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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
February 06, 2020
Professional, Knowledgeable, Courteous service. I did not have to wait too long for the job to be done. It was a pleasant experience! Thank you! have to wait too long for the job to be done. It was a pleasant experience! Thank you! More
by STEVED2559
Verified Customer
January 25, 2020
Amazing Service!!! ABSOLUTELY amazing service you will get at this place. Alex Castrillon is a man you can trust and rely on no matter you are going to finance or lease ABSOLUTELY amazing service you will get at this place. Alex Castrillon is a man you can trust and rely on no matter you are going to finance or lease a car. I got mine for the ideal type and color and Alex helped me a lot during the process. He is knowledgeable, professional and friendly. Be ready to answer and would not push you to made immediate decision. I like him because he made me feel comfortable! I'll definitely deal with him again for the next car. More
by kefeng2017
December 04, 2019
Danny colon ...been dealing with him for over 10 yrs.. even before nissan... that's how long and loyal I am to someone who is honest and trust worthy... very hard to find in this industry .. koeppel he a even before nissan... that's how long and loyal I am to someone who is honest and trust worthy... very hard to find in this industry .. koeppel he a great person to have on your staff.. and to be honest everybody I've come across at koeppel are great.. More
by Carlito
December 04, 2019
Danny is the best! We have been going to him for over 10 years. He goes above and beyond. Danny is the most friendliest and honest salesperson you will ever meet. years. He goes above and beyond. Danny is the most friendliest and honest salesperson you will ever meet. More
by madelenesosa05
Employees Worked With
November 04, 2019
Top notch service and support by Danny Colon For multiple years now, Danny has proven to be consistently amazing with his knowledge, experience, and customer service. He is beyond accommodating For multiple years now, Danny has proven to be consistently amazing with his knowledge, experience, and customer service. He is beyond accommodating and collaborative in the often complex process of leasing or purchasing a vehicle. Most importantly, he does a wonderful job of providing honest feedback and reviews about the cars he is showing and tailoring the car search experience to the individual or family with whom he is working at the time. We are very grateful to have had the opportunity to work with him in securing our first two safe and reliable vehicles since the birth of our son - the Sentra and now the Rogue. Many thanks, Danny! More
by wkarias2312
Employees Worked With
October 18, 2019
Excellent service by Danny Colon Danny was very cordial and knowledgeable about his job. He showed me the cars I wanted to see and answered to all questions asked. I was very satisfie Danny was very cordial and knowledgeable about his job. He showed me the cars I wanted to see and answered to all questions asked. I was very satisfied with his service. This is the second car my husband and I bought from him. More
by Yolly
October 17, 2019
Excellent Service 5 years and Running Danny over the past five years has been instrumental in ensuring my family has the best vehicle to suit our needs. He makes himself available when you Danny over the past five years has been instrumental in ensuring my family has the best vehicle to suit our needs. He makes himself available when you need him, and answers all questions with superb expertise. Thanks again Danny! More
by petnegron1
October 16, 2019
Trustful and Professional Danny Colon is my Sales representative at Koeppel since more then 15 years. He is the most experienced and most professional. He has you leave a very Danny Colon is my Sales representative at Koeppel since more then 15 years. He is the most experienced and most professional. He has you leave a very happy customer in your new Car, as he reaches way beyond. congrats. More
by Nissanfan
October 15, 2019
Excellent I have been to two other Nissan dealerships before coming into Koeppel. One in Garden City(3times), one in Bayside. The professionalism here goes abov I have been to two other Nissan dealerships before coming into Koeppel. One in Garden City(3times), one in Bayside. The professionalism here goes above and beyond. I was about to give up before going to Koeppel. I was greeted immediately and with a smile, which means a lot. They made me feel very comfortable as soon as I walked in. My salesperson was Alex Castrillon, and I wish I could give him a 10 star rating. He was the best, professional, knowledgeable, and very patient with me. He put me at ease and set me up with a fabulous vehicle that I love. Thanks Alex. I would recommend Alex and this dealership to anyone who wants to purchase or lease a new car that they can trust at an affordable rate. More
by jmetnyc
Employees Worked With
Alex Castrillon
October 09, 2019
It is a pleasure to write this review for Koeppel Nissan and my salesperson Danny Colon. Mr. Colon is knowledgeable and professional and honest. There’s a reason he has so many awards! Thank you for making and my salesperson Danny Colon. Mr. Colon is knowledgeable and professional and honest. There’s a reason he has so many awards! Thank you for making the process seamless and smooth. More
by D.C.
Employees Worked With
Other Employees :
Rosie who helped with showing me how to use the features of the car! 5 stars!, Jorge Pena
