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Koeppel Nissan
Jackson Heights, NY
757 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 757 reviews
November 27, 2017
Very good customer sevice! Great customer service. All question answered, talked to jerome and he is friendly and very knowledgeable. Happy and satisfied. I would highly recome Great customer service. All question answered, talked to jerome and he is friendly and very knowledgeable. Happy and satisfied. I would highly recomend this dealer to my family and friends. More
by legnaeros549
Employees Worked With
Jerome
November 20, 2017
I wanted to re-lease a new vehicle. The sales team was excellent and went out of their way to find me the vehicle I wanted. I am a pre-existing customer and felt confident that I would o The sales team was excellent and went out of their way to find me the vehicle I wanted. I am a pre-existing customer and felt confident that I would obtain the vehicle of my choice before leaving. More
by BobL
Employees Worked With
Other Employees :
Jose from Finance, Pablo Jimenez, Mac Emerson Campbell
November 20, 2017
excellent customer service I have been coming to this dealer for long and the service / parts department are both a great team, they both are very helpful. Leo in parts is a gre I have been coming to this dealer for long and the service / parts department are both a great team, they both are very helpful. Leo in parts is a great person with all the information you need, on top of being very helpful he is extremely friendly. Highly recommend this location. More
by cami57
Employees Worked With
Leo Parts Department
November 19, 2017
Quick and Easy It couldn’t be any easier, get there and ask for Jonathan and I’m sure he’ll make it happen for you. He will stick with during the whole process and g It couldn’t be any easier, get there and ask for Jonathan and I’m sure he’ll make it happen for you. He will stick with during the whole process and go above and beyond your expectations. You won’t be disappointed. More
by Skerlin2396
Employees Worked With
Rachel Babbitt, Jonathan Ayala
November 19, 2017
Best car shopping experience ever We had a great experience at Koeppel Nissan. Everyone from the salesperson Matthew to the finance person Jose to the insurance person Rob were friendl We had a great experience at Koeppel Nissan. Everyone from the salesperson Matthew to the finance person Jose to the insurance person Rob were friendly, discussed all our options, and took the time to make sure we understood everything & we’re on the same page. The owner even offered & brought us water unexpectedly. It’s not everyday that you spend hours at a car dealership & feel like it was a positive experience from beginning to end. They even fed us right around lunchtime when we were starting to get hungry. Again, Matt was so helpful & understood what we were looking for & gave us so much valuable information to help us make an informed decision that we felt was best for us! I’d definitely recommend Koeppel Nissan to friends & family. More
by Shani16
November 09, 2017
Radness Lenny is my hero! I felt like I could trust him immediately and super personable. He got me the deal I needed, was straight forward, and told me grea Lenny is my hero! I felt like I could trust him immediately and super personable. He got me the deal I needed, was straight forward, and told me great tales of growing up in Astoria. More
by Russthorne26
Employees Worked With
Lenny Mihailov
November 07, 2017
Excellent Customer Service Thank you for your great customer service . Leonardo in Parts is always attentive and ready to help . I always make sure to let others know and refer Thank you for your great customer service . Leonardo in Parts is always attentive and ready to help . I always make sure to let others know and refer others to this location. More
by Isaac2011
Employees Worked With
Leonardo Lemos
November 06, 2017
Great Experience I got a great Price on my brand new 2017 Nissan Altima from Matt ! He’s a great salesperson and has much respect . He didn’t want to sell me a car but I got a great Price on my brand new 2017 Nissan Altima from Matt ! He’s a great salesperson and has much respect . He didn’t want to sell me a car but rather help me buy one ! If you are looking for an honest helpful person to purchase a car from , go see Matt at Koeppel Nissan ! More
by Miguel marrero
Employees Worked With
Matthew Stan
November 06, 2017
Happy Great deal excellent service. Our sales person Luis Salas was very helpful and professional. We recomend this place to everyone who had a bad expiri Great deal excellent service. Our sales person Luis Salas was very helpful and professional. We recomend this place to everyone who had a bad expirience in another place. Thanks More
by Rogue Julio
Employees Worked With
Luis Salas
November 04, 2017
Great Sales experience If you want excellent service, and a knowledgeable car sales men go see Alex Castrillon Koeppel Nissan. I had a great experience. ALEX made the sales If you want excellent service, and a knowledgeable car sales men go see Alex Castrillon Koeppel Nissan. I had a great experience. ALEX made the sales process very smooth. More
by Mohammed1234
Employees Worked With
Jorge Pena, Alex Castrillon, Rachel Babbitt
