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Koeppel Nissan
Jackson Heights, NY
759 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 759 reviews
November 28, 2022
He is amazing! !!! he cares he's responsible gives me updates on new vehicles, have never dealt with a better salesman in all my years!!!!!!! !!! he cares he's responsible gives me updates on new vehicles, have never dealt with a better salesman in all my years!!!!!!! More
by Rudy G.
Employees Worked With
November 26, 2022
Very helpful and to the point. Streamlined process helped get the deal done quickly and efficiently. Sincere and overall a good expetience with Mr. Colon. Streamlined process helped get the deal done quickly and efficiently. Sincere and overall a good expetience with Mr. Colon. More
by Sgonzalez3637
Employees Worked With
Other Employees :
Kelly Chacon, Gerard Baptiste, Clifton Boyce
November 22, 2022
Always helpful and always in our best interest. He has been working with us for over 5 years and always knows how to help us. He has been working with us for over 5 years and always knows how to help us. More
by Maria.revueltas15
November 21, 2022
From start to finish the process was seamless, I didn’t feel pressured into getting in a deal I wasn’t happy with. There was no sense of pressure and Danny and Alex felt like old time friends. I really enj feel pressured into getting in a deal I wasn’t happy with. There was no sense of pressure and Danny and Alex felt like old time friends. I really enjoyed my experience and I would highly recommend them to anyone. Thank you for all your help! More
by Michelle.ochoa9811
November 21, 2022
Kelly is a crook quoted $1,067 for brake pafs and new tires. To pass an inspection. After waiting 2 1/2 hours. Billed $1,762 at 500pm. She added new wipers too. I'm disputing the charge. I'm so angry. A tires. To pass an inspection. After waiting 2 1/2 hours. Billed $1,762 at 500pm. She added new wipers too. I'm disputing the charge. I'm so angry. A Con job More
by Fin593034
Employees Worked With
Kelly Chacon
November 13, 2022
I’ve been working with this dealership for many years now from service to purchases. I’ve worked with Kelly, Luis (the expert) and now Danny. The experience has always been top tier. They’re all very profess from service to purchases. I’ve worked with Kelly, Luis (the expert) and now Danny. The experience has always been top tier. They’re all very professional, courteous, knowledgeable and great at what they do. They go and above and beyond. Thanks everyone! More
by Sabina.richards
November 12, 2022
Exceptional customer service. Went above and beyond to help me with my purchase. Thank you. Went above and beyond to help me with my purchase. Thank you. More
by Caritalinda67
November 11, 2022
I want to thank Danny Colon and the Nissan team for treating me like one of their own. Thank you for a great experience. treating me like one of their own. Thank you for a great experience. More
by Ceasarnikkoruiz
November 08, 2022
Danny Colon is a great people's person, he gave me his full attention and hospitality in our search to find the best car at a very reasonable price. I recommend everyone visit this dealership, Danny gives full attention and hospitality in our search to find the best car at a very reasonable price. I recommend everyone visit this dealership, Danny gives great deals! More
by John R. Diaz
Employees Worked With
