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Koeppel Nissan

Jackson Heights, NY

4.7
757 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 757 reviews

April 02, 2018

Rouge 2018 Very happy with the service here. I was given a very fair deal. Employees are all very courteous. Leased my first Rouge with them three years ago and More

by Cornflake3838
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nash Kedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys
Apr 12, 2018 -

Koeppel Nissan responded

Thank you for taking the time to post a great review for Koeppel

February 24, 2018

My Rogue Excellent experience with my lease. Car ready with all paperwork. Eddie gave me thorough orientation of features. Rachel explained all lease paperwork More

by Mike67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Olmedo, Mike Danys, Rachel Rees
February 24, 2018

Customer service Great service showed me everything i needed to know. They are great with customers i recommend if you need any car you come here. They sat with me and More

by Lance0614!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys, Matthew Stan
February 24, 2018

Mike aj Luis were amazing Great experience it's the best dealerdealership I have ever been to Mike aj Luis joe Clem worked as a team to make me happy More

by nissan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys, Rajib Aj Miah
Feb 24, 2018 -

Koeppel Nissan responded

Hello , thank you for the wonderful review! We appreciate you taking the time to provide us with your feedback and we are Happy to hear that you have experienced first hand the excellent customer service that we try to provide to all our customers at Koeppel Nissan. Welcome to the Koeppel family

February 23, 2018

Great Service The staff at Nissan (74-15 Northern Boulevard, Queens, NY) are extremely helpful. They provide excellent service, and make you feel welcome. The sale More

by MelWalker625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Emerson Campbell, Mike Danys
February 10, 2018

Simply awesome! It happened to me, and if you're reading this it happened to you too! I found the right dealer to help me get the car I was looking for. Mr. Lenny More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Mihailov
January 27, 2018

Outstanding service I walked into the dealer with a very specific goal and budget. I wanted to find a used car with 10 grand. I had no interest in leasing a car because I More

by Elvinbaez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Mihailov
January 23, 2018

Great place great service The dealership was great to come to. The service is amazing and Lenny really cares about his customers. I was able to leave there immediately with my More

by k_ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Mihailov
January 20, 2018

New Rogue, New Year, New Me I began and ended my journey for a new car at Koeppel Nissan. The salesman Lenny was very easy to work with. He was very knowledgeable and helpful. Th More

by CMD913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Mihailov
December 29, 2017

Nice caring folks. Like a family. Lenny was amazing. Very low key but very patient and effective. And Sharon and Jose were great as well. Jose and I were buds by the time the paperw More

by kcm114
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lenny Mihailov
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