Koeppel Nissan

Nissan Rogue I definitely would recommend this car dealer store. Danny was fantastic, friendly, knowledgeable, flexible, and made my husband and I feel very comfor I definitely would recommend this car dealer store. Danny was fantastic, friendly, knowledgeable, flexible, and made my husband and I feel very comfortable on our choice and decision. The sales manager also was very flexible. Thank you Danny for your wonderful work. More

A very pleasant experience Danny Colon was very knowledgeable and efficient, I didn’t feel pressured discussing the price and was happy with the deal I got. Danny offered me a t Danny Colon was very knowledgeable and efficient, I didn’t feel pressured discussing the price and was happy with the deal I got. Danny offered me a test drive and a very detailed explanation of the vehicle’s features, showed me how to use them safely. The management and the financial personnel’s involvement was also expeditious and with no pressure. They took care of everything for me and I was done in a very reasonable amount of time. I would definitely recommend calling on Danny Colon at Nissan Koeppel. More

Danny Colon I give Danny Colon a 10 across the board. I had the best experience with Danny. Would highly recommend him and dealership. Thank you again!! I give Danny Colon a 10 across the board. I had the best experience with Danny. Would highly recommend him and dealership. Thank you again!! More

Danny Colon I had the best experience with Danny Colon, he answered all of my questions and was patient with me :) This is my first lease and I don't regret it. I had the best experience with Danny Colon, he answered all of my questions and was patient with me :) This is my first lease and I don't regret it. Thanks Danny.... More

Helpful staff It was a pleasure to work with nissan staff. Mike and AJ were very nice, took good care of us immediately and helped us make the best decision. We’re It was a pleasure to work with nissan staff. Mike and AJ were very nice, took good care of us immediately and helped us make the best decision. We’re very satisfied with their help. More

Great Danny was very helpful walk me through all steps and kept his word on everything I’ll definitely will be returning thank you Danny you were great Danny was very helpful walk me through all steps and kept his word on everything I’ll definitely will be returning thank you Danny you were great More

Outstanding Danny gave me an excellent tour overall. He gave me options and made my experience on purchasing a brand new car as easy as it can be. I’ve never rece Danny gave me an excellent tour overall. He gave me options and made my experience on purchasing a brand new car as easy as it can be. I’ve never received such great attention and service. Definitely will be coming back to him for future purchases. More

ISSUE NOT RESOLVED !!!!! VERY LONG WAITING TIME !!!!!! I have Murano 2012 with 40 k miles. The car started having suddenly very poor gas mileage 11.7mpg. down from 15mpg in a city. I didn't change my drivi I have Murano 2012 with 40 k miles. The car started having suddenly very poor gas mileage 11.7mpg. down from 15mpg in a city. I didn't change my driving style etc. I had scheduled appointment at 8 am, I was punctually, they started working on my car after 11 am !!! Since the service took longer time they waved my bill for $175 BUT the issue was not resolved. So I was told that I can bring my car anytime again for inspection. So I brought car around 8.30 am. They started working on my car at 12.20 pm and completed tests at 1.40 pm !!!! Is this the way Koeppel value time of its customers??? I wasted half of my day off waiting there. Very upsetting long waiting. Very. I was told that " they don't see anything wrong with my car, despite I reported very poor mileage 11.7mpg. Really? Is it OK for MURANO 2012 with 40k miles to get 11.7mpg??? And they say that they don't see anything wrong with this vehicle????? So I drove my car to the empty tank and filled it up and drove to the empty tank again and the fuel consumption was 11.7mpg !!!!!!!! This Murano 2012 is a piece of junk !!!! So I contacted KOEPPEL again and I was referred to Nissan USA to resolve the issue. I have Certified- Pre-Owned Murano that I purchased from KOEPPEL. It is very upsetting that they pass the brick and send me to Nissan USA. Nissan USA referred me to another dealership for inspection. There is another issue. During prior inspection they told me that I need a new battery for $199. But my battery works perfectly well even during the winter time. They told me that I need a new muffler because with mine I will not pass state inspection, but soon after I passed state inspection without any problem. I am very disappointed with this estimate. I am very unhappy with that service, the problem with my vehicle is not resolved !!!!! I will never be their client again. Service Director Tony called me - my mobile phone and in a very angry, aggressive intimidating, loud voice said " So you gave me such a bad review??!!! "So you gave me such a bad review??!!! "So you gave me such a bad review after all what I did for you"???!!!! and then in a very intimidating, angry,menacing tone of voice he said " you gonna see me soon"!!!! and he hang up on me......A call was very short, I had no chance to talk to him. He was referring to my previous review. It was an attempt to intimidate me, I took this call as a personal threat. Is it the standard of customer services for KOEPPEL to call its customers and complain to them for the bad review??? You don't want to hear the truth??? More

EXCELLENT, COURTEOUS, FRIENDLY, AND HONEST Artur was great friendly , knowledgeable, and really made you feel at ease and comfortable, the experience was first rate and honestly would definite Artur was great friendly , knowledgeable, and really made you feel at ease and comfortable, the experience was first rate and honestly would definitely recommend to everyone More

Rogue 2018 I had a wonderful experience at koeppel Nissan. Thank you for everything Andrew and Mike. I’m looking forward to coming back in 3 years. I had a wonderful experience at koeppel Nissan. Thank you for everything Andrew and Mike. I’m looking forward to coming back in 3 years. More