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Koeppel Nissan
Jackson Heights, NY
759 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 759 reviews
January 20, 2018
New Rogue, New Year, New Me I began and ended my journey for a new car at Koeppel Nissan. The salesman Lenny was very easy to work with. He was very knowledgeable and helpful. Th I began and ended my journey for a new car at Koeppel Nissan. The salesman Lenny was very easy to work with. He was very knowledgeable and helpful. The experience at this dealership was different then many of the other places I've visited. I am now a owner of CPO Nissan Rogue. Thank you Lenny and Koeppel Nissan. Until we meet again! More
by CMD913
December 29, 2017
Nice caring folks. Like a family. Lenny was amazing. Very low key but very patient and effective. And Sharon and Jose were great as well. Jose and I were buds by the time the paperw Lenny was amazing. Very low key but very patient and effective. And Sharon and Jose were great as well. Jose and I were buds by the time the paperwork was ready. We even hugged goodbye! And a shout out to Christian for setting up the whole deal and stayin in touch 'til he got me in the door! Most pleasant car buying/leasing experience I ever had...BY FAR!! I'm still looking for my Nissan ball cap though!!! More
by kcm114
Employees Worked With
Lenny Mihailov
December 28, 2017
Murano Wonderful experience from the beginning to the end, would recommend this dealership to all! Thank you so much! I love my new car and got a great deal Wonderful experience from the beginning to the end, would recommend this dealership to all! Thank you so much! I love my new car and got a great deal. John was wonderful and very informative. Mike was professional and exceptionally to deal with. Jose Lopez was awesome a pleasure to talk to. I’m so happy More
by Dmatei
Employees Worked With
Jose Lopez (finance), John Lebron, Mike Danys
December 22, 2017
Incredible experience, excellent service Staff was friendly, helpful and professional. Service was excellent and I got the car of my dreams! It was a pleasure to make a purchase with these de Staff was friendly, helpful and professional. Service was excellent and I got the car of my dreams! It was a pleasure to make a purchase with these dealers and at this location. More
by ajarocki
December 20, 2017
Amazing Mike denys and rajib aj miah Totally satisfied it's my second car from this dealership got no complains hands on experience they did not play any games they also showed me how the Totally satisfied it's my second car from this dealership got no complains hands on experience they did not play any games they also showed me how the use everything on my rogue More
by Pladzinski7372
Employees Worked With
Mike Danys, Rajib Aj Miah
December 20, 2017
Lebron & Mike A++ Came in referred by a friend to see Mike introduce me to John LeBron and had a wonderful experience from there on out definitely come in and ask for t Came in referred by a friend to see Mike introduce me to John LeBron and had a wonderful experience from there on out definitely come in and ask for these two More
by Piort 2017.5 Rogue
Employees Worked With
John Lebron, Mike Danys
December 04, 2017
Excellence Best experience ever! Michael Dannys and salseman Nash are incredibly nice and knowledgeable people . They explain to me how to operate the new car Best experience ever! Michael Dannys and salseman Nash are incredibly nice and knowledgeable people . They explain to me how to operate the new car, they connected the phone, showed me how to navigate the maps lights and many more features. More
by Bibi
December 02, 2017
Excellent service and sales team! Excellent service in all regards! Matthew Stan is a young star. Friendly, knowledgable, thorough. I highly recommend this place. Conveniently located Excellent service in all regards! Matthew Stan is a young star. Friendly, knowledgable, thorough. I highly recommend this place. Conveniently located on Northern Boulevard. Clean and with free coffee and snacks. More
by RougeSportGirl
Employees Worked With
Mac Emerson Campbell, Mike Danys, Matthew Stan
November 30, 2017
Great experience. Could not have been easier. I was given all the information in clear easy to understand language and was treated like royalty especially by mike Denys and aj they couldn’t have b I was given all the information in clear easy to understand language and was treated like royalty especially by mike Denys and aj they couldn’t have been nicer would definitely recommend those two to anyone. More
by Miss Rogue Sport
November 30, 2017
Best parts department in ny! Been coming to this dealer for over 10 years and I always get the same outstanding service from the parts guys, get the right parts at the right price Been coming to this dealer for over 10 years and I always get the same outstanding service from the parts guys, get the right parts at the right price! Manager Richie got a great crew starting with LEO Lemos and Jerome bagay. Highly recommend this place. More
by Trick
Employees Worked With
Leonardo lemos, Jerome bagay, Tony collado
