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Koeppel Nissan
Jackson Heights, NY
760 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 760 reviews
February 06, 2020
Alex was a great dealer! Definitely a great experience buying our new car. I will recommend him to all my friends and family when they need a new car buying our new car. I will recommend him to all my friends and family when they need a new car More
by GALEANOBESAME
Verified CustomerEmployees Worked With
Jorge Pena, John Lebron
February 06, 2020
People are nice, caring and patient. Best price and cars excellent services. Place where people really take time to make sure you have the best deal. excellent services. Place where people really take time to make sure you have the best deal. More
by ROSINE GOLDEN
Employees Worked With
Other Employees :
Alex Castrillon, John Lebron
February 06, 2020
Friendly and clean environment. Great customer service. Definitely recommend Nissan but also Koeppel Nissan dealership located on Northern Boulevard, Jackson Heights. Very happy with my new vehicle. Definitely recommend Nissan but also Koeppel Nissan dealership located on Northern Boulevard, Jackson Heights. Very happy with my new vehicle. More
by sgary14
February 06, 2020
Yes it was a pleasure Again Buying Our 2nd car this year, they treated us like family very good environment Will come back And we will tell our friends about this place year, they treated us like family very good environment Will come back And we will tell our friends about this place More
by RUSSO08158
February 06, 2020
Top notch. I leased my second Murano here and felt more comfortable than the other 4 Muranos I leased over the years at other dealerships comfortable than the other 4 Muranos I leased over the years at other dealerships More
by RMANDOR
Employees Worked With
February 06, 2020
Amazing service Everyone was so pleasant and service was great from beginning to end. I do not remember the person who originally helped me but he was excellent. Everyone was so pleasant and service was great from beginning to end. I do not remember the person who originally helped me but he was excellent. More
by DIANE9
Employees Worked With
I do not recall the names of the people I worked with but all were great.
February 06, 2020
good experience I had a good experience with Koeppel Nissan, specially with salesmen Ramiz. he was super nice, he wasn't really pushy but he knows what I was looking I had a good experience with Koeppel Nissan, specially with salesmen Ramiz. he was super nice, he wasn't really pushy but he knows what I was looking for. More
by brucetibet
Employees Worked With
Ramiz Khan
February 06, 2020
Sale experience I had an excellent experience during my recent visit to lease a Nissan Roge. I had visited other Nissan dealers and the experience I had here was very I had an excellent experience during my recent visit to lease a Nissan Roge. I had visited other Nissan dealers and the experience I had here was very good. They listen to my needs most of all and presented a solution that met those needs. More
by jaimerod1256
February 06, 2020
Excellent dealership excellent people and very helpful and friendly . I have been buying cars for a very long time at this dealership very reliable people . and friendly . I have been buying cars for a very long time at this dealership very reliable people . More
by AMIR_BATLA
Employees Worked With
Other Employees :
Jorge Pena, Alex Castrillon, Mike Danys, Golam Chowdhury, Kelly Chacon
February 06, 2020
in for scheduled maint. I'm very pleased to do business with Koeppel Nissan, and I will keep going back. This is my 3rd Nissan that I have leased from them, thru sales rep Na I'm very pleased to do business with Koeppel Nissan, and I will keep going back. This is my 3rd Nissan that I have leased from them, thru sales rep Nash. I also have my 2 daughters doing business at Koeppel. I'm also satisfied with the way the scheduled maint. is handled, very professional from making the appt., to the actual service , to getting my car back. More
by EDDIE2830
