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Koeppel Nissan

Jackson Heights, NY

4.7
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 760 reviews

May 01, 2018

VERY NICELY SUPRISED WITH CAR LEASING EXPERIENCE VERY PROFFESIONAL, STRAIGHT TO THE POINT, NO HASSLE EXPERIENCE. FAST AND NO NONSENCE COMMUNICATION, PLEASURE TO DO BUSINNES WITH. IF THAT IS THE WAY T More

by EXTECH101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys
May 02, 2018 -

Koeppel Nissan responded

Tomasz, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Sincerely, The Koeppel Nissan Team

April 29, 2018

Awsome Service! Super friendly and very helpful professionals. They make sure the deal will be made with customer’s high satisfaction. Just got my first Nissan but I’ More

by JPK18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys, Matthew Stan
May 02, 2018 -

Koeppel Nissan responded

At Koeppel Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your automotive related needs. Thank you for your great review! Sincerely, The Koeppel Nissan Team

April 29, 2018

excellent service Always pleasure to deal with those guys! I arrive on saturday and drove out with two brand new cars! Highly recommended. Always professional and nice. More

by Kasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hoover Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys
May 02, 2018 -

Koeppel Nissan responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Koeppel Nissan Team

April 23, 2018

Great Service Purchased our 2015 Toyota Camry with the help from salesman Artur Atanov. Very pleased with the service from the time he greeted till we rolled out th More

by Bigzee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artur Atanov
Apr 24, 2018 -

Koeppel Nissan responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Koeppel Nissan Team

April 17, 2018

Lease renewal - Easy, personable and downright pleasant My wife and I have been Nissan customers for many years. When we go the dealership we also go to Danny Colon. In fact, he's the only person we go to More

by Louis Benitez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Koeppel Nissan responded

It is very kind of you to write us such a nice review Louis. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Koeppel Nissan! Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Koeppel Nissan Team

April 17, 2018

2018 sentra Andrew and Mike were very helpful. They help me get to the price i wanted and i thank them for that . Will be back soon More

by Antonio,g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Latchman, Mike Danys
Apr 17, 2018 -

Koeppel Nissan responded

Congratulations on your new vehicle Antonio, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Koeppel Nissan Team

April 14, 2018

Personable and knowledgeable service I have been apart of the Nissan family for several years and each time I renew my lease, Danny Colon knows what I need and like. He keeps it honest an More

by Shaniqua Augustine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Koeppel Nissan responded

Shaniqua, thank you for your loyalty to our dealership and for taking the time to write this review. Danny is a vital member of our team and he will be grateful to read the nice comments you left him. We aim to turn every person that visits us into a repeat customer. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, The Koeppel Nissan Team

April 11, 2018

Lease renew I renewed my lease at koeppel nissan at northern boulevard. Danny colon helped me out. He was very knowledgable. And always willing and ready to answ More

by Dealerrater7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Koeppel Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future! Sincerely, The Koeppel Nissan Team

April 10, 2018

A Professional And Enviting Environment Sales dealerships are a bit of a bipolar experience for many. Customers come with financial , vehicle and hospitable expectations. We knew what we More

by Figola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Koeppel Nissan responded

Tommy - Thank you so much for the glowing review. It was a pleasure helping you and your dad. Hope all is well with the new Rogue!!!!

April 10, 2018

Very professional staff I’m dealing with koeppel Nissan for many years all the people there are amazing,I was very impressed with my salesman Danny Colon he help me a lot and More

by Dionisios L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pena
Apr 12, 2018 -

Koeppel Nissan responded

Dionisios - Thanks for being a loyal Koeppel customer, we are glad we were able to help you once again!

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