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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
October 13, 2017
Great experience I leased my car a year ago from Queens Nissan Koeppel dealer. Customer service was superb and very helpful. I walked out of there very pleased and sat I leased my car a year ago from Queens Nissan Koeppel dealer. Customer service was superb and very helpful. I walked out of there very pleased and satistified with both my car and a pleasant experience. I went back about a month ago to get an oil change , i asked one of the parts employees for assistance , Leonardo Lemos was quick to direct me to the service area and handled everything for me . I just sat down and waited until my car was ready . He was friendly, hepful and very professional. Thank you for an overall great experience and always making sure any issues with my vehicle are resolved. More
by Aleja1223
Employees Worked With
Leonardo Lemos
October 13, 2017
Excellent service employees were very kind and very attentive ( Leonardo Lemos- Parts) I had a great experience with the staff, Leo went above and beyond to make sure I employees were very kind and very attentive ( Leonardo Lemos- Parts) I had a great experience with the staff, Leo went above and beyond to make sure I was happy. Thank you More
by Carias0203
Employees Worked With
Leonardo Lemos
October 13, 2017
Excellent! Koppel nice has a extraordinarily staff!I took my vehicle to get serviced and it was 123 .I had to purchase some parts for the repair and Leonardo lem Koppel nice has a extraordinarily staff!I took my vehicle to get serviced and it was 123 .I had to purchase some parts for the repair and Leonardo lemos helped me through the process explaining everything to me he's service was very good!!! More
by Lorena16
October 12, 2017
wonderful staff and service Great costumer service. Service/parts very helpful and kind. Leonardo Lemos gives me very good service all the time. Great ambiance. Very accomodating Great costumer service. Service/parts very helpful and kind. Leonardo Lemos gives me very good service all the time. Great ambiance. Very accomodating with time and schedule. More
by Yuranyk31
Employees Worked With
Leonardo Lemos
October 12, 2017
Excellence service My car needed oil change ASAP and a light just stayed on dashboard Só I was able to schedule appointment and they where quick and helpful. My car needed oil change ASAP and a light just stayed on dashboard Só I was able to schedule appointment and they where quick and helpful. More
by Cvilela
Employees Worked With
Leornardo Lemos
October 11, 2017
Great Service was great. The gentlemen who helped me was very nice and very helpful. He knew exactly what I needed for my car and got for me right away. Service was great. The gentlemen who helped me was very nice and very helpful. He knew exactly what I needed for my car and got for me right away. More
by Lopcorp
Employees Worked With
Leonardo Lemos
October 09, 2017
John and our Nissan sentra Jonathan was friendly and helpful. He spent time with us, and made sure we were happy with the terms of our agreement. He went the extra mile, and w Jonathan was friendly and helpful. He spent time with us, and made sure we were happy with the terms of our agreement. He went the extra mile, and we're so happy with our "new" car. Thank you. More
by Ashley
Employees Worked With
Jonathan ayala
October 07, 2017
You don't feel pressured at Koeppel Nissan Close to two years now, I've been dealing with Koeppel Nissan and the experience is amazing... you always hear stories of that first time buyer or lea Close to two years now, I've been dealing with Koeppel Nissan and the experience is amazing... you always hear stories of that first time buyer or lease experience were there might be a little pressure from dealers trying to make that sale, that never occurs at Koeppel Nissan... Keep up the amazing work guys... Best wishes. More
by PhilliP SegarrA
October 04, 2017
3rd purchase After purchasing two vehicles I felt that I was very knowledgeable. However I soon realized that there's a lot more detail that I did not know existed After purchasing two vehicles I felt that I was very knowledgeable. However I soon realized that there's a lot more detail that I did not know existed within a purchase and that I needed to pay closer attention to. I was fortunate to come across Pablo at koeppel Nissan and his team. The smaller things that I was not aware of was really hard for me to understand and Pablo team was very informative and they were very knowledgeable in all these areas. I really appreciate all the support and guidance that I received and would refer anyone to come and purchase a vehicle with this sales team More
by Laila218
Employees Worked With
Pablo Jimenez, Christian Sanchez
October 01, 2017
Used Car I received the best price for purchasing a used car. Everyone is friendly and very helpful. They worked within my budget so I can afford to purchase m I received the best price for purchasing a used car. Everyone is friendly and very helpful. They worked within my budget so I can afford to purchase my car. More
by Mari12
Employees Worked With
Rachel Babbitt
