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Koeppel Nissan
Jackson Heights, NY
757 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 757 reviews
October 22, 2017
Solid and fair dealership The managers at this dealership were more than fair, very knowledgeable, and went beyond the call of duty to provide great customer service. I felt li The managers at this dealership were more than fair, very knowledgeable, and went beyond the call of duty to provide great customer service. I felt listened to and cared for after a long process of trying to buy a car. After months visiting dealerships, I finally found the car I wanted and dealership that hoped for. The get extra points for having a finance department that is stellar. More
by Davita4556
October 19, 2017
Great People This is my second vehicle I purchased from Koeppel. They are good and so are the sales people. Lenny was a pleasure to work with. This is my second vehicle I purchased from Koeppel. They are good and so are the sales people. Lenny was a pleasure to work with. More
by AYS718
Employees Worked With
Lenny Mihailov
October 19, 2017
Excellent service from Jonathan ayala My sales rep Jonathan was excellent he helped me with everything from the purchase of my dream car to the insurance it was an awesome experience My sales rep Jonathan was excellent he helped me with everything from the purchase of my dream car to the insurance it was an awesome experience More
by Mirali92
Employees Worked With
Jonathan Ayala
October 18, 2017
Our wonderful experience. The service was phenomenal as well as the staff. They have gone above and beyond to serve our needs and and have everything done in a timely manner. The service was phenomenal as well as the staff. They have gone above and beyond to serve our needs and and have everything done in a timely manner. More
by Lizzietish
Employees Worked With
Robert, Jorge Pena, Lenny Mihailov
October 18, 2017
Koeppel Lenny was my salesman. Great guy. Fought hard to assist and made sure I was satisfied with the vehicle I chose. Let alone being to leave with my choic Lenny was my salesman. Great guy. Fought hard to assist and made sure I was satisfied with the vehicle I chose. Let alone being to leave with my choice of car. Recommend this dealer and salesman to anyone looking to buy new and pre-owned. More
by Brian8_9
October 16, 2017
Jonathan Ayala Best Salesman at Koeppel Jonathan Ayala helped us get a great deal on our dream car. He had lots of patience and answered all our questions. He was always reliable and availab Jonathan Ayala helped us get a great deal on our dream car. He had lots of patience and answered all our questions. He was always reliable and available. I recommend this dealer to anyone. Very trustworthy! More
by tpocina
Employees Worked With
Jonathan Ayala
October 14, 2017
BEST SERVICE & DEALS! Koeppel Nissan Always has the very BEST service & deals! I especially loved Danny Colon & his amazing attention to his customers. He goes above & beyo Koeppel Nissan Always has the very BEST service & deals! I especially loved Danny Colon & his amazing attention to his customers. He goes above & beyond to make sure you get the best deals & service possible! I'd highly recommend Koeppel Nissan & especially Danny Colon. More
by Justin Mass
Employees Worked With
October 13, 2017
Excellent! Koppel nice has a extraordinarily staff!I took my vehicle to get serviced and it was 123 .I had to purchase some parts for the repair and Leonardo lem Koppel nice has a extraordinarily staff!I took my vehicle to get serviced and it was 123 .I had to purchase some parts for the repair and Leonardo lemos helped me through the process explaining everything to me he's service was very good!!! More
by Lorena16
October 13, 2017
Great experience I leased my car a year ago from Queens Nissan Koeppel dealer. Customer service was superb and very helpful. I walked out of there very pleased and sat I leased my car a year ago from Queens Nissan Koeppel dealer. Customer service was superb and very helpful. I walked out of there very pleased and satistified with both my car and a pleasant experience. I went back about a month ago to get an oil change , i asked one of the parts employees for assistance , Leonardo Lemos was quick to direct me to the service area and handled everything for me . I just sat down and waited until my car was ready . He was friendly, hepful and very professional. Thank you for an overall great experience and always making sure any issues with my vehicle are resolved. More
by Aleja1223
Employees Worked With
Leonardo Lemos
October 13, 2017
Excellent service employees were very kind and very attentive ( Leonardo Lemos- Parts) I had a great experience with the staff, Leo went above and beyond to make sure I employees were very kind and very attentive ( Leonardo Lemos- Parts) I had a great experience with the staff, Leo went above and beyond to make sure I was happy. Thank you More
by Carias0203
Employees Worked With
Leonardo Lemos
