Koeppel Nissan
Jackson Heights, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Danny Colon I had the best experience with Danny Colon, he answered all of my questions and was patient with me :) This is my first lease and I don't regret it. I had the best experience with Danny Colon, he answered all of my questions and was patient with me :) This is my first lease and I don't regret it. Thanks Danny.... More
Helpful staff It was a pleasure to work with nissan staff. Mike and AJ were very nice, took good care of us immediately and helped us make the best decision. We’re It was a pleasure to work with nissan staff. Mike and AJ were very nice, took good care of us immediately and helped us make the best decision. We’re very satisfied with their help. More
Great Danny was very helpful walk me through all steps and kept his word on everything I’ll definitely will be returning thank you Danny you were great Danny was very helpful walk me through all steps and kept his word on everything I’ll definitely will be returning thank you Danny you were great More
Outstanding Danny gave me an excellent tour overall. He gave me options and made my experience on purchasing a brand new car as easy as it can be. I’ve never rece Danny gave me an excellent tour overall. He gave me options and made my experience on purchasing a brand new car as easy as it can be. I’ve never received such great attention and service. Definitely will be coming back to him for future purchases. More
ISSUE NOT RESOLVED !!!!! VERY LONG WAITING TIME !!!!!! I have Murano 2012 with 40 k miles. The car started having suddenly very poor gas mileage 11.7mpg. down from 15mpg in a city. I didn't change my drivi I have Murano 2012 with 40 k miles. The car started having suddenly very poor gas mileage 11.7mpg. down from 15mpg in a city. I didn't change my driving style etc. I had scheduled appointment at 8 am, I was punctually, they started working on my car after 11 am !!! Since the service took longer time they waved my bill for $175 BUT the issue was not resolved. So I was told that I can bring my car anytime again for inspection. So I brought car around 8.30 am. They started working on my car at 12.20 pm and completed tests at 1.40 pm !!!! Is this the way Koeppel value time of its customers??? I wasted half of my day off waiting there. Very upsetting long waiting. Very. I was told that " they don't see anything wrong with my car, despite I reported very poor mileage 11.7mpg. Really? Is it OK for MURANO 2012 with 40k miles to get 11.7mpg??? And they say that they don't see anything wrong with this vehicle????? So I drove my car to the empty tank and filled it up and drove to the empty tank again and the fuel consumption was 11.7mpg !!!!!!!! This Murano 2012 is a piece of junk !!!! So I contacted KOEPPEL again and I was referred to Nissan USA to resolve the issue. I have Certified- Pre-Owned Murano that I purchased from KOEPPEL. It is very upsetting that they pass the brick and send me to Nissan USA. Nissan USA referred me to another dealership for inspection. There is another issue. During prior inspection they told me that I need a new battery for $199. But my battery works perfectly well even during the winter time. They told me that I need a new muffler because with mine I will not pass state inspection, but soon after I passed state inspection without any problem. I am very disappointed with this estimate. I am very unhappy with that service, the problem with my vehicle is not resolved !!!!! I will never be their client again. Service Director Tony called me - my mobile phone and in a very angry, aggressive intimidating, loud voice said " So you gave me such a bad review??!!! "So you gave me such a bad review??!!! "So you gave me such a bad review after all what I did for you"???!!!! and then in a very intimidating, angry,menacing tone of voice he said " you gonna see me soon"!!!! and he hang up on me......A call was very short, I had no chance to talk to him. He was referring to my previous review. It was an attempt to intimidate me, I took this call as a personal threat. Is it the standard of customer services for KOEPPEL to call its customers and complain to them for the bad review??? You don't want to hear the truth??? More
EXCELLENT, COURTEOUS, FRIENDLY, AND HONEST Artur was great friendly , knowledgeable, and really made you feel at ease and comfortable, the experience was first rate and honestly would definite Artur was great friendly , knowledgeable, and really made you feel at ease and comfortable, the experience was first rate and honestly would definitely recommend to everyone More
Rogue 2018 I had a wonderful experience at koeppel Nissan. Thank you for everything Andrew and Mike. I’m looking forward to coming back in 3 years. I had a wonderful experience at koeppel Nissan. Thank you for everything Andrew and Mike. I’m looking forward to coming back in 3 years. More
VERY NICELY SUPRISED WITH CAR LEASING EXPERIENCE VERY PROFFESIONAL, STRAIGHT TO THE POINT, NO HASSLE EXPERIENCE. FAST AND NO NONSENCE COMMUNICATION, PLEASURE TO DO BUSINNES WITH. IF THAT IS THE WAY T VERY PROFFESIONAL, STRAIGHT TO THE POINT, NO HASSLE EXPERIENCE. FAST AND NO NONSENCE COMMUNICATION, PLEASURE TO DO BUSINNES WITH. IF THAT IS THE WAY THEY WILL DO BUSINNESS IN FUTURE I WILL SURELY COME BACK TO KOEPPEL NISSAN. TOMASZ MICZKO EXTECH BUILDING MATERIALS INC More
Awsome Service! Super friendly and very helpful professionals. They make sure the deal will be made with customer’s high satisfaction. Just got my first Nissan but I’ Super friendly and very helpful professionals. They make sure the deal will be made with customer’s high satisfaction. Just got my first Nissan but I’m ready to come back after my lease expires. The dealership is what you expect to see in place like that. Very satisfied! More
excellent service Always pleasure to deal with those guys! I arrive on saturday and drove out with two brand new cars! Highly recommended. Always professional and nice. Always pleasure to deal with those guys! I arrive on saturday and drove out with two brand new cars! Highly recommended. Always professional and nice. Thank you Mike, Louise , Hoover! great job! More