me drive out with my new car. Months after I am still a satisfied customer and recommend going to Koeppel and asking for Pablo More
by Scotty991
August 18, 2017
Jerome and tony I would like to sum it up for everyone out there these two guys are hands down the best in the business when it comes to knowing the customer and how I would like to sum it up for everyone out there these two guys are hands down the best in the business when it comes to knowing the customer and how to treat them. They know there parts when it comes to Nissan very outstanding service guys and knowledgeable when it comes to body shop owners like my self having five body shops is a hand full but without them I would be lost. Keep up the excellent work guys priceless pair 👌👌👌 I give them A 100 star rating More
by Eddie authoridez
Employees Worked With
Jerome / Tony
