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Koeppel Nissan

Jackson Heights, NY

4.7
757 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc. Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off. Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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74-15 Northern Blvd

Jackson Heights, NY

11372

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Showing 757 reviews

May 25, 2018

Danny Colon I had the best experience with Danny Colon, he answered all of my questions and was patient with me :) This is my first lease and I don't regret it. More

by teeperez80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Koeppel Nissan responded

Thank you so much for taking the time to share your feedback with us! Danny is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely - Koeppel Nissan Team

May 22, 2018

Helpful staff It was a pleasure to work with nissan staff. Mike and AJ were very nice, took good care of us immediately and helped us make the best decision. We’re More

by Martyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Danys, Rajib Aj Miah
May 23, 2018 -

Koeppel Nissan responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. We’re happy to hear about your positive experience with Mike and AJ. Please come back and see us again in the future with anything else you might need. Take care! Sincerely - Koeppel Nissan Team

May 12, 2018

Great Danny was very helpful walk me through all steps and kept his word on everything I’ll definitely will be returning thank you Danny you were great More

by Sandra 1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Koeppel Nissan responded

Thanks for your outstanding review! We’re very happy to hear that Danny was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely - Koeppel Nissan Team - Jknoesel@koeppelautogroup.com

May 07, 2018

Outstanding Danny gave me an excellent tour overall. He gave me options and made my experience on purchasing a brand new car as easy as it can be. I’ve never rece More

by Charlie430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Koeppel Nissan responded

Reviews like yours are truly a breath of fresh air! Danny is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Koeppel Nissan Team

May 03, 2018

ISSUE NOT RESOLVED !!!!! VERY LONG WAITING TIME !!!!!! I have Murano 2012 with 40 k miles. The car started having suddenly very poor gas mileage 11.7mpg. down from 15mpg in a city. I didn't change my drivi More

by tommyboy
Customer Service
Recommend Dealer
No
Employees Worked With
Foreman of the service
May 15, 2018 -

Koeppel Nissan responded

This review has been received and acknowledged. Please contact us directly if you would like to discuss further.

May 01, 2018

EXCELLENT, COURTEOUS, FRIENDLY, AND HONEST Artur was great friendly , knowledgeable, and really made you feel at ease and comfortable, the experience was first rate and honestly would definite More

by P.cab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artur Atanov
May 02, 2018 -

Koeppel Nissan responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, The Koeppel Nissan Team

May 01, 2018

Rogue 2018 I had a wonderful experience at koeppel Nissan. Thank you for everything Andrew and Mike. I’m looking forward to coming back in 3 years. More

by Cristina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Latchman, Mike Danys
May 02, 2018 -

Koeppel Nissan responded

Cristina, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Andrew and Mike, and we look forward to working with you again down the road. Sincerely, The Koeppel Nissan Team

May 01, 2018

VERY NICELY SUPRISED WITH CAR LEASING EXPERIENCE VERY PROFFESIONAL, STRAIGHT TO THE POINT, NO HASSLE EXPERIENCE. FAST AND NO NONSENCE COMMUNICATION, PLEASURE TO DO BUSINNES WITH. IF THAT IS THE WAY T More

by EXTECH101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys
May 02, 2018 -

Koeppel Nissan responded

Tomasz, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Sincerely, The Koeppel Nissan Team

April 29, 2018

Awsome Service! Super friendly and very helpful professionals. They make sure the deal will be made with customer’s high satisfaction. Just got my first Nissan but I’ More

by JPK18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys, Matthew Stan
May 02, 2018 -

Koeppel Nissan responded

At Koeppel Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your automotive related needs. Thank you for your great review! Sincerely, The Koeppel Nissan Team

April 29, 2018

excellent service Always pleasure to deal with those guys! I arrive on saturday and drove out with two brand new cars! Highly recommended. Always professional and nice. More

by Kasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hoover Pesantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Danys
May 02, 2018 -

Koeppel Nissan responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Koeppel Nissan Team

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